• Provide ability to manually assign agents to Application Diagnostics collectors

    score10
    Not Planned
    2 votes
    Currently Application Diagnostics Portal assign Collectors to agents automatically. Some environment requires ability to assign a specific collector to an agent. Provide ability to assign Collector to agents or agent ...
    Debu Panda
    last modified by Debu Panda
  • Roadmap to AIOps: The Next Steps on Your AIOps Journey

    8/22/19 11:00 AM
      This event was originally held on 8/22/19. Recording and presentation can be found here. Webinar detailsIn this webinar, we continue our exploration of the AIOps adoption journey. This is a follow on to our ...
    Seth Paskin
    last modified by Seth Paskin
    Roadmap to AIOps: The Next Steps on Your AIOps Journey
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  • Recording: The Roadmap to AIOps - Next Steps

      This is the recording of the Roadmap to AIOps: The Next Steps on Your AIOps Journey event held on 8/22/19. Thanks to Monica Brink and Seth Paskin for presenting. Attached is the deck used.
    Seth Paskin
    last modified by Seth Paskin
  • For Any Having Trouble Installing And Configuring Patrol Agents On Linux Hosts...

    UPDATE: In TSOM 11.3.02 and up, the Patrol agent will be installed as a service on Linux by default. So these instructions apply only to TSOM 11.3.01 and prior versions.   Hey all,   My team and I are far ...
    Chase Colvin
    last modified by Chase Colvin
  • TS synth - TrueSight synthetic , xxxx.ltz could not be uploaded. There is not enough space on the disk.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight Synthetic Transaction Monitor with Micro Focus S...
    Knowledge Admin
    last modified by Knowledge Admin
  • TrueSight Operations Management integration with TrueSight Orchestration

    To integrate TrueSight Operations Management (TSOM) with TrueSight Orchestration (TSO) should TSOM and TSO be registered under same RSSO?   I don't find any detail related to this in the document.
    Mohnish Rajpal
    created by Mohnish Rajpal
  • Capability to set business service name (from service model) dynamically in Event.

    score35
    New
    7 votes
    Currently we do have mc_service slot used in BAROC which is mainly statically managed. It can display service name only if user set policy to do so., This is labor intensive method, user need something that would dyna...
    Mahesh Darekar
    last modified by Mahesh Darekar
  • Capability to track TSOM/CMA Policy Name/ID from BAROC of ALARM/Event

    score25
    New
    5 votes
    Sometime its difficult to track Policy behind ALARM by rate. Can we have some functionality that would help us to backtrack Policy name associated with ALARM/event. May be some slot in ALARM event with PolicyID or Pol...
    Mahesh Darekar
    last modified by Mahesh Darekar
  • Adding TrueSight Smart Reporting as a component in TrueSight Presentation Server

    Hi,   I try to adding Smart Report server as a component in TSPS but the status swapping between Initializing and Initializing Error.   Kindly note: - we installed Smart Report on windows Server (A) and c...
    Saddam Banihani
    last modified by Saddam Banihani
  • BMC Truesight integration with SCOM 2016 through adapter

    Hi Everyone   We are implementing BMC Truesight 11.3 as MOM for which we are integrating the SCOM 2016  with it , While going through the adapter pre-requisites (link below)found that it need RMS hostname F...
    Amit Garg
    last modified by Amit Garg
  • Place the TEA Synthetic Agent location in the App Visibility Agents list

    score10
    Not Planned
    2 votes
    This may have been suggested before - I couldn't find it. It would be helpful to place the TEA Agent Location in the Administration->App Visibility Agents page of the TrueSight Presentation Server. The events and...
    Scott Penn
    last modified by Scott Penn
  • App Visibility - APM Proxy Storage- System Validation-error

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Manager Server COMPONENT: App ...
    Knowledge Admin
    last modified by Knowledge Admin
  • App Visibility .Net agent does not reflect the latest version after upgrade in the TrueSight Presentation Server (TSPS) Console

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: TrueSight App Visibility Agent COMPONENT: App Visibilit...
    Knowledge Admin
    last modified by Knowledge Admin
  • EUEM - What are the security consequences of disabling Diffie-Hellman based ciphersuites for monitoring by EUEM ?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • EUEM - How to enter the activation key for the Real User Analyzer?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • EUEM - Can the Bulk data export API return only selected fields and Watchpoints?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • EUEM - The limit of concurrent snapshots has been reached. No more snapshot can be created until someone logs out.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • EUEM - Generate reports using Bulk data export

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • EUEM - How to enable Bulk data export ?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Real End User Experience Monitoring - Software Edition...
    Knowledge Admin
    last modified by Knowledge Admin
  • Service Outage duration

    Hi all in one of our customer with TS 11.0 and BSR 3.11, outage records in front of service UNAVAILABLE not closing as expected. We supposed that the outage record should close when the service went from UNAIVALABLE...
    Maurizio Bollino
    created by Maurizio Bollino