• Where can I find IA_email_script in BMC ProactiveNet?

    Hi all,   Your help please, where can I find IA_email_script?   I need to send notification each 10 minutes, and I found an knowledge article that mentions a IA_email_script, where can I find this script? ...
    Natalia Cuesta
    last modified by Natalia Cuesta
  • We install the GJS KM (PATROL for Apache Tomcat and Generic Java Server 3.1.00) to monitor TSIM JVM metrics. What metrics or attributes are important to be monitored using km?

    We install the GJS KM (PATROL for Apache Tomcat and Generic Java Server 3.1.00) to monitor TSIM JVM metrics. What metrics or attributes are important to be monitored using km?     We are monitoring TSIM's...
    Lucas Nascimento
    created by Lucas Nascimento
  • Get the report from BPPM console as current Global thresholds and Instance thresholds list as per custmization

    Hi Team,   How can i generate the report from BPPM as get the Global thresholds and Instance thresholds list per each customer or get Global and Instance in one report or separate report or selected instance thr...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • SMC components event correlation

    Hello members!   Just a quick question: does anyone have a best practice to correlate service state change event of a Business Service with the events that are impacting on it? We need this information to have a...
    Riccardo Merli
    last modified by Riccardo Merli
  • ITDA KM : Error while connecting to ITDA collection station

    Dear Experts ,   I am getting the below error  and agent (ITDA KM )is not getting connected to ITDA   oracle@abhay-testdb2:/opt/bmc/Patrol3/bww/udc/logs$ more collection.log Nov 01, 2018 09:52:00 A...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • Performance Monitor

    Hi, I want to know which option using BMC Truesight Operations Management we can get the process that is consuming more CPU or Memory without to login into the server (Windows or Linux).
    Diana Gutierrez
    last modified by Diana Gutierrez
  • Need to get the report for Absolute Instance thresholds details for all servers

    Hi Team,   We have requirement for get the all servers Absolute Instance thresholds for one customer. Is it possible to get the report from BPPM.   Actually we are using Absolute Global thresholds and Abso...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Unlock more Value From your BMC Suite with Entuity Network Analytics for TrueSight Operations Management

    BMC TrueSight Operations Management users can now get more out of their network data.  Entuity Network Analytics seamlessly integrates with TrueSight, to provide your IT team with the complete tools they need for...
    Hannah Speer
    last modified by Hannah Speer
  • Is there any report to see how many types we are monitoring in truesight?

    Hi   Is there any report to see how many types we are monitoring in truesight?   for example,   how many weblogic we are monitoring ,what  version the KM and weblogic servers are ?and what mac...
    Chao Liu
    last modified by Chao Liu
  • TSAM : PATROL Agent Management Tools from the Command Line Using the REST APIs

    Hello   PATROL Agent Management Tools from the Command Line Using the REST APIs in the TrueSight Web Service. ideal to replace PatrolCli, and can integrate into any orchestration tool (ansible, HPOO, Airflow) &...
    merouane agar
    last modified by merouane agar
  • TSPS 113: Events are not getting sync on Presentation server

    Dear Experts,   Have you observed an issue where the events are not getting synced  on TSPS version 11.3.01   I recently started facing the issue that events of the TSPS and TSIM are not getting syn...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • What is Patrol components, data collection types

    Hi Team,   I have a few questions to know about the concept and remove confusion. And i want to know about BPPM Patrol History.   1)How to works BPPM and history   2)What is Patrol components and his...
    VENKATESWARA RAO KALI
    last modified by VENKATESWARA RAO KALI
  • Ability to report what monitors/thresholds per server

    We are getting numerous requests to be able to quickly show what monitoring instances are attached to specific servers and their thresholds, etc..  Maybe there is an easier solution I'm overlooking.  I am go...
    Steve Cousins
    last modified by Steve Cousins
  • Updating  the Date/Time Format  to US format for the TSPS Globally . Is it possible ?

    Dear Experts,   I want to configure the TSPS Date/Time Format to US Format for all users .   I updated it for admin user  from user preferences   Date/Time Format     MM/DD/YYYY HH...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • How to create a rule to send periodic notifications in BMC ProactiveNet 9.6.02?

    Hi all,   Is it possible to configure BMC ProactiveNet so that when an event arrives, notifications are sent every 10 minutes until the event ends?   Best regards,   NC
    Natalia Cuesta
    last modified by Natalia Cuesta
  • TrueSight Operations Management Curated Resources by Topic

    Congratulations! You've found our curated list for education, help and support resources related to TrueSight Operations Mgmt topics. We'll be doing this for other products; this is the first to validate the concept. ...
    Seth Paskin
    last modified by Seth Paskin
  • gartner report for IT Infrastructure Monitoring Tools expired

    Hi    I tried to access Gartner: Evaluating IT infrastructure monitoring tools with BMC - BMC Software   but it shows the page is expired.   is there any other place to read the report?  ...
    Chao Liu
    last modified by Chao Liu
  • TrueSight11 : Incoming event information could not be parsed for CI Incident Info

    TrueSight11 Incoming event information could not be parsed for CI Incident Info   Dear Experts,   There is event coming on presentation server with message "Incoming event information could not be parsed f...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • How to make a cpu utilization report with report builder in entuity 15.5

    Hi Experts,   Please suggest me how to make a cpu utilization report with report builder in entuity 15.5.
    Deepak kapoor
    created by Deepak kapoor
  • What's New in TrueSight Operations 11.3.01 July 6 2018.pptx

    Attached is an updated, easy to understand presentation describing new features and capabilities in TrueSight Operations Manager v11.3.01.  It highlights the advantages of TSOM v11.3.01 and shows the customer ben...
    Roger Hellman
    last modified by Roger Hellman