• Sentry Monitoring Studio X: Dynamic File Monitoring

    Hi Monitoring Studio Experts!   I have an interesting scenario. Text files are written to a directory. The content of the text files should be transformed into events. I thought, the Monitoring Studio KM should ...
    Patrick Mischler
    last modified by Patrick Mischler
  • Monitoring Applications in PAAS using TrueSight APM

    Hi Team,   How and what is the best approach in monitoring applications in PAAS?
    Karlo Nico Amatorio
    last modified by Karlo Nico Amatorio
  • Event closed by ?

    Hi All,   I am new to TrueSight products. I am looking for a data which will show in a field on Operation console who closed the Event? Is there a way to know this information in console?
    Sandeep Patwardhan
    last modified by Sandeep Patwardhan
  • PATROL Developer Console won't start

    Hi All,   I have installed the PATROL Developer Console on my client (laptop) today. However, it won't start: Anyone came across the same issue?   Regards, Patrick
    Patrick Mischler
    last modified by Patrick Mischler
  • Can we have our ISN cell in HA mode for a SNMP source to send us SNMP traps?

    Hi All,   Can we have our ISN cell in HA mode for a SNMP source to send us SNMP traps? If yes, any guidance on how to configure it.   Scenario :   We have multiple 2rd party tools sending traps to us...
    Gazal Sharda
    last modified by Gazal Sharda
  • BMC AVM  Proxy : Java script injection

    I am not able to access proxy`s java script URL ( i.e.  https://XXXXXXXXX:8305/static-resources/aeuem.min.js   ) from portal server and getting connection timeout in Firefox. Is it a normal behaviour? b...
    Amit Oberoi
    last modified by Amit Oberoi
  • Truesight - does anyone know how to stop dashboards being displayed in a users view?

    Truesight 11* - does anyone know how to stop all dashboards being displayed in a users view or point me at the right doc?   Thanks in advance, Regards DB
    Deepak Karwal
    created by Deepak Karwal
  • Sentry Software Monitoring Studio X deployment returns error: senpreload.sh

    Hello Community!   I have some troubles deploying the Sentry Software Monitoring Studio KM. In the Monitoring Devices view, I see that the deployment has an error:   Mon Jan 13 09:08:41 2020 Installation/up...
    Patrick Mischler
    last modified by Patrick Mischler
  • Smart reporting issue

    Hi,   When try to open smart reporting from TSPS console, the following message will appear:  "An error has occurred.Please contact your System Administrator"   Thanks
    Saddam Banihani
    last modified by Saddam Banihani
  • IP Address used by Patrol Agent on system with multiple IP Addresses

    Hi,   After installation, Patrol agent registers itself to BPPM with Hostname and IP Address.   On what basis Patrol Agent picks up the IP Address, in case if the host has multiple IP Addresses??   R...
    Ankur Wadhokar
    last modified by Ankur Wadhokar
  • Could I create many users at the same time in Remedy SSO for Truesight?

    Is it possible to create with a template, or something like that, many users in Remedy SSO?   Thanks a lot.
    Ingrid Ussa
    last modified by Ingrid Ussa
  • Looking for Rabit MQ KM

    We are looking for rabit MQ monitoring KM which is not available. as this is required it in our env we request to have this KM in feature.   Regards Naveed
    shah Iqubal
    last modified by shah Iqubal
  • Package Data collection Issue- On Solaris non global zone server

    We are facing data collection issue and patrol agent( version 11.3) is not getting started on Solaris non global zone servers while on-boarding them into TSPS.
    Mohammad Rababah
    created by Mohammad Rababah
  • Sentry Monitoring Studio: Failing to create templates

    Hi Community!   I am failing to create templates with Monitoring Studio 10.1.00:   Bad Reqzuest: Failed to interpret the request body.   Any clues why this is happening?   The request payload is...
    Patrick Mischler
    last modified by Patrick Mischler
  • in truesight 10.7 the mc_host_address in event some device shows IPv6 address

    Hi   in truesight 10.7 the mc_host_address in event some device shows IPv6 address,how to change it to ipv4?   we have set "BindToAddress" variable in patrol config to IPv4 address,but still shown IP...
    Chao Liu
    last modified by Chao Liu
  • TSPS : In Device Section for a patrol agent IPV6 - Ip address is displaced . How to correct it ?

    Dear Team ,   In TSPS : In Device Section for a patrol agent IPV6 - Ip address is displaced . How to correct it ?     For the same server , we have IPV4 IP address coming in Query Patrol agent resul...
    ABHAY BHAGAT
    last modified by ABHAY BHAGAT
  • Patrol event handle in BPPM 9.6

    Greetings,       Need to know where to find help and/or documentation on how to handle patrol events, mostly when there is a state change.      When a patrol warning th...
    Steve Robinson
    created by Steve Robinson
  • Timeout error when Launch Data Analytics

    Hi, I’m using online Trial version of BMC TrueSight Operation Management tool, while trying to perform root cause analysis , need to click Launch Data Analytics , which in turn results in pop up message " (T...
    Muhammad Faisal Syed
    last modified by Muhammad Faisal Syed
  • Monitoring specific amount of files with a specific timestamp

    Hi all!   I have an interesting monitoring requirement. The goal is to monitor files certain directories. The requirement is as follows:   The directories must contain a specific amount of files The files...
    Patrick Mischler
    last modified by Patrick Mischler
  • Bmc truesight operations manager integration with BMC ITSM Incident Management

    Hi guys, new on bmc truesight operations manager and wanted to know does integration in between BMC Truesight and ITSM Incident Management has any OOTB ability to stop errors(say invalid location errors) flowing from ...
    Ravi Keshri
    last modified by Ravi Keshri