• Create user account on BPPM 9.6

    Hi Team,   I want to create user accounts on BPPM 9.6. But i need some information before create they user accounts.   1)They are support BPPM like they want View all customer servers and change the instan...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Text selection should be enable in the TSPS Event Dashboard

    score20
    Below Review Threshold
    4 votes
    Hi Team,   The customer has raised a concern saying - Text selection should be enable in TSPS Event Dashboard same as TSIM Event Collector.   For example : Over a TSIM - Event Collector, There is one field...
    Riddhi Lathigara
    last modified by Riddhi Lathigara
  • To create Policy for Thresholds update

    Hi Team,   I have some servers under one Group in our BPPM, I want to create policy to tweak the thresholds for Memory utilization as like below.   Minor >= 95% Major >= 99%   So how can i cre...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • email url of itda

    hi   i have truesight and itda version 11.3.1. all the events are configured to send to itda. i wanted to know if there is a option to get url for itda to that event, so i can attached it to an email. in true...
    oded cohen
    last modified by oded cohen
  • difference between Agent Thresholds configuration and Servers Thresholds configuration in CMA

    Hi Team,   What is the difference between Agent Thresholds configuration and Servers Thresholds configuration in CMA policy?
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • TrueSight Best Practices Webinar Calendar

    2H Calendar year 2019 This is the second half 2019 calendar for the TrueSight Best Practices Webinar series. [If you are looking for past webinars, scroll down] Webinars take place every other Wednesday at 10am Centra...
    Seth Paskin
    last modified by Seth Paskin
  • How to Create an MRL rule to put a delay of 5 minutes.

    How can I create an MRL rule to put a delay of 5 minutes for CPU utilization alerts from BPPM? ITSM tool I'm using is BMC Remedy.
    Gourav Mukherjee
    last modified by Gourav Mukherjee
  • How to create exclusion in MRL for Dynamic enrichment policy?

    Hi all, I've created a dynamic enrichment policy for 500 devices. I want all the events coming from those devices to be routed to a separate queue. How to I create an exclusion in an existing mrl for that? I need hel...
    Gourav Mukherjee
    last modified by Gourav Mukherjee
  • TrueSight REST-API Client V2.3.00 available ...

    (T)rueSight (R)est (API) (C)lient V2.3.00    TRAPIC is the first easy to use command line Rest-API client for BMC TrueSight Operations Manager. The tool provides a lot of different functions and connects...
    Timo Schmidt
    last modified by Timo Schmidt
  • Can we monitor salesforce using AVM agents ??

    Hi All, Does any one of you  have monitored Salesforce using BMC Truesight AVM agents .   If yes , please share your experience.   Thanks Avneesh Jain
    Avneesh Jain
    last modified by Avneesh Jain
  • Hope to Publish Subscribe REST approach to receive remote cell events or remote tsim cell events

    score5
    New
    1 vote
    Hi,   Firstly you can observe my idea.   We want to use the Publish-Subscribe REST approach to receive remote cell events,but it is not supported in the document.we hope TSOM can publish Subscribe REST app...
    tengjiao zhang
    last modified by tengjiao zhang
  • Best practices to receive alarms from AWS Cloud Watch

    Hi   I need to know if there are experiences integrating AWS Cloud Watch alarms into TSOM. I know that AWS Cloud Watch can send mails based on alarms but I need to know if there are other options.   Thanks
    Pablo Ramirez
    last modified by Pablo Ramirez
  • Using ITDA for Application Transaction Monitoring

    11/20/19 10:00 AM
    This webinar was held originally on November 20th, 2019. The recording and presentation can be found here. A full calendar of previous and future sessions can be found here. Webinar details Graham Brown will demonstr...
    Seth Paskin
    last modified by Seth Paskin
    Using ITDA for Application Transaction Monitoring
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  • Kubernetes log analytics with Truesight ITDA

    Logs are crucial to help you understand what is happening inside your Kubernetes cluster.   Even though most applications have native logging mechanism out of the box, in the distributed and containerized enviro...
    Shripal Chopda
    last modified by Shripal Chopda
  • To enable Service monitoring in Linux server

    Hi Team,   I want to enable below service monitoring on Linux Servers. How can i enable it?   /opt/puppetlabs/puppet/bin/ruby /opt/puppetlabs/puppet/bin/puppet agent   1)We are using Patrol Agent And...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Top Viewed Knowledge Articles for Patrol

      Article # Title 000131510 The psx_server.xpc process is causing excessive memory consumption 000080156 WebLogic KM - How to configure with TLS 1.1 and TLS 1.2 Protocol 000096027 Regular Expressions (REGEX): Ge...
    Puneet Kapoor
    last modified by Puneet Kapoor
  • Top Viewed Knowledge Articles for TrueSight Operations Managment (Core)

    Below are the Top 25 knowledge articles as recommended by the Customer Support team for TrueSight Operations Managment (Core) as of November 15th 2019.   The items on the list will be most viewed/important/trend...
    Steve Mundy
    last modified by Steve Mundy
  • route to queues

    Hi all, I have around 2000 servers in truesight and want to route all incidents of a 100 servers in a separate queue. Can anyone please tell me how this can be done? Thanks.
    Gourav Mukherjee
    last modified by Gourav Mukherjee
  • Allow data to exported as XML so it can imported to another TSPS or TSOM instance

    score130
    Below Review Threshold
    26 votes
    I have created some dashboards in my development TSOM instance. I would like to export them so I can import them into my test instance and eventually production instances.   I raised a support ticket, but appare...
    Martin Caren
    last modified by Martin Caren
  • How to control the granularity of rest API peformance data?

    I've been trying to use the  TruSight Presentation server   REST API to get some performance data  for a particular device and monitor.   Specifically the perfdata  API   Retrievi...
    Andrew Nevill
    last modified by Andrew Nevill