Last weekend, I drove from Houston to Lubbock for my sister-in-law's graduation from Texas Tech University. The drive was long, about 9 hours, but pleasant as I drove through many scenic parts of the Texas hill country and small towns that were charming and inviting. The only negative was having to slow down as we came into small towns. Speed limits would go from 75 MPH to 30 MPH in some places and then up to 50 MPH as you got further away from town. Basically, when we came to towns where the population was dense, the speed limit drops for the safety of the population. As we move further away, the speed increases.
This got me thinking about the day-to-day life of IT Admins who are always moving at top speed where possible and HATE to slow down. We want to quickly get through emails, trouble tickets, troubleshoot issues, drive-by requests, etc. Many of us even hate to slow down to eat lunch because we feel we have more fires to extinguish. We don't slow down even when it impacts our health. So is going at this pace the right approach?
A recent study published by CIO Insight shows how overloaded IT Administrators are in their day-to-day job. Here are some highlights from the study:
- 79% of IT Admins are seriously considering leaving their current role due to job related stress
- 23% say they put in between eight to twelve hours of unpaid overtime every week
- 35% say they miss time with their families due to the demands of their job
- 25% say they have suffered from a stress related illness because of their jobs
These are disturbing numbers but many of us already can relate because we work like this everyday. So what can we do? What are our options?
First, knowing what we have and what we are managing is key. Second, making sure that IT policies are sound and being implemented. Third, monitoring those policies. Fourth, implementing automation to help remove human error from our repeatable tasks. Fifth, being able to audit and track the changes that happen in the environment. These are just a few of the steps necessary to helping IT Admins get control over their work activities.
In the past month, we have released some tools to help our customers reduce some of the stress. The Compliance Assessment Risk Kit (CRA-Kit) helps customers who have ADDM understand their current compliance and security risk. More info about the tool can be found here: Time for spring cleaning and starting new. Existing ADDM customers can sign up here for an assessment using the CRA-Kit: Secure your data center from breaches and prevent future vulnerabilities - BMC Software
This week, we are releasing the Health and Value Dashboard for BladeLogic Server Automation. This tool allows the IT Admins responsible for managing the BladeLogic infrastructure, a deep dive into how well their environment is configured and running. It also includes a value report on how much your organization is saving with tasks like provisioning, patching and compliance. Showing value to your organization is one key element in reducing stress, i.e. job security.
The value of automation is invisible. Proving your value and being able to show it to the business is essential to your success. Our goal is to show the value with our customers investment and hope this will provide the vehicle they need to slow down and be more productive in their day-to-day activities.