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BMC Change Automation 2.0 is an integration between BMC Server Automation and BMC Remedy Change Management. The communication between the two applications is achieved through BMC Atrium Orchestrator. This solution improves overall efficiency and effectiveness of IT Operations through improved automation and coordination of Change Management activities.

 

The goal of this use case is to automate the change tracking process whenever an automated job execution requires approval.

 

Products needed in this use case

  • An automation system such as BMC Server Automation (running on premises)
  • An intermediate transport layer such as BMC Atrium Orchestrator (running on premises)
  • A change management system such as BMC Remedy Change Management (running on premises or on demand)