• Device Group should include only monitor instances defined in Monitoring Policy

    score10
    New
    2 votes
    While creating device group in TSIM through TSPS Monitoring Policy , group should include only monitor instances that are specified in policy. In Policy definition if we enable the checkbox "Add Associated Devices to ...
    C Girish Girish
    last modified by C Girish Girish
  • List of IDs that have logged in to TSOM

    I need a report of all IDs that have logged in to the TSPS URL for the past XX days.  We're using TrueSight 11.3.01 and do not use TrueSight Reporting.  The Users come from an LDAP group so aren't defined in...
    Tammy Ryan
    created by Tammy Ryan
  • Java patching on TSPS server

    Hi All,   We are using TrueSight Operations Management 11.3.02 As a part of VA, we need to patch the Oracle java on our TSPS server.   Can anyone let me know what impact java patching/upgrade will have on...
    Pawan N
    last modified by Pawan N
  • Upcoming Livestream: BMC Exchange New York

    10/24/19 8:00 AM
    Can't join us this year at the BMC Exchange in NYC? Make sure to follow our LinkedIn page, BMC Software, to be the first to know when we launch our live stream of the event on Thursday October 24th.   On...
    Seth Paskin
    last modified by Seth Paskin
    Upcoming Livestream: BMC Exchange New York
    Back
  • Upgrade Patrol agent 9.6 to 11.x version

    Hi Team,   We have installed Patrol agent 9.6 version for all Linux servers, So we want to to upgrade those Patrol agents to 11.x version.   So how can we installed 11.x Patrol agent? Please let me know th...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Trending in Support - Rules for Early and Accurate Problem Detection - Reasons for using Synthetic Metric Rules over SLAs

    One of the greatest challenges users face today is defining what is a problem versus what is normal behavior. Synthetic Metric Rules (SMRs) were introduced in TrueSight Synthetic 10.7. They are used to define how synt...
    Diane Porter
    last modified by Diane Porter
  • Join us for the ITDA Early Design Review Program!

    What is it about? We’re inviting you to participate in our early design validation program to get a sneak peek at what’s coming in the Helix Monitor release. You’ll have an opportunity to validate an...
    Deepa Bhat
    last modified by Deepa Bhat
  • Delete a blackout policy API

    I am trying to delete a blackout policy  through API call, using below document as reference. I do not see request in BMC document. Do anyone aware of the request that is needed for policy deletion. Do we need to...
    Deenadayalan Ramamoorthy
    last modified by Deenadayalan Ramamoorthy
  • how to check Integration Service version

    Hi Team,   We are using BPPM 9.6 version and all Integration servers are connected to this, We have almost 15 Integration servers for each client. How can i check that Integration service version details.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Appvisibility Manager 10.7 :differences between synthetic metric rules and global SLA threshold

    Hi   what is differences between synthetic metric rules and global SLA threshold? 1.as follow shows,if I disable synthetic SLA ,the threshold in global SLA in configuration--application will not work,right? a...
    Chao Liu
    last modified by Chao Liu
  • TSPS requesting the ability to view the configuration of a policy without having to click Edit

    score0
    New
    0 votes
    We would like to be able to see the configuration of a policy without having to click edit. Is there a way to do this? or a way to add a mouse-over pop up that will display the configuration of a policy?
    Betty Neumann
    last modified by Betty Neumann
  • Truesight Monitoring configuration

    Hi Team,   We have installed Trusesight 11.3 version. Previously we are using BPPM 9.6 version and Patrol agent 9.6, 10.0, 11.0 versions.   1)If i routing these servers, is it Patrol agent versions support...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Machine Learning for AIOps: Regression Part 1

    10/23/19 10:00 AM
    What     30 minute informational webinar When    Wednesday October 23rd, 10am CDT (US) Where   WebEx (see below) Who      Anyone interested in m...
    Seth Paskin
    last modified by Seth Paskin
    Machine Learning for AIOps: Regression Part 1
    Back
  • Truesight smart reporting 11.3.01 is disconnected from TSPS

    Hi Truesight smart reporting 11.3.01 is disconnected from TSPS,and then connected automatically soon.   in smart log ,we can see following error msg.
    Chao Liu
    last modified by Chao Liu
  • Automatically import files for enrichment

    I have a .csv file that i have generated out of Remedy each night in order to pull out asset management data such as location and server type.  I have to import this file on the lower cells in order to input this...
    Jason Hartness
    last modified by Jason Hartness
  • Copy individual slots value from TSPS Event console columns

    score35
    New
    7 votes
    In current versions of TSPS is not possible to copy a single field value directly from the column of the Event console.   The workarounds are: - Select the event and click Crtl-C (this will copy the slot values...
    Alvaro Paronuzzi
    last modified by Alvaro Paronuzzi
  • Managed Devices - Read only

    score10
    Not Planned
    2 votes
    Need a role to be able to view (read only) Managed / Devices in TSPS.   Reason: Separation of duties. I don't install any agents so those who do need to be able to view that they are reporting in.
    Anthony Valuikas
    last modified by Anthony Valuikas
  • Increase the max time in Global Threshold duration time from 180 minutes to 300.

    score25
    Below Review Threshold
    5 votes
    This request is for change to TrueSight Presentation Server 11.3.   User has some events they would prefer a much longer max duration time choice of up to 5 hours, 300 minutes.   This value cannot be chang...
    Morgan Burket
    last modified by Morgan Burket
  • Request to have an easy way to edit TSPS policies via command line or to push spreadsheet details to a policy

    score10
    Not Planned
    2 votes
    Some use case details:   Servers are nearly all critical after 5 minutes however the bulk of devices pinged are Major after either 15 or 10 minutes.  There are also workstations which are Minor after 10 min...
    Betty Neumann
    last modified by Betty Neumann
  • Adding New user to RSSO Group - User not available via search tab

    score70
    Below Review Threshold
    14 votes
    Situation Adding a user to a specific group in RSSO - While searching the user in the available user list, user is not is not visible. unless we scroll and refresh the entire user list. In a nutshell -during assignme...
    Anjan Triapthy
    last modified by Anjan Triapthy