• Can CI-level ticketing in BSR automatically relate multiple CIs to one ticket?

    Hi Experts,   A customer is asking to create an automated ticket from TSIM v11 to Remedy v9 through BSR (level 2 - CI level) after event correlation that aggregates all related events into one event thus one tic...
    Willa Ou
    last modified by Willa Ou
  • How can the data gap job of TrueSight Smart Reporting triggered manually?

    Hi all,   Does anyone know how to trigger the data gap job on the Report Engines of TrueSight  Smart Reporting manually? If we wailt until the next morning 1 o'clock we lose a day of data. So it would mak...
    Patrick Mischler
    last modified by Patrick Mischler
  • Session Time out time in TrueSight Smart Reporting

    Hi all,   Does anyone know how to increase the session time out for users in TrueSight Smart Reporting? The sessions terminate after a relative short time.   Regards, Patrick
    Patrick Mischler
    created by Patrick Mischler
  • ITDA: TSPS  - ITDA integration  : java.lang.NoClassDefFoundError: Could not initialize class com.bmc.sas.ngp.im.ImpactManager

    Dear Experts,   As per logs on /opt/bmc/TrueSight/ITDA/station/collection/logs . It is showing the below error . If I found resolution , I will try to apply the same , else  you may take it up  accord...
    Abhay Bhagat
    created by Abhay Bhagat
  • TrueSight Operations Management 11.3.02 Fix Pack is GA!

    BMC is pleased to announce that TrueSight Operations Management v11.3.02 Fix Pack has been released and is available on EPD.   Fix packs do not contain all of the files that are required for a complete product i...
    Thad White
    created by Thad White
  • Need Guidance for Truesight Operations Management BCP Exam

    Dear All,   I am planning to give Truesight operations management BCP certification exam. If anybody has completed BCP certification on truesight, please share your experience.     Thanks, Amol Borse
    Amol Ramesh Borse
    last modified by Amol Ramesh Borse
  • Unable to connect TEA Agent to App Visibility portal

    Hello Foks,   I am facing issue in connecting TEA Agent to App Visibility portal - 11.3.   Below is the Error I am seeing in TEA Agent logs. Any Idea how can i solve this..   03-21 05:16:31 INFO ...
    Lokesh Durairaj
    last modified by Lokesh Durairaj
  • Has anyone a Patrolagent 11.3.01 running on SuSe 12 SP4 ?

    Hi there   We have some issues with the Patrolagent 11.3.01 running on SuSe 12 SP4 ! After installing the Patrolagent from scratch and starting under a local user the Patrolagent is crashing after about 5 minut...
    Frank Reimann
    created by Frank Reimann
  • Shared Presentation server

    Is it possible to share TSOM and TSCO presentation server in the interest of server footprint?
    Oludare Ogunmadewa
    last modified by Oludare Ogunmadewa
  • How to know BPPM Sybase DB details

    Hi Team,   I want to know the BPPM Sybase details like username, password DB name and port. My previouse team installed BPPM servers, but i don't know the that Sybase DB credentials and default data. Please chec...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Query on monitoring event floods in TSOM and Entuity

    Dear All,   We have TSOM 10.7 along with Entuity integrated in our environment.   How to get notify whenever we receive bulk events or a flood of events? Is there a way to monitor the event counts from log...
    Yogeesh Kompa
    last modified by Yogeesh Kompa
  • How to migrate BPPM 9.6 from windows 2008 R2 to windows 2012 R2

    Need to know a path to migrate BPPM 9.6 from a windows 2008 R2 server to a windows 2012 R2 server.   Please advise.   Steve
    Steve Robinson
    last modified by Steve Robinson
  • Patrol Agent Uninstallation & then Re-installation Fail

    Hello Everyone,   I tried uninstalling a PatrolAgent from a linux vm, and I got the following errors:       I opened the uninstallation log for more info and found the following:   [PROD]r...
    Ali Khoshkar
    created by Ali Khoshkar
  • monitoring IBM Integration Bus, and Cast Iron using TMTM

    Hello reader,   Greetings!   I want to know what are the parameters of IBM Integration Bus and Cast Iron can be monitored using TMTM?, also is it possible using any KMs in Truesight Infrastructure Manageme...
    Ashish Kangaokar
    last modified by Ashish Kangaokar
  • Configuration of JVM monitoring for Presentation Server and Elastic Search : TS-Self-Monitoring-JVM.mo

    Dear Experts ,   I am trying to configure the default(out of the box)  TSPS Infrastructure policy: TS-Self-Monitoring-JVM.mo  to monitor the below points   Monitor locally or remotely the Tr...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • BMC TrueSight Operations Management Self-Monitoring...

    Looking for comprehensive documentation for BMC TrueSight self-monitoring.  Comprehensive self-monitoring an inherently complex topic...   There are a lot of moving parts in the BMC TrueSight architecture.&...
    Garland Smith
    last modified by Garland Smith
  • Entuity 17 TrueSight  Integration : Is it possible and compatible

    Dear Experts,   Is there any integration between  Entuity 17  and TrueSight  Presentation Server . Is it possible and compatible   Let me know if there is any documentation regarding the sa...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • How to configure VMware monitoring from existing configuration

    Hi Team,   My Previous team configured VMware monitoring through CMA policy, so we need to add another VMware servers to monitoring, so how can i replicate to configure from existing details. We don't have usern...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Monitoring Requirements Gathering

    Anyone have any templates user to document monitoring requirements including metrics, thresholds, applications, service models, event correlation ?
    Andrew MacIntosh
    last modified by Andrew MacIntosh
  • TSOM

    Can TSOM monitor the server files to the lowest granularity.   Can TSOM Monitor the Mount points and their Presence/absence or functionality