• List of IDs that have logged in to TSOM

    I need a report of all IDs that have logged in to the TSPS URL for the past XX days.  We're using TrueSight 11.3.01 and do not use TrueSight Reporting.  The Users come from an LDAP group so aren't defined in...
    Tammy Ryan
    created by Tammy Ryan
  • Java patching on TSPS server

    Hi All,   We are using TrueSight Operations Management 11.3.02 As a part of VA, we need to patch the Oracle java on our TSPS server.   Can anyone let me know what impact java patching/upgrade will have on...
    Pawan N
    last modified by Pawan N
  • Upgrade Patrol agent 9.6 to 11.x version

    Hi Team,   We have installed Patrol agent 9.6 version for all Linux servers, So we want to to upgrade those Patrol agents to 11.x version.   So how can we installed 11.x Patrol agent? Please let me know th...
    last modified by VENKATESWARA RAO KALI
  • Delete a blackout policy API

    I am trying to delete a blackout policy  through API call, using below document as reference. I do not see request in BMC document. Do anyone aware of the request that is needed for policy deletion. Do we need to...
    Deenadayalan Ramamoorthy
    last modified by Deenadayalan Ramamoorthy
  • how to check Integration Service version

    Hi Team,   We are using BPPM 9.6 version and all Integration servers are connected to this, We have almost 15 Integration servers for each client. How can i check that Integration service version details.
    last modified by VENKATESWARA RAO KALI
  • Appvisibility Manager 10.7 :differences between synthetic metric rules and global SLA threshold

    Hi   what is differences between synthetic metric rules and global SLA threshold? 1.as follow shows,if I disable synthetic SLA ,the threshold in global SLA in configuration--application will not work,right? a...
    Chao Liu
    last modified by Chao Liu
  • Truesight Monitoring configuration

    Hi Team,   We have installed Trusesight 11.3 version. Previously we are using BPPM 9.6 version and Patrol agent 9.6, 10.0, 11.0 versions.   1)If i routing these servers, is it Patrol agent versions support...
    last modified by VENKATESWARA RAO KALI
  • Truesight smart reporting 11.3.01 is disconnected from TSPS

    Hi Truesight smart reporting 11.3.01 is disconnected from TSPS,and then connected automatically soon.   in smart log ,we can see following error msg.
    Chao Liu
    last modified by Chao Liu
  • Automatically import files for enrichment

    I have a .csv file that i have generated out of Remedy each night in order to pull out asset management data such as location and server type.  I have to import this file on the lower cells in order to input this...
    Jason Hartness
    last modified by Jason Hartness
  • Could TS App Visibility send metrics to TS Smart Reporting?

    I'm searching information if TS App Visibility send metrics to TS Smart Reporting?   Reagards
    Luis Navia
    last modified by Luis Navia
  • TSPS Installation- Unable to Login

    Hi Team, After installing the TSPS on the same box as the SSO, I am unable to login in with the default username and password (admin admin*****). I was able to login right after the installation and connect to the T...
    Eddie Trieu
    last modified by Eddie Trieu
  • TrueSight 11.3.01 - Unable to push the MS SQL package on Patrol Agent

    Hi Experts,   We are facing an issue while pushing a deployable package to a Patrol Agent on Windows Server 2008. We have added Basic Health Monitoring to the same server but we are not able to perform the same...
    Sumit Hulgunde
    last modified by Sumit Hulgunde
  • MRL refine rules applied to the past events

    How  can I aply the existing MRL refine rules to the past events (received at the time when such MRL refine rules did not exist). The events were triggered by mails coming from an external portal. Thank you!
    Sergiu Friptuleac
    last modified by Sergiu Friptuleac
  • Monitoring OpenShift with TrueSight

    Hello,   we use TrueSight 11.3.02.   We are starting to use OpenShift as our container-Platform.   How do other companies monitor their OpenShift-Environment? Do you use the Patrol for Kubernetes- a...
    Ferry Groot
    last modified by Ferry Groot
  • error 21 Client timed out mid-request ?

    in EUEM, can we increase the default timeout for error 21 from 30 second to 60 or more?
    loutfi samadi
    created by loutfi samadi
  • TSSR stored events compared to IDG

    Some of you might considering migrating from the Impact Database Gateway to TrueSight Smart Reporting for event reporting.   If you do so, you have to be aware that the events are stored a bit different in TSSR...
    Patrick Mischler
    last modified by Patrick Mischler
  • server.xml (Access is denied) on TSPS

    Hello   It seems that since the update from TSPS TS11.0 to TS11.3.02 the server.xml file has lost permissions. TSPS is running on Windows.   I can see following error in tssh.log ERROR 06/05 13:38:13.384 ...
    Reto Streit
    last modified by Reto Streit
  • Monitoring windows servers on different domain

    Hi,   I want to monitor Windows servers on different domain. how i can that?   Thanks Saddam Bani Hani
    Saddam Banihani
    last modified by Saddam Banihani
  • Monitoring Cisco server with SNMP only

    Hi Team,   We have a scenario where we only have access to servers with SNMP is there any approach to use only SNMP to monitor system metrics like CPU, Memory and Disk.   We cannot use remote or agent-base...
    Shanmukha Kamesh Gunturi
    last modified by Shanmukha Kamesh Gunturi
  • Integration of TrueSight with SLACK

    Dear Experts ,   Did anyone integrated TrueSight Operations Manager with Slack . Where work happens | Slack   Let me know the feedback   Regards Abhay
    Abhay Bhagat
    last modified by Abhay Bhagat