• Can't restart sandbox

    Hi! I've not used our sandbox in a while and thus it have been stopped. When I now logged back on to restart I don't appear do be able to do that. The status appear to be left in "Stopped" even after I tried restartin...
    Alexander Volminger
    last modified by Alexander Volminger
  • How to integrate ITSM rest API in Python library for Create/Get/Search/Update/Close/Re-open/Re-assign Ticket(s), Add Comment and Get Ticket Comment.

    I need basic Rest API information like REST URL, Authentication mode and method exposed by REST API. It would great if there is python library to interact with these Rest API. Things I have gone through :   ht...
    Ganesh Jadhav
    last modified by Ganesh Jadhav
  • How can I schedule my sandbox availability to fit my personal working schedule?

    I'm working twice a week on my BMC Innovation Suite project. In the meantime my sandbox is shutdown everytime. This means I have to restart my sandbox whenever I want to work on my project, which takes about 15 Minute...
    Thomas Cujé
    last modified by Thomas Cujé
  • unable to deploy a library in using maven to sandbox

    Hi All,   I am trying to deploy a library into sandbox using maven command after I modify the pom.xml with my server instance and credentials. I am getting User (developer) is not authenticated.   Here is ...
    Hari Krishna Varma
    last modified by Hari Krishna Varma
  • Regarding Innovation Suit : Query : On-Premise to Cloud

    Hi Team,   I have a query on the usage of Innovation suit. I have tried to explore some documentation but couldn't figure out the point #2.   We are working with On-Premise Remedy 9.1 ITSM Suit. At the mo...
    Sanket Mhatre
    last modified by Sanket Mhatre
  • An error has occurred provisioning your Innovation Studio sandbox.

    An error has occurred provisioning your Innovation Studio sandbox. Please go back to the Developer Portal and try requesting another sandbox. If the problem persists please post a message to the Developer Community re...
    samy velu
    last modified by samy velu
  • Unable to access the integration studio

    I'm new to the remedy. I have created the sandbox environment and able to login the innovation studio. but not able to login the integration studio. I have used the email (login ID) as user. Please help me to login? ...
    Sivabalan A N
    last modified by Sivabalan A N
  • Innovation# Association with TextArea/Text autogrow

    score15
    Active
    3 votes
    Currently No  "detail" view to display the notes using Association.     Example:   Add Request Note in Task manage Console. You can type more than two lines worth of text into the text box above, ...
    lingareddy some
    last modified by lingareddy some
  • Be able to add the mail information or user last name first name

    score5
    Active
    1 vote
    on Remedy ITSM we use the User ID for all process. the user ID is not easy to identiy and we can not to add column mail ou last name on incident. having only the user ID is not easy to found user and to idenfy It. we ...
    Rihab Boukhris
    last modified by Rihab Boukhris
  • AWS Innovation Suite Developer Sandbox 1805 Rollout

    Over the next few days BMC will roll out an Innovation Suite update to all the Innovation Suite sandboxes. You will receive a notice prior to the start of the upgrade. The upgrade will take about 1 hour and during tha...
    Krishna Karunamoorthy
    last modified by Krishna Karunamoorthy
  • Unable to get a Sandbox instance through Developer

    Hello Team ,         I am facing a problem with Requesting a Sandbox from the Developer.bmc.com.         "An error has occurred provisioning your Innovation Studio sandbox. ...
    Harveensingh Oberoi
    last modified by Harveensingh Oberoi
  • Sandbox Request An error has occurred - tried multiple times with different passwords

    An error has occurred provisioning your Innovation Studio sandbox. Please go back to the Developer Portal and try requesting another sandbox. If the problem persists please post a message to the Developer Community re...
    Allen Morgan
    last modified by Allen Morgan
  • Innovation Suite server sanbox startup issue

    Hi,   I am not able to restart an existing sandbox. After waiting 15 minutes it’s still not available.   So I tried to request a new sandbox. But this also fails. I assume it fails due to the reas...
    Peter Kamberidis
    last modified by Peter Kamberidis
  • Unable to access innovation studio sandbox

    I am not able to access innovation studio sandbox or midtier URL. It shows 404 not found error. Tried restarting innovation suite however still the same result. Any ideas?   Innovation Studio URL:https://develope...
    Samruddhi Patil
    last modified by Samruddhi Patil
  • AWS Innovation Suite Developer Sandbox 1802 Update 01 Rollout

    Over the next few days BMC will roll out an Innovation Suite update to all the Innovation Suite sandboxes. You will receive a notice prior to the start of the upgrade. The upgrade will take about 1 hour and during tha...
    Krishna Karunamoorthy
    last modified by Krishna Karunamoorthy
  • Copy To New function

    New to using Smart IT Universal 1.6. I haven't used Remedy since 7.6.4 version. I wanted to know if the Copy To New feature can still be used in Smart IT Universal Client 1.6 ver? If not is there something similar to ...
    Victor Pierce
    last modified by Victor Pierce
  • Create people/customers/employees/vendors

    score40
    Active
    10 votes
    Use case:   1.  Create New people/customers/employees/vendors from Innovation Administrator.   2. Enter the wrong password meet strength   3. Click save   4.  Error will display the b...
    lingareddy some
    last modified by lingareddy some
  • how to create new user in innovation studio

    I have just created one with enabled status but it is going to offline again. can someone please guide.
    Kailas Bhange
    last modified by Kailas Bhange
  • Editing People data in IS

    Anybody having issues with editing people data created in 17.11.1 before the 1802 upgrade? In our case there are few people records that are not set with any type of Person Selection. 17.11.1 was OK with both create ...
    Shiva Mallinar
    last modified by Shiva Mallinar
  • 503 service unavailble in salesforce

    hello salesforce experts developers, urgently required?????     I will try to frame my question in short.     End Goal : REST API Integration from Salesforce to sap application     SU...
    karim syed
    last modified by karim syed