• Upgrade Patrol agent 9.6 to 11.x version

    Hi Team,   We have installed Patrol agent 9.6 version for all Linux servers, So we want to to upgrade those Patrol agents to 11.x version.   So how can we installed 11.x Patrol agent? Please let me know th...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • how to check Integration Service version

    Hi Team,   We are using BPPM 9.6 version and all Integration servers are connected to this, We have almost 15 Integration servers for each client. How can i check that Integration service version details.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Truesight Monitoring configuration

    Hi Team,   We have installed Trusesight 11.3 version. Previously we are using BPPM 9.6 version and Patrol agent 9.6, 10.0, 11.0 versions.   1)If i routing these servers, is it Patrol agent versions support...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Capability to track TSOM/CMA Policy Name/ID from BAROC of ALARM/Event

    score30
    Below Review Threshold
    6 votes
    Sometime its difficult to track Policy behind ALARM by rate. Can we have some functionality that would help us to backtrack Policy name associated with ALARM/event. May be some slot in ALARM event with PolicyID or Pol...
    Mahesh Darekar
    last modified by Mahesh Darekar
  • The New Health Check tool | TrueSight Operations Management

    10/9/19 10:00 AM
    This webinar was held originally on October 9th, 2019. The recording can be found here. The presentation is also available at that link. A full calendar of previous and future sessions can be found here. Webinar det...
    Seth Paskin
    last modified by Seth Paskin
    The New Health Check tool | TrueSight Operations Management
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  • Recording: The new health check tool | TrueSight Operations Management

      This is the recording of the The New Health Check tool | TrueSight Operations Management event held on 10/09/19. Thanks to Nilesh Deshpande for presenting and Michael Ashall and Steve Mundy for Q&A support...
    Seth Paskin
    last modified by Seth Paskin
  • TrueSight Best Practices Webinar Calendar

    2H Calendar year 2019 This is the second half 2019 calendar for the TrueSight Best Practices Webinar series. [If you are looking for past webinars, scroll down] Webinars take place every other Wednesday at 10am Centra...
    Seth Paskin
    last modified by Seth Paskin
  • Put helpful information in the "i" icons

    score5
    Not Planned
    1 vote
    Hello Everyone,   I've noticed in many places across the GUI wherever there is a "i" icon, the information displayed is not very helpful if there is anything even displayed at all. It would be helpful if the inf...
    Ali Khoshkar
    last modified by Ali Khoshkar
  • TrueSight 11.3.01 - Unable to push the MS SQL package on Patrol Agent

    Hi Experts,   We are facing an issue while pushing a deployable package to a Patrol Agent on Windows Server 2008. We have added Basic Health Monitoring to the same server but we are not able to perform the same...
    Sumit Hulgunde
    last modified by Sumit Hulgunde
  • Allow data to exported as XML so it can imported to another TSPS or TSOM instance

    score125
    Below Review Threshold
    25 votes
    I have created some dashboards in my development TSOM instance. I would like to export them so I can import them into my test instance and eventually production instances.   I raised a support ticket, but appare...
    Martin Caren
    last modified by Martin Caren
  • error 21 Client timed out mid-request ?

    in EUEM, can we increase the default timeout for error 21 from 30 second to 60 or more?
    loutfi samadi
    created by loutfi samadi
  • Filtering out events in Version: 11.0.00.311396812

    Hello everyone,   Other than the newly added noise reduction feature in 11.3 does anyone know how to filter out certain events from the presentation server?   For example, if I get a "MountStatus" alarm fo...
    Ali Khoshkar
    last modified by Ali Khoshkar
  • Migration to Truesight from BPPM9.6

    Hi Team,   We need to Migrate our environment from BPPM 9.6 to Truesight.   Please let me know the procedure/details to how can we start, how can we backup existing data, what are the pre-requisites to mig...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Event Relations: [ibrsd_error_association, 'IBRSD_SRC_IBRSD.pyfhyb.724494']

    Please explain the below Line, I saw this line BPPM operator console, related to one alert.   Event Relations: [ibrsd_error_association, 'IBRSD_SRC_IBRSD.pyfhyb.724494']
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Event Log file and Event details in BPPM

    Hi Team,   I want to check the Event details file and Event Log file location for BPPM 9.6. where can i find this event log file location in BPPM 9.6 server.
  • BMC integration into prometheus

    all, we are using grafana time series graphing tool, i want to be able to use this with BMC data, however there are no standard plugins from BMC for this, can you please advise when you are going to allow this? lots o...
    Jamil Hussain
    last modified by Jamil Hussain
  • Event information location in BPPM server?

    Hi Team,   I am troubleshooting for IBRSD configuration with Remedy AR server. I want to know about Event information file in BPPM server. Please let me know the location asap.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • How can i know which alert is not created Incident

    Hi Team,   How can i know which alert is not created Incident, I want to Verify in BPPM Operator console? Is there any option to check failed alerts Incidents.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Service Outage duration

    Hi all in one of our customer with TS 11.0 and BSR 3.11, outage records in front of service UNAVAILABLE not closing as expected. We supposed that the outage record should close when the service went from UNAIVALABLE...
    Maurizio Bollino
    last modified by Maurizio Bollino
  • Please suggest which version of monitoring studio KM version will support postgres 12Beta Version

    score0
    Below Review Threshold
    0 votes
    Please suggest which version of monitoring studio KM version will support postgres 12Beta Version
    Deepa Pattabiraman
    last modified by Deepa Pattabiraman