• TrueSight Presentation Server Access through ReverseProxy

    Hello everyone,     In our environment we use EntryServer to access applications and Provide SAML Authentication. This is actually also reverse Proxy and hides all real application servers addresses. We ma...
    Marek Ceizel
    last modified by Marek Ceizel
  • Host name Rule not working

    Hi Team,   We are using hostname rule to remove FQDN name in BPPM. But recently we are enable Remedy AR server monitoring on one of the our server, but Host name rule not working on that server, that server name...
  • Filesystem data collection not working

    Hi Team,   One of our client unix server filesystem data collection is not working, BPPM Graph display as "No Data", how can we sort out this issue, But agent was not down still it is running.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • How to stop Event rule alerts for specified alert

    Hi Team,   My previous team configured some server alerts email notification configured from EventRule, so i want to stop one particular alert from that event rule, how can i stop that alert?
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Truesight Smart Reporting Installation tips required

    Hi Community,   I am installing TrueSight Smart Reporting and there are some confusions.   **Please note my area of doubts in the below paragraph has '?' question mark, please help me answering them  ...
    Ashish Kangaokar
    last modified by Ashish Kangaokar
  • Integration Service not starting after unplanned reboot of the server

    One of our server got rebooted where Integration service was installed. When the server came up, integration service was in stopped state and when I tried to start it manually, it failed and gave an error mentioned be...
    RAHUL KUSHWAHA
    last modified by RAHUL KUSHWAHA
  • Patrol Agent Uninstall issue

    Hello everyone,   There seems to be some uninstall bugs with the Patrol agent uninstaller. Running the uninstall script is supposed to return a web server address for uninstall, when you go to the address it sho...
    Ali Khoshkar
    last modified by Ali Khoshkar
  • How to start Patrol agent service if it is down.

    Hi Team,   How can i schedule to start Patrol agent service if it is down. Is there any automation process to start patrol agent service. One of our production servers continuously down the patrol agent, daily w...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • TSPS 11.3.02 and mc_euid that contains "/"

    Hello, I'm evaluating 11.3.02 of TSPS and encountered a problem. For some events, I can not get "event details" that shows Summary/internals/object/source etc. To show event details, TSPS issue an API: GET /tsws/10...
    Baron Guillaume
    last modified by Baron Guillaume
  • we receive OS alerts if the ping is not reachable? how can it possible.

    Hi Team,   I have a doubt, as per our configuration one of our customer servers are not reachable from collector server, so we have a ping alert. But still Patrol agent running and send us OS related information...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Patrol Agent Uninstallation & then Re-installation Fail

    Hello Everyone,   I tried uninstalling a PatrolAgent from a linux vm, and I got the following errors:       I opened the uninstallation log for more info and found the following:   [PROD]r...
    Ali Khoshkar
    last modified by Ali Khoshkar
  • Mc_host_class information is not populated for server threshold events

    Hi,   We have configured server threshold and agent threshold in CMA policy. Whenever alert is triggered from Patrol Agent (PATROL_EV) the mc_host_class info is published . But when server threshold event ALARM ...
    Deepak Kamath
    last modified by Deepak Kamath
  • HELP ME I accidentaly deleted the default views on the TrueSight Smart Reporting.Is there a way to recreate it?

    HELP ME I accidentaly deleted the default views on the TrueSight Smart Reporting.Is there a way to recreate it?
    Bernardo Castro
    last modified by Bernardo Castro
  • WEB URL KM

    score20
    Below Review Threshold
    4 votes
    need to add the capability to the Web URL KM to allow for providing SSO token or SSO Authentication credentials to monitor those web sites that are front ended by a corporate SSO Server.   This capability needs ...
    Dony Sheppard
    last modified by Dony Sheppard
  • Real Time Reporting or Dashboard from TSPS

    score25
    Below Review Threshold
    5 votes
    Need the ability to produce ad-hoc reports for multiple metrics across multiple servers in real time from the TSPS Console.  This would be similar to performing a multi-metric request in TSPS for a group of monit...
    Dony Sheppard
    last modified by Dony Sheppard
  • YouTube Video Outdated

    Hello BMC Family,   I am trying to setup LDAP authentication, however I am having some difficulties getting credentials to work even though the LDAP test is successful. I tried reading the documentation and watc...
    Ali Khoshkar
    last modified by Ali Khoshkar
  • Info(BrowserEngine: 83 - Browser engine terminated)

    We are using Truesight 11.3.02 version & agents also same version.. For browser_based(ajax) scripts we are using process based agents. However, we are getting the execution error Info(BrowserEngine: 83 - Browser ...
    Swarna M
    last modified by Swarna M
  • How to disable signature threshold for Oracle tablespace on requested server

    Hi Team,   I need help for disable signature threshold for Oracle tablespace for requested server, customer don't want the below alert.   "ETSM Undo Tablespaces Container Free space available, 27705.961 MB...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Real End User Experience Monitoring  appliance version

    Hi All,   We have requirement for REUEM ( Real End User Experience Monitoring ) in centos OS software Editon , As there is no windows version available for this ,so any chance  that there is an appliance ve...
    Nilesh Wange
    last modified by Nilesh Wange
  • FS inclusion in CMA policy

    TrueSight Operations MgmtAbhay Bhagat Sachin Aru Namita Maslekar Amrit Tandon Sameer PataskarVenugopal HR C Girish Girish Dear Gurus,   I have challenge in getting TSOM 10.7 FP3 CMA policy ready for application...
    Deepak Kamath
    last modified by Deepak Kamath