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On January 7th, 2020 there was a change to the URL used by TrueSight Server Automation (TSSA), versions 8.9 Service Pack 3 (SP3) and 8.9 Service Pack 4 (SP4), to retrieve the xml metadata file from Ivanti.  TSSA version 20.02 and above are not effected.  When executing a Windows Catalog Update Job it may fail with the following error:

Error 01/17/2020 12:07:05 Validation Error :- BLPAT1004 - Http Url is not accessible.
Possible remediation steps :- Please check the proxy login credentials
Please check the vendor url
Please check network access to vendor url



Note the URL in the error message “”.  This is now no longer a valid URL.  In support of the newer Shavlik SDK version 9.3 the URL has changed to a new location.  In some instances the old/original URL may work, but will eventually be fully disabled.  Ivanti now provide the metadata file at this URL:


In TSSA the URL location to partner.manifest.xml should be updated within the Patch Global Configuration’s Shavlik URL Configuration tab.




See BMC Knowledge Article 000181848 for further detailed steps to update the Patch Global Configuration.

When using the Windows off-line downloader utility the files within the resources sub-directory will need to be modified.  Update the “windows.shavlik.manifest_url” parameter to reflect the new URL location, so it will look like:


windows.shavlik.manifest_url =



For BladeLogic Server Automation (BSA) version 8.9 Service Pack 2 (SP2) or lower Windows Patch Analysis is no longer supported, as of September 30, 2019.  An upgrade will be required to use this feature again as per the earlier notification here:



For continued status information of Patch Analysis functionality follow the “OS Patching Vendor Health Dashboard” in the BMC Communities. 

Also be sure to subscribe to the TrueSight Automation Video Channel for related videos and notifications as new video content is published.