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Highlights of the release:


Remedy Single Sign-On support:

Support for following RSSO versions has been introduced in this release;

  • RSSO 18.02 (External only)
  • RSSO 9.1.04 (External only)


Infrastructure updates:

  • BAO Development Studio is now supported on Microsoft Windows Server 2016 (Standard edition) and Microsoft Windows Server 2012 R2 (Standard edition)
  • Platform metrics now supports Microsoft SQL Server 2016 (Enterprise edition)
  • Java version is updated to 1.8.0_162
  • Embedded Apache Cassandra database version has been upgraded to v3.11.2


User Interface enhancements -

Pagination has been introduced in Grid Manager permissions page for better user experience.


For more details please take a look at the documentation here: