Friends know I am passionate about my photography. I am always trying to hone my craft and looking for the latest and best techniques to produce the best results. HDR (high dynamic range imaging) is the ability to take multiple photographs of the same image with different exposures and then to combine them in order to get better shadow details and highlights. Without blending images it is sometimes very hard to achieve an image with a good balance of shadows and highlights. The idea for HDR has been around since the early 2000’s and with some images people have achieved some great results but it has been very hit or miss. In the mid 2005’s some companies started to write some tools that allowed us to combine images but again the results were hit or miss and the tools had controls that were difficult to use and understand. Recently companies are just starting to put together tools that are both easy to use, repeatable results and controls that make sense to use. The image here is an example of HDR and is a blend of 5 images taken in 1/3 stop intervals.
I started to think about how BMC’s tools are very much like the HDR example I illustrate above. We have a vast collection of software with varying capabilities (and ease of use) and strive to refine, enhance and integrate these solutions so that we can solve problems our customers give us. When I 1st came to BMC 4 years ago the idea of being able to choose a specific type of computer and service from a browser and have all of the components (server, software, configurations, monitoring, network containers, CMDB etc) all get kicked off was definitely a seed in our minds but a lot of work needed to be done in order to make it work. So we went through a variety of stages to develop the solution (which we call CLM – Cloud Lifecycle Management) which required customer input, engineer input and a hell of a lot of brain (I mean sweat) equity to develop our initial solutions. Much like the HDR example this solution is evolving over time and requires the attention of engineers, developers and customers ideas in order to grow.
One last point I would like to make. Recently I have been working with a customer who is beta testing our 8.1 Bladelogic for Servers solution. I ran a week long seminar where we went through all aspects of server lifecycle managed through Bladelogic. This customer is a large Solaris customer and needed to provision virtual zones. Since they were running on our beta version I engaged our development team directly to have some detailed discussions. The developers not only provided the information required to teach the customer but they actively solicited from them ideas on how to improve the product and wanted to clearly understand how the customer would be using the functionality within their organization. I have been on other POC’s (proof of concepts) where specific use cases that customers have asked for have become ‘out of the box’ functionality in the next release of the software. We need your help to understand your organizations functions and how you would like our software to work in order to enhance (and improve) the functionality.