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- New product release for our HR Case Management solution
- Adding a solution, type solution. Missing Questions tool bar
- Importing 'Foundation' Data into HR Case Management
- Basic Documentation on HR Case Management
- Editability of Solutions
- HRCM:  Space to Document Resolution of an Issue
- HRCM Journals should not be created without saving a case.
- Access for HR Case Approvers
- View eForm content on MyIT mobile application
- Customise icon & text associated with eForm's 'Next' button
- Ability to create a message indicating that a ticket has been updated by the case submitter and have it displayed in Messages section so the know when a ticket assigned to them has new information.
- EMAIL functionality
- Inconsistent terminology: Tiers vs Levels
- Attachment issue when reassigned