• Key Wording and search improvement for My IT/HRCM

    Will the use of key word and search phrase tagging soon be avialable in HRCM?  As we are connected to the My IT portal, we are severely limiting our customer's abilitiy to find the right information, by only sear...
    Kerri Hughes
    created by Kerri Hughes
  • How to delete a case from HRCM

    When a change has been promoted to Production, it is sometimes necessary to create and save a case in order to validate the changes promoted successfully.  This leaves "junk" cases in our Production environment.&...
    Michael Meyer
    last modified by Michael Meyer
  • Syntellect CCE 9 integration with Remedy HRCM

    Hi All,   Has anyone integrated Syntellect CCE 9 integration with Remedy HR Case Management module? We want to display a HRCM pop-up window with call-in users details whenever a call is received on VOIP phone in...
    Amey Bagwe
    last modified by Amey Bagwe