• Remedy Single Sign-On - Authentication for multiple domains

    Request your advice on how to achieve this with RSSO 19.08 (on-premise). Mid-tier and Digital Work place applications have been deployed on intranet (only). SmartIT and RSSO have been published on internet . As a resu...
    Radhika Narayanan
    last modified by Radhika Narayanan
  • Remedy SSO Requires Login to TrueSight or Atrium prior to Discovery

    Please move this as necessary, I did not see a place to ask an SSO question in the Remedy area.   We have Remedy SSO implemented and we are seeing that it is required to log into TrueSight in order to authentica...
    Jon Trotter
    created by Jon Trotter
  • Midtier 8.1 via SSO authentication problem

    Hi,   We are on ARS 8.1.02 with Atrium SSO 8.1.   Today I had to replace an old SSL certificate on the SSO server because it's expired and started getting authentication errors on midtier. The midtier is s...
    Arkos *
    last modified by Arkos *
  • Automated User Creation in SSO

    Can anyone guide on how to automate process of user creation in SSO
    Shubhi Johri
    last modified by Shubhi Johri
  • Does RemedySSO provide an internal LDAP? Usable for Discovery

    Hello Community,   were planning to migrate our AtriumSSO environment into a RemedySSO environment. Currently our Discovery (11.1.0.5) environment uses the local ldap of the ASSO as user store (populated by an ...
    Patrick Rauhut
    last modified by Patrick Rauhut
  • Session is invalid or has timed out. Please reload page to log in again. (ARERR 9201)

    I have a problem with the time out ,when i login after Munite the time out appear to me vray fast Session is invalid or has timed out. Please reload page to log in again. (ARERR 9201)   I have load blancer (2AR,...
    ds NameToUpdate
    last modified by ds NameToUpdate
  • Looking for SSO integration/configuration advice.

    We are trying to implement SSO for our remedy 9.1.04 sp2 instance. We have one application server, one midtier and one database server. Currently we use AREA LDAP authentication. Does SSO need to be installed and i...
    Dawn MacNeil
    created by Dawn MacNeil
  • How can i disable specific cipher suites that is used for ASSO?

    Hi there, Does anyone know how can i change the cipher suites that is used for ASSO? (As a first step i an trying to disable specific cipher suites)
    Mina Horiuchi
    last modified by Mina Horiuchi
  • RSSO user details import and export

    Hi,   Can we export RSSO user details created in Local User Management Section and import into another RSSO ? Primary RSSO is using default Postgre database but secondary RSSO is using SQL server database in ba...
    Lokesh Bendale
    created by Lokesh Bendale
  • Disable Single Sign On 9

    Hi Guys,   I don't want to uninstall SSO permanently) instead I want to disabled it (temporarily). My clients wants to conduct a workshop and they don't want to use SSO so they've asked me , how to disable it te...
    bruno agostinho
    last modified by bruno agostinho
  • Regarding ASSO .lck file.

    Hi there,   I often face to the issue that be not able to login to CDP. ( Able to login to ASSO.)   And when it happened, i know how to solve. Delete the .lck file of from "C:\Program Files\BMC Software\...
    Mina Horiuchi
    created by Mina Horiuchi
  • Set password policy

    Hello, By using Atrium orchestrator or Bladelogic compliances,can I control and set password policy for a Linux/Windows server which the password consists of complex charecter limited 8 digit for example? Thanks.
    Malik DUNDAR
    created by Malik DUNDAR
  • ASSO Login page is looping again and again.

    Hi All, I've an issue that unable to login into ASSO console using AmAdmin. while i'm trying to login again the login page is getting displayed. restarted SSO Service but same persisting. For the confirmation I did t...
    Sabari Yadavilli
    last modified by Sabari Yadavilli
  • Issue installing Atrium Single Sign-On 9.0

    Attempting to install SSO via Xming (Windows Workstation) on Red Hat 7 server and is receiving the following:   ************************************************************ (May 31 2018 12:16:21.743 PM -0500),...
    Abraham Marquez
    last modified by Abraham Marquez
  • Single Sign On - SAML and LDAP

    Hello, I have AREA LDAP authentication setup in Remedy.and its working. Now I have integrated Atrium SSO with AR Server and the current LDAP based authentication has stopped working. I still have to integrate Midtier ...
    VIKAS BOHRA
    created by VIKAS BOHRA
  • What is log format of user audit logs in RSSO for truesight

    What is log format of user audit logs in RSSO  and what is the logs file name
    ABHAY BHAGAT
    created by ABHAY BHAGAT
  • Automatic Login to Smart-IT

    Hi,   it is possible to login automatically to Smart-IT, ARSystem and other modules over SSO. I mean, when a user opens Smart-IT or another module, he will redirected to SSO, for the first login and must enter ...
    Robert Knappe
    created by Robert Knappe
  • Infinite URL redirects when accessing SSO enabled midtier

    We encounter strange behavior. It happens only for some users and only for SSO enabled midtiers. When user tries to access SSO enabled midtier the browser enters some infinite loop of URL redirects back and forth betw...
    Arkos *
    last modified by Arkos *
  • Does RSSO for Presentation Server Supports  configuration of idle time out for logging out the users. i.e. 5 minutes.

    Does RSSO for Presentation Server Supports  configuration of idle time out for logging out the users. i.e. 5 minutes.   If yes , Then how to achieve this
    ABHAY BHAGAT
    created by ABHAY BHAGAT
  • SSO MidTier Agent Integration Failure 9.0 Patch001

    Hello   I am stuck with Mid tier Agent integration failing with errors that are consistent all the same.   Environment: Windows 2012 Server (running on a Microsoft Hyper-V) AR/CMDB/ITSM/SRM/SLM MidTier...
    Sankeerth Jalapu
    last modified by Sankeerth Jalapu