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Hello All, My MRL rule won't convert host names as expected. # This rule will convert the hostname to UPPER CASE refine hostname_UPPERCASE: EVENT ($EV) where [ status: less_than CLOSED ] &... Hi, I'm having Error while installing TrueSight Reporting Engine when try to connect to sql DB. I made many attempts but to no avail. please help me, Thanks Hi Team, I want to enable below service monitoring on Linux Servers. How can i enable it? /opt/puppetlabs/puppet/bin/ruby /opt/puppetlabs/puppet/bin/puppet agent 1)We are using Patrol Agent And... Hi, my environment setup is the following: ProactiveNet: 9.6 (FP2) ITSM: 9.1 BSR: 3.5.01 According to BMC documentation, It is required to install BSR only on ProactiveNet side. Events gettin... Hi, I try to Access to Truesight Infrastructure management by chrome (and IE) but i faced the following issue: "An error occurred.Please contact your administrator or retry later 08/26/2019" ... Dear Reader, Thanks so much for your time. I want to know how can one change the username password which is by default admin admin of BMC-APM admin page, if you want to know which page I am referring t... Hi I would like to know if someone has an example to create a Remote monitoring policy (windows or Linux) using TS APIs). The only example I've found documented is related to Blackout policies. Thanks Hello Everyone, I gone through below KA and checked all settings like java class paths in active,system profile on silk performer and server are set properly. In TM ART Monitor Workbench getting ... One of our server got rebooted where Integration service was installed. When the server came up, integration service was in stopped state and when I tried to start it manually, it failed and gave an error mentioned be... Hi All, I would like to knows the process to know about the integration of Cisco Prime with BMC TrueSight Operations Management Regards, Mohammed In the absence of the support portal at the moment can anyone help me with this frustrating problem. Our old portal server was rebooted today and the web services are not coming back up correctly. The portal ... Hi everybody, Does someone know if the event slot 'mc_long_msg' is or can be published into TrueSight Smart Reporting? Regards, Patrick Hello everyone, In our environment we use EntryServer to access applications and Provide SAML Authentication. This is actually also reverse Proxy and hides all real application servers addresses. We ma... Hi PATROLER's We have a lot PA disconnected events which occur because of network hick ups (issues). But we still need the disconnected events for availability calculations and ticketing. So the question is, ... Hi I have successfully installed Patrol Agent V11.3.02 on a Linux server. The agent is running OK and collecting fine. However, despite all post install steps having been run successfully the PCO conso... Hi Team, We are using hostname rule to remove FQDN name in BPPM. But recently we are enable Remedy AR server monitoring on one of the our server, but Host name rule not working on that server, that server name... Hi Can anyone help me to know - "if TMTM can monitor z-OS MQ-QMGRS in agentless feature". ? Hi Team, One of our client unix server filesystem data collection is not working, BPPM Graph display as "No Data", how can we sort out this issue, But agent was not down still it is running. We have 7 TSIM servers plus a remote cell to import data and events into TSSR. There is an RE for each of the TSIMs and as well one for the remote cell. When maintenance is done on the TSSR DB server (MS SQL) the whol... Hi, I am new in TrueSight. I installed the following modules: RSSO, Presentation,infrastructure Managements, smart reporting on 3 VMs (windows OS). The modules installed as following: ...