• EUEM Collector or Real User Monitor virtual appliance installed on Hyper-V host will not support promiscuous mode.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring and Analytics AP...
    Knowledge Admin
    created by Knowledge Admin
  • Synthetic - Script using WebSetUserAuthNtlm() fails with HTTP: 401 after initial run on TEA Agent

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Borland Silk Performer Synthetic Transaction Monitoring ...
    Knowledge Admin
    last modified by Knowledge Admin
  • App Visibility - When is a Certificate Authority (CA) certificate required on the App Visibility Proxy 10.5.00?  And how is the CA certificate implemented?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Manager Server APPLIES TO: App...
    Knowledge Admin
    last modified by Knowledge Admin
  • TrueSight Synthetic Need reports from synthetic monitoring including performance, availability, accuracy, and execution errors

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Borland Silk Performer Synthetic Transaction Monitoring ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to configure TrueSight App Visibility Portal to send SNMP traps?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Manager Server COMPONENT: App ...
    Knowledge Admin
    last modified by Knowledge Admin
  • BMC ITDA - log files!!

    score25
    New
    5 votes
    I am raising this idea as an idea, because i think there is value here, currently you can use BMC ITDA as part of the TS license, now i would like to see a lot more done through ITDA, when you install the agent, it s...
    Jamil Hussain
    last modified by Jamil Hussain
  • Text selection should be enable in the TSPS Event Dashboard

    score20
    Below Review Threshold
    4 votes
    Hi Team,   The customer has raised a concern saying - Text selection should be enable in TSPS Event Dashboard same as TSIM Event Collector.   For example : Over a TSIM - Event Collector, There is one field...
    Riddhi Lathigara
    last modified by Riddhi Lathigara
  • Flashplayer - TrueSight Operations Manager (11.3.01)

    score110
    Below Review Threshold
    22 votes
    Our IT Security has disabled Flashplayer in the browsers. We are no longer able to work with the TrueSight Operations Management Console (Version 11.3.01). This hampers the analysis work massively. It raises the quest...
    Felix Werder
    last modified by Felix Werder
  • App Visibility - Does the App Visibility Agent for Java and App Visibility Agent for .NET generate an event when it is disconnected from either the App Visibility Portal?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Agent APPLIES TO: App Visibili...
    Knowledge Admin
    last modified by Knowledge Admin
  • EUEM - BMC End User Experience User Monitoring - Software Edition AMIGO program

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • App Visibility - How to move the App Visibility Portal from one TrueSight Presentation Server (TSPS) to another TSPS?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Manager Server COMPONENT: App ...
    Knowledge Admin
    last modified by Knowledge Admin
  • App Visibility - Can an App Visibility Portal 11.3.xx be moved from one tenant to another tenant within the same TrueSight Presentation Server 11.3.x?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Manager Server COMPONENT: App ...
    Knowledge Admin
    last modified by Knowledge Admin
  • TS Synthetic - Version Compatibility Matrix

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight Synthetic Transaction Monitor with Micro Focus S...
    Knowledge Admin
    last modified by Knowledge Admin
  • TS-Synthetic - Best Practices to configure a Citrix script to run on a Synthetic TEA Agent

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight Synthetic Transaction Monitor with Micro Focus S...
    Knowledge Admin
    last modified by Knowledge Admin
  • Need solution to Migrate the Shared & Non Shared dashboards from TSPS.

    score140
    Product Team Review
    28 votes
    Dashboard's in TrueSight Presentation Server are very helpful to have the consolidated view for Services, Application and for overall infrastructure health. We have observed one challenge while we are planning to migr...
    Shrikant Dhage
    last modified by Shrikant Dhage
  • Required...Deployment of Patrol Agent package using "Root without Password"

    score190
    Product Team Review
    38 votes
    SITUATION: We are in a phase of upgrading BMC Patrol Agent from version 10.7 to 11.3 on NON-WINDOWS OS types (Linux, Solaris & HP-UX). The Patrol Agent Upgrade package is being created using the EPD respository av...
    Achin Kalia
    last modified by Achin Kalia
  • SMTPS (Port 587) Integration Support in BMC Truesight

    score55
    Below Review Threshold
    11 votes
    SMTPS (Port 587) Integration Support is needed in BMC Truesight Suite. Currently, only SMTP (port 25) Integration is supported.
    Amit Deshmukh
    last modified by Amit Deshmukh
  • Global search from TSPS console should take care of severity and status filters

    score155
    Product Team Review
    31 votes
    As state now when we do a search from search button on TSPS console in Application, device, event group or service. The search function will not take care of the status and severity filters.   We think that the ...
    Bertrand Imbert
    last modified by Bertrand Imbert
  • Idea for supporting Instance with singe quotes in name

    score25
    New
    5 votes
    If instance details have a single quote it is replacing with space, This creates another instance at TSIM server with space in the Instance name.
    Akashkumar Kalathia
    last modified by Akashkumar Kalathia
  • Custom IBRSD mapping, for closing events from third-party tools.

    Hello, We have configured integration with third-party tools to receive events in TrueSight and also configured integration with BMC Remedy to trigger incidents for such events. Such events has own custom class for ...
    Mariusz Wrrr
    last modified by Mariusz Wrrr