• TrueSight Self-Monitoring KM with SAML authentication

    Hi Community!   Does someone have experience with the TrueSight Self-Monitoring KM with SAML authentication configured in Remedy SSO?   Regards, Patrick
    Patrick Mischler
    created by Patrick Mischler
  • Error while installing Smart Reporting Module for TrueSight 11.3

    Hi All,   I am facing below error while installing TrueSight Smart reporting once I gave the DB details.   I am using Windows Authentication and DB Pr-requisites are already in place using Batch Script. ...
    Anuparn Padalia
    last modified by Anuparn Padalia
  • PATROL for Remedy AR Server 2.0: Is it possible to override the mid-tier URL?

    Hello!   We configured the PATROL for Remedy AR Server 2.0. Unfortunately, the mid-tier URL discovered by the KM is the URL used from the outside. The KM cannot connect through this URL. Is it possible to overri...
    Patrick Mischler
    last modified by Patrick Mischler
  • MSX strange display when trying to access PA web interface

    Hi there!     I get the following strange display when trying to access the PA we interface (Monitoring Studio X): Any ideas?   Regards, Patrick
    Patrick Mischler
    last modified by Patrick Mischler
  • Issue While Publishing Impact Model from CMDB to TrueSight

    Hello Everyone,   I have query regarding Impact Model Designer. For example, I have 100 CIs under a Model and instead of publishing 100 CIs, can i publish only selected10 CIs to TrueSight ? As of now I have cha...
    Abhay Kumar
    last modified by Abhay Kumar
  • Need to download the trail software

    Hi All,   Iam a new for this BMC Product... Can you please help me to get the trail software for BMC True sight management. I don't have the valid SAID or any other customer id..   Awaiting response from t...
    PRANAV R N
    last modified by PRANAV R N
  • BMC TRUESIGHT OPERATION MANAGEMENT

    Dear All,   I have completed following setup steps of Truesight: * Environment * RSSO * TSPS but now getting difficulty to next step (TSOM Core Component) Which setup I have to run first? Please guide the...
    S. Abu Owais Bin Nasar
    last modified by S. Abu Owais Bin Nasar
  • Maybe we can make an audio alarm when an alert comes into TSPS

    Hello Everyone,        I successfully made TSPS sound when receiving an alert in the following way.      Please refer to the video.      tsps sound ...
    Dai MengYu
    last modified by Dai MengYu
  • hostname information in events

    hi,   there are some events generated that contain a link (OOTB events form appvis for example), and i would like to know where the hostname for such links is coming from   i have all components added wi...
    Roland Pocek
    last modified by Roland Pocek
  • Dell Server Monitoring Requirement

    Hi All,   We have a requirement to monitor Dell components listed below. Is this feasible with any of existing KMs?   Dell E560 VxRail servers Dell E560F VxRail servers Dell IDPA 4400 backup appliance &#...
  • What configuration changes required to modify Indexer name post installation?

    Hi All,   Need help in understanding what all configuration changes required if we need to change the indexer host name to some alias name.   Plan is to use Alias name/Load balancer between indexer and IT...
    Neelam Nilje
    last modified by Neelam Nilje
  • Can we change the command in BMC performance manager template for SWAP utilization , as per customer "swap -l" command should be used instead of "swap -s" , as it's not giving the correct output,

    Can we change the command in BMC performance manager template for SWAP utilization , as per customer "swap -l" command should be used instead of "swap -s" , as it's not giving the correct output,
    Akshita Gupta
    last modified by Akshita Gupta
  • Problem with mcsvtodde & mposter

    Good morning,   I have a *.csv file with 4 columns and 5 rows; I would like to transform it in a *.baroc file.   Then I would like add the data contained in to the file to a NEW CLASS (DEVICE INFORMATION f...
    Francesco Gianturco
    last modified by Francesco Gianturco
  • MSX: No Host is using the XY Template

    Good morning Community!   I have question regarding the Monitoring Studio X KM. I have created a Template and afterwards have created policy where I have defined a host and assigned the template. I wanted to cr...
    Patrick Mischler
    last modified by Patrick Mischler
  • TSOM integrations with pager duty

    Dear Community members,   Has anyone seen/configured/completed  the integration of TSOM with pager duty or jira .   I could see the on the marketing page of TSOM I could see the name of these two pro...
    ABHAY BHAGAT
    last modified by ABHAY BHAGAT
  • Lost monitoring data collection

    Hi Everyone, In our we are using TSPS 11.3, TSIM 11.3 and Patrol Agent for Windows with KM to remote monitoring any solution (Linux, Windows, Oracle DB, AIX...). I observed that sometimes the Patrol Agent lost monito...
    Bien Dang
    last modified by Bien Dang
  • Attribute isVirtual in CMDB

    hi everyone,   i found today that i have problems with publish process in TSOM, giving me the error that the attribute isVirtual is now called isVirutal_old. therefore publish is not working and if fixing this b...
    Roland Pocek
    last modified by Roland Pocek
  • Turn off Infrastructure CI Incident creation

    Hello Community!   Every day several hundred to thousand Infrastructure CI Incidents are created. How can we turn this off?   Regards, Patrick
    Patrick Mischler
    last modified by Patrick Mischler
  • Real EUM: Apache HTTP server automated Java script injection

    Hi everyone,   Real end user monitoring, based on Java script injection requires initial enablement done in 1 of 3 ways: 1. F5 BigIP LB iRule generation 2. Web browser plug-in (Firefox and Chrome) 3. Manual ch...
    Nir Yavin
    last modified by Nir Yavin
  • BMC Truesight Presentation Server (TSPS) - Installation issue

    Hi all,   I'm in trouble, while installation of TSPS "Failed to connect to the Remedy SSO server" error occured. I'm entering same username and password of RSSO.   Port no: 5432 not accepting; get...
    S. Abu Owais Bin Nasar
    last modified by S. Abu Owais Bin Nasar