• TS-SYNTHETIC - Cannot See Synthetic Metric Rule Tab. Users get  "Failed to get metric rules" error

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Manager Server COMPONENT: App ...
    Knowledge Admin
    last modified by Knowledge Admin
  • App Visibility - Can one TrueSight Presentation Server(TSPS) connect to multiple App Visibility Manager Portals? And can multiple TSPS servers connect to one Portal?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Manager Server COMPONENT: True...
    Knowledge Admin
    last modified by Knowledge Admin
  • TS Synthetic - Best practices for configuring systems to run SilkTest scripts on a TEA Agent

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Micro Focus Silk Test for TrueSight Synthetic Monitor CO...
    Knowledge Admin
    last modified by Knowledge Admin
  • TS Synthetic - Version Compatibility Matrix

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight Synthetic Transaction Monitor with Micro Focus S...
    Knowledge Admin
    last modified by Knowledge Admin
  • TS Synthetic - Receiving “ERRID -1 : Transaction TMain of [EPID=xxx] reached timeout.” in the Synthetic TEA Agent

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight Synthetic Transaction Monitor with Micro Focus S...
    Knowledge Admin
    last modified by Knowledge Admin
  • TS Synthetic - TEA Agent Must Run as a Process for Web Browser-Driven (AJAX) Projects

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight Synthetic Transaction Monitor with Micro Focus S...
    Knowledge Admin
    last modified by Knowledge Admin
  • Please add support for gauge charts in TSPS dashboards

    score140
    Below Review Threshold
    28 votes
    Users would like additional options for charts and graphs when creating dashboards, please add support for gauge charts
    Betty Neumann
    last modified by Betty Neumann
  • How to know installed Web URL KM version

    Hi Team,   One of the our collector server have Web URL, i want to know the version of that KM, how can i know that and how can i know is that km support CMA policies or not?
  • Looking for Rabit MQ KM

    We are looking for rabit MQ monitoring KM which is not available. as this is required it in our env we request to have this KM in feature.   Regards Naveed
    shah Iqubal
    last modified by shah Iqubal
  • EUEM - After Fresh Installation, Cloud Probe is not capturing Traffic

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • How do we configure PATROL Agent to forward Agent TagsTruesight?

    Hi,   Is there anyway to forward patrol agent tags to Truesight so that it can appear in any one of the slots in patrol event baroc ?   Thanks, Nischitha.
    Nischitha Markand Rao
    last modified by Nischitha Markand Rao
  • Maintenance Message during outage

    score5
    Not Planned
    1 vote
    During an issue or maintenance window, a maintenance/outage page should get loaded  in TSOM when users are accessing.
    Abitha Stephen
    last modified by Abitha Stephen
  • Allow nested dynamic event groups in TSPS

    score30
    Below Review Threshold
    6 votes
    The dynamic event group functionality in TSPS, essentially introduced to replace the missing capability that TSIM event collectors provide, should allow for nested dynamic event groups. Currently (11.3.01) if you crea...
    Kevin Simpson
    last modified by Kevin Simpson
  • Top Viewed Knowledge Articles for APM

    Below are the Top 25 knowledge articles as recommended by the Customer Support team for TrueSight Operations Management  - Application Visibility Manger as of December 15th 2019.   The items on the list will...
    Lisa Jahrsdoerfer
    last modified by Lisa Jahrsdoerfer
  • Monitoring Applications in PAAS using TrueSight APM

    Hi Team,   How and what is the best approach in monitoring applications in PAAS?
    Karlo Nico Amatorio
    last modified by Karlo Nico Amatorio
  • Event closed by ?

    Hi All,   I am new to TrueSight products. I am looking for a data which will show in a field on Operation console who closed the Event? Is there a way to know this information in console?
    Sandeep Patwardhan
    last modified by Sandeep Patwardhan
  • TSPS - Presentation of SNMP events / devices in Dashboards

    score65
    Below Review Threshold
    13 votes
    In the moment only PatrolAgent monitored devices can be implemented in the dashboard part of the TSPS. Only if the integration server variable is used and filled, I can search for the device/PatrolAgent and configure ...
    Claus Warnecke
    last modified by Claus Warnecke
  • BMC AVM  Proxy : Java script injection

    I am not able to access proxy`s java script URL ( i.e.  https://XXXXXXXXX:8305/static-resources/aeuem.min.js   ) from portal server and getting connection timeout in Firefox. Is it a normal behaviour? b...
    Amit Oberoi
    last modified by Amit Oberoi
  • Patrol for light weight protocols

    score30
    Below Review Threshold
    6 votes
    User has set in the discovery key the OID from one object type and the counter from different object type, that is not supported, if you create an object type within the custom monitor the discovery key and all of the...
    Ashwini Pungle
    last modified by Ashwini Pungle
  • In TSPS we have Application State Dashlet , similar to this if we get the Device State Dashlet then will be helpful to create focus dashboard for required devices

    score50
    Below Review Threshold
    10 votes
    In TSPS we have Application State Dashlet , similar to this if we get the Device State Dashlet then will be helpful to create focus dashboard for required devices.   We use application state dashboard very well ...
    Shrikant Dhage
    last modified by Shrikant Dhage