• Upgrade Patrol agent 9.6 to 11.x version

    Hi Team,   We have installed Patrol agent 9.6 version for all Linux servers, So we want to to upgrade those Patrol agents to 11.x version.   So how can we installed 11.x Patrol agent? Please let me know th...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • how to check Integration Service version

    Hi Team,   We are using BPPM 9.6 version and all Integration servers are connected to this, We have almost 15 Integration servers for each client. How can i check that Integration service version details.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Migration to Truesight from BPPM9.6

    Hi Team,   We need to Migrate our environment from BPPM 9.6 to Truesight.   Please let me know the procedure/details to how can we start, how can we backup existing data, what are the pre-requisites to mig...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Event Relations: [ibrsd_error_association, 'IBRSD_SRC_IBRSD.pyfhyb.724494']

    Please explain the below Line, I saw this line BPPM operator console, related to one alert.   Event Relations: [ibrsd_error_association, 'IBRSD_SRC_IBRSD.pyfhyb.724494']
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Event Log file and Event details in BPPM

    Hi Team,   I want to check the Event details file and Event Log file location for BPPM 9.6. where can i find this event log file location in BPPM 9.6 server.
  • How can i know which alert is not created Incident

    Hi Team,   How can i know which alert is not created Incident, I want to Verify in BPPM Operator console? Is there any option to check failed alerts Incidents.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Please suggest which version of monitoring studio KM version will support postgres 12Beta Version

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    Please suggest which version of monitoring studio KM version will support postgres 12Beta Version
    Deepa Pattabiraman
    last modified by Deepa Pattabiraman
  • What will happen to EUEMSE After Flash Player End Of Life

    Dears,   I have a question related to EUEMSE "BMC End User Experience Monitoring Software Edition".  All Dashboard for EUEMSE is based on Flash player.   We need to know what will happen to EUEMSe a...
    Mohamed Eraky
    last modified by Mohamed Eraky
  • HELP ME I accidentaly deleted the default views on the TrueSight Smart Reporting.Is there a way to recreate it?

    HELP ME I accidentaly deleted the default views on the TrueSight Smart Reporting.Is there a way to recreate it?
    Bernardo Castro
    last modified by Bernardo Castro
  • TrueOps mobile app

    Hello Everyone,   Does anyone know if there are any plans to continue updating the TrueOps mobile apps for iOS and Android? Last update was early 2017.   Just want to know if this is still on the roadmap o...
    Ali Khoshkar
    last modified by Ali Khoshkar
  • Real End User Experience Monitoring  appliance version

    Hi All,   We have requirement for REUEM ( Real End User Experience Monitoring ) in centos OS software Editon , As there is no windows version available for this ,so any chance  that there is an appliance ve...
    Nilesh Wange
    last modified by Nilesh Wange
  • TrueSight Operations Management 11.3.02 Fix Pack is GA!

    BMC is pleased to announce that TrueSight Operations Management v11.3.02 Fix Pack has been released and is available on EPD.   Fix packs do not contain all of the files that are required for a complete product i...
    Thad White
    last modified by Thad White
  • TSOM Events forwarding on third party tool with REST APIor TSOM attribute mapped with third party tool attribute

    Hi Experts,   We need to forward TSOM events on third party tool , as  we have checked TSOM events is created and received on IM via postman with the help of TSOM URL. and also send events on third party to...
    Nilesh Wange
    last modified by Nilesh Wange
  • Is Patrol agent required Java?

    Hi Team,   Is need Patrol agent required Java on the Patrol default directories? If Yes, How can we update the Java older version in the Patrol3 folder for the linux servers.
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Page file Utilization in windows server

    Hi Team,   We are using BPPM 9.6 Version and Patrol agent 11.0. As per our configuration the below alert was generated.   Summary: Page file Utilization is at 96.15% on XXXXX.     ...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • RSSO Edit integration with Presentation Server

    Hi All ,     We have installed the Presentation server in Production environment but  we need to change RSSO hostname on PS .Can you suggest me is it possible to change the Hostname of RSSO after inst...
    Nilesh Wange
    last modified by Nilesh Wange
  • BrowserClick(BrowserEngine: 29 - UI element not found )  in TEA

    Hi Team,   We are receiving following error message, when a prerecorded script try to simulate the URL availablity.     BrowserClick(BrowserEngine: 29 - UI element not found )     Referred be...
    Prasad Veerangan
    last modified by Prasad Veerangan
  • WUM KM vs INET KM

    We are currently using WUM(web URL KM) to monitor the URLs.This KM is installed on Windows 2008. We are upgrading the OS from 2008 to 2016.But WUM km  is not supporting the win 2016 OS.We are thinking to migrate ...
    venkata ramesh ijjigani
    last modified by venkata ramesh ijjigani
  • Remedy RSSO installer and TrueSight Presentation server login issue

    Hi All,   We have installed Remedy Installer (RSSO) it is successfully login with their credential (Admin / RSSO#Admin#) , but after Truesight Presentation server successful installation  we are not able t...
    Nilesh Wange
    last modified by Nilesh Wange
  • TrueSight REST-API Client V2.5.00 available ... Taking the next level!

    (T)rueSight (R)est (API) (C)lient V2.5.00    TRAPIC is the first easy to use command line Rest-API client for BMC TrueSight Operations Manager. The tool provides a lot of different functions and connects...
    Timo Schmidt
    last modified by Timo Schmidt