• BDSSA: Error during install - Specified directory has one or more directories which do not have the 8dot3 (short) name generated.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BladeLogic Decision Support for Server Automation (5 Repor...
    Knowledge Admin
    last modified by Knowledge Admin
  • TrueSight Smart Reporting - Platform 19.3 EPD access as replacement for BDSSA - Invalid Entitlement

    Hi   Since the summer when all BDSSA customers were meant to get the first iteration of the new replacement TSSR-SA, I have yet to see the EPD Download section actually show the category /software. It gives 'inv...
    Barry Reilly
    last modified by Barry Reilly
  • failed to register to Bladelogic

    failed to register to Bladelogic  suspected due to firewall
    Gangireddy nallagundu
    last modified by Gangireddy nallagundu
  • Amazon Linux 2 Platform Support

    We are installing TrueSight 8.9.0.3 in AWS and have used Amazon Linux 2 AMIs to support the config and job applications servers.  So far, everything is running without any issues, although we have only done some ...
    Scott Crawford
    last modified by Scott Crawford
  • Server Automation (BladeLogic) Upgrade

    Hi,   We have a customer who is on version 8.3 of BMC Server Automation. They are planning to move to the latest version (8.9). i have logged a call with BMC and plan to upgrade in the following way :   8....
    Justin Dettmann
    last modified by Justin Dettmann
  • Communication between appserver and rscd agent with cipher support for PFS

    Truesight server automation 8.9.04.292 only support cipher TLS_RSA_WITH_AES_256_CBC_SHA SSL_RSA_WITH_3DES_EDE_CBC_SHA from appserver to rscd-agent.   This ciphers don not support PFS (perfect forward secrecy...
    Jens Heilmann
    last modified by Jens Heilmann
  • Server Automation -- Remedy Change management integration . Is change number visible on Server automation console

    Dear ,   Is change number somewhere visible on Server automation console.   Regards Abhay
    ABHAY BHAGAT
    last modified by ABHAY BHAGAT
  • DB cleanup/maintenance utility

    Hi ,   we are going to upgrade the BSA 8.7 to higher and we need to clean up the DB .   we need DB cleanup/maintenance utility .
    Gangireddy nallagundu
    last modified by Gangireddy nallagundu
  • AMIGO Upgrade Program Introduction for BMC TrueSight Server Automation (TSSA) environments

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight Server Automation DETAILS:   AMIGO Up...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to pull the agent list from TSSA in csv/excel

    Dear Experts,   Is there a way to  pull the agent list from TSSA in csv/excel .   Regards Abhay
    ABHAY BHAGAT
    last modified by ABHAY BHAGAT
  • Unable to install agent using unified agent installer with sudo option

    Dear Experts ,   We are Unable to install agent using unified agent installer with sudo option  in automation principal       is there any way to change the temp permissions in Unifie...
    ABHAY BHAGAT
    last modified by ABHAY BHAGAT
  • RHEL 8 agent/NSH minimum version

    From the support matrix I saw that the Application Server i(unified product installer) is supported under RHEL 8 starting at 8.9.04.003.   We are currently at 8.9.02.  Will the 8.9.02 agent/NSH work on RHEL...
    Paul Meaders
    last modified by Paul Meaders
  • TrueSight Server Automation Console on Windows 7

    Is it possible to install the Server Automation console on a Windows 7 workstation.  When I try running the install I get a message that supported platforms only support Windows 8 and beyond.  I know with th...
    Paul Meaders
    last modified by Paul Meaders
  • UPI (Unified Product Installer ) should be intelligent to Disable and Enable the all schedule jobs in BSA Infrastructure

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    Hi All,   When we are upgrading BSA environment from one version to other, We have to manually stop all n number of schedule jobs or execute pre and post upgrade BMC Database scripts  to enable and disable ...
    R B
    last modified by R B
  • TSSA 8.9 - bad health dashboard page - the security certificate is not issued by a trusted certificate authority.

    Hi,   I found some information here but I'm not sure I understand : https://docs.bmc.com/docs/tssa89/using-certificates-to-secure-communication-between-clients-and-application-servers-808904733.html   So,...
    Maximilien Soullez
    last modified by Maximilien Soullez
  • Query - TSA DB upgrade

    Hello Experts,   We have BMC Server Automation 8.7 implemented in our client's environment. The environment is hosted on RHEL and using Oracle DB version is 11.2.0.4.   Now, as Oracle Database version 11g ...
    Abhijeet Deshpande
    last modified by Abhijeet Deshpande
  • reset the service account password

    How to reset the service account password in BMC BSA ,in which config file we need to update .
    Gangireddy nallagundu
    last modified by Gangireddy nallagundu
  • OS upgrade by BSA from 2012 to 2016

    Hi Experts ,   We received one requirement from customer for OS upgrade from 2012 to 2016 or  RHEL 7.5 to RHEL 7.6 by BSA . Is it possible ,to do OS upgrade from lower to higher OS version ??? .  if ...
    Nilesh Wange
    last modified by Nilesh Wange
  • BDSSA (TrueSight Smart Reporting ) Is it possible to get the OS patches reports

    Dear Experts,   OS team requires which KB are deployed on the which server and dates when the same is deployed on the server .   Is it possible to get any such reports via BDSSA or TrueSight Smart Report...
    ABHAY BHAGAT
    last modified by ABHAY BHAGAT
  • BSA upgarde - Schedule Jobs

    Hello All,   We are in process to upgrade BSA 8.7 to 8.9.04 latest version. Now we are in situations where we have 100 schedule jobs executing daily, weekly and monthly.   So during upgrade process do we h...
    R B
    last modified by R B