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I'm finally back home again after hitting three continents in ten days. During this trip, which took me to Canada, Europe and India, I visited with some of the largest service providers in the world.

 

While cloud computing wasn't the only topic on the agenda in those meetings, it certainly led to the most animated conversations. We exchanged good ideas and discussed the business opportunities for enterprise customers.

 

What I always find interesting in these cloud conversations is that while each of them are different, there are some striking similarities in each. First, is the common focus on providing faster time to value for customers. This is about delivering cloud services in hours instead of weeks. Second is addressing enterprise requirements around security, reliability and service levels. More on the topic of security in my next blog post.


Finally, these providers are starting out with compute or infrastructure as a service and then building additional value services on top such as collaboration and communication services or testing as a service.

 

As CTO of BMC, I'm excited to have these kinds of discussions with partners. Cloud is a big focus for BMC customers, and it's our mission to help them successfully manage their private, public or hybrid cloud environment.

Jason Garbis

BMC at CloudSlam 10

Posted by Jason Garbis Mar 20, 2010
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Join BMC this week, for the upcoming CloudSlam event -- an online conference occurring March 23-25


Featured BMC speakers include Kia Behnia, BMC CTO presenting Cloud Computing : The Catalyst for Business Service Management, on Tuesday March 23 at 12pm ET.

 

Other BMC sessions include

 

 

We’re looking forward to seeing you there!

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I frequently talk about BMC’s Cloud Computing strategy and solutions with prospects and customers, and I’ve found that, naturally, explaining these

concepts with real-world examples is a very effective way to capture people’s attention.


When discussing private cloud services, most often our conversation revolves around the classic Infrastructure-as-a-Service, aimed at providing internal technical users, such as Application Development or QA, with standard OS images, perhaps pre-populated with some middleware.  However, there is another category of business service that might be requested by a business user,  which can also be valuable if provided in a cloud environment.


In this entry, I’d like to share one real-world example of such a service.  One of BMC’s customers, a large US-based company, operates an internally hosted system for management of its employee health insurance benefits.  Most of the year, there is slow and steady traffic to this site, for claims inquiries, and employee on-boarding and off-boarding.  However, at the end of every calendar year, there is a 4-week period where all US-based employees must visit this portal to select their insurance coverage for the following year.  This represents a huge, predictable, and temporary spike in traffic, for which additional compute capacity needs to be allocated.  In short, this situation is tailor-made for use of a cloud infrastructure.  So, this is exactly what this customer did – setting up  health insurance capacity in their services portal, so that it may be requested by the benefits team, provisioned in advance of the enrollment period, and de-provisioned upon completion.

 

What business services are your responsible for, which would make sense to expose in a similar fashion? We’d like to see your examples…

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It's amazing what I.T. was meant to be.