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In April 2012 BMC introduced a new product in it's capacity optimization line called "Moviri Integration for BMC Capacity Optimization."  This new product comes to BMC through a partnership with an Italian company - Moviri.  The folks at Moviri have many years of experience in the capacity management discipline and many customers have asked to learn more about BMC's partnership with Moviri, and their product offered through BMC.  I had a recent opportunity to talk with Riccardo Casero - Product Manager at Moviri and ask him a few questions about the new product and the partnership with BMC...

 

 

 

 

CG:  How did this partnership come about?

Riccardo C:  The partnership between BMC and Moviri is actually twofold. A little bit of history to explain why. Neptuny  was an Italian company, acting both as a software development farm and a consulting firm in the IT systems performance evaluation market. In 2010 BMC acquired  Neptuny’s  flagship product (Caplan), now called BMC Capacity Optimization (BCO), as well as the Caplan product development team and the Neptuny brand. The “company” Neptuny, was renamed Moviri and retained the entire consulting arm, with its many years of professional services experience in the deployment, integration, customization and end-usage of the tool. Integrations in particular play a key role in BCO success. This is due to the openness of the BCO framework, which can incorporate IT data from potentially any electronic data source. And this is one area where Moviri helped customers the most and where they grew their biggest expertise.

So, under this scenario, there was an immediate professional services partnership between Moviri and BMC, with Moviri being  the most trusted company to engage with for BCO related projects. This partnership has flourished since then.

Soon, as a natural evolution, BMC and Moviri saw  the opportunity to more efficiently make Moviri expertise available to customers, enabling them to purchase integration software components as full-featured and supported products. And this is how the partnership came about.

CG:  What is Moviri providing to BMC?  What would you like customers to know?
Riccardo C: 
Moviri is extending BMC Capacity Optimization's  visibility of IT infrastructure utilization and performance data, enabling  customers to leverage their deployed  monitoring solutions to feed the BCO data warehouse. The BCO framework already enables customers to build their own connectors to  in-house platforms; with Moviri Integrations they can now get these connectors in addition to those that are available out-of-the-box, with the standard BMC products quality and level of support.

 

 

 

The current offering includes packages for IBM Tivoli Monitoring and HP Reporter. The integrations enable the transfer of historical performance and configuration data from monitored standalone OS instances, in a robust and controlled manner. Enhancement to cover specific metrics for monitored virtualized platforms such as IBM LPARs and Solaris Containers are already in roadmap.

 

We are also actively discussing with BMC on how to further leverage Moviri experience on the field in order to enlarge the offering, i.e. more integrations to many other monitoring and system management platforms. So continue to follow communication channels for news.

CG:  How complex is to create a new connector (development thru testing)?

Riccardo C:  There are a lot of factors influencing the effort to build a new connector. First one is the extent of the IT entities and the metrics to be imported. Here are  two examples: There is a considerable difference in the degree of effort required to just import server network card traffic  versus importing metrics from all the  network devices (firewalls, routers, load balancers)  recorded by a network monitoring tool; The same holds true for  importing basic OS-level server utilization metrics rather than importing OS-specific and virtualization-aware metrics.

A second aspect is the understanding of the subject data and the matching of the subject data to BCO data model. In order to have meaningful capacity reports and models in BCO, data cannot simply be transferred with its original label from one tool to the other. Appropriate matching and transformation needs to be done at the data-flow level.

The third aspect is the means of integration: how, how often, and through which protocol the data is transferred.  And finally, there are general software development aspects, such as code reusability, maintainability and extensibility that need to be addressed.

 

 

 

 

CG:  You mentioned that Moviri connectors are supported.  Does that mean the you will enhance them in the future?

Riccardo C:  Yes, together with BMC we are willing to continuously find ways to add functionalities that can bring value to the customers. Main objective is to fully cover the set of imported entities from the integrated data source so that BCO can take full advantage from the integration. Scalability, robustness and performance are other areas where we plan to regularly improve.  We will also closely look at new versions of integrated data source in order to provide needed upgrades for available connectors.

 

 

 

 

CG:  How can customers access/buy Moviri connectors?

Riccardo C: The Moviri integration for BCO product can be purchased by customers directly through BMC.  For more information contact your BMC sales representative, or visit Moviri Integration for BMC Capacity Optimization.

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I’m a big fan of low tech.  I probably shouldn’t say that, given that I work for a high tech company.  Every time I see a new device with a stylus, I think why buy a $100 pen that I am going to lose when the virtually free one in my hand does just fine?  That said I’m also a big fan of leveraging technology in  ways where it makes sense and where the benefits vastly outweigh the costs.  When I can leverage technology to make myself or my customers more efficient, effective and thereby more productive – I’m the first one in line to check into it.

 

For Kalyan Kumar (aka KK), Worldwide Head of IT Consulting and Cross Tower Services at HCL Technologies, (www.hcltech.com) using the predictive analytics in BMC ProactiveNet Performance Management is an advanced technology that makes sense. It enables  his team to manage a growing base 100,000 servers, deployed globally across multiple customers, and deliver a higher quality of service at a lower cost.  The ability of predictive analytics to aggregate, analyze and action massive amounts of data allows HCL to do something that is simply not humanly possible without this technology.  That is to proactively identify and repair problems before things fail.  This is simply something that cannot be done with threshold-based monitoring tools - or a with a pen.

 

In a BMC podcast KK discusses the reasons why HCL adopted predictive analytics as well as the business and customer value derived from it...

 

1.  Incident Reduction - HCL staff can proactively detect application failure, and  reduce incident volumes by 60%

 

2.  Integrated - with a single predictive analytics platform increases his  staff efficiency and effectiveness.  It provides a single source for  - global, integrated - performance, event and service-impact management

 

3.  Actionable intelligence - reduced MTTR, lower TCO and better/consistent customer performance with automated root cause analysis

 

You know I keep hearing from industry analysts that 2012 will be the breakout year when behavior learning and predictive analytics will go from the margins to the mainstream.  And I have to believe that they are not too far off, given the increasing complexity and continued expansion IT environments – to include both enterprise IT and cloud.

 

Learn more about predictive analytics with a with a podcast from an early adopter - HCL Technologies: http://bit.ly/IhBj67

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Picture1.pngThe Defense Information Services Agency (DISA), is a US DoD Combat Support Agency responsible for providing continuous command and control capabilities and global enterprise infrastructure to joint war fighters, National level leaders, and other mission and coalition partners.  For DISA, information is the greatest source of military power and it is imperative that its customers have the information they need, when they need it and wherever they need it. 

 

DISA is responsible for ensuring its services are accessible while protecting the network -and the information on it – from their adversaries.  DISA’s Field Security Operations (FSO) has the responsibility for ensuring the strength of those systems and networks by certifying and testing them against threats, using Security Readiness Reviews (SRR’s).  SRR’s employ extensive scripts to audit the configuration and security posture of their system configurations.  Rapid identification of vulnerabilities, proper alert and auditing, and fast, accurate remediation are critical capabilities that cannot be done manually to meet the demands of the environment.  DISA FSO’s needs automation tools that can quickly find potential vulnerabilities and remediate them across a global network.

 

Access Security Configuration & Control project (ASCC) – DISA’s implementation of BMC’s Bladelogic - has recently been accredited as an FSO SRR Tool, meaning that it provides the trust, auditability, accuracy, and reliability to meet DISA’s stringent requirements.  This puts BMC’s Bladelogic at the front lines of defense for securing the US Military’s most critical network and information systems – and in turn, its war fighters and its nuclear command capabilities.

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