• BMC TrueSight Alerts : Integration with Automatic calling/voice/reading system

    Dear Experts,   Did any one get a chance to integrate with any automated voice system ,   Requirement :  The momemt an alert comes  requirement is to call a particular team or a person and read t...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • True Sight OM - Building a POC for a test enviroment

    Hi All, I'm new to using TrueSight OM.  I'm building up a Poc version of truesight running on a VmWare on my localhost.   I have installed   -Remedy SSO 1802  running on host1 (centos7) -Presen...
    Angelantonio alfonso
    last modified by Angelantonio alfonso
  • Real End User Experience Monitoring  appliance version

    Hi All,   We have requirement for REUEM ( Real End User Experience Monitoring ) in centos OS software Editon , As there is no windows version available for this ,so any chance  that there is an appliance ve...
    Nilesh Wange
    created by Nilesh Wange
  • For Any Having Trouble Installing And Configuring Patrol Agents On Linux Hosts...

    UPDATE: In TSOM 11.3.02 and up, the Patrol agent will be installed as a service on Linux by default. So these instructions apply only to TSOM 11.3.01 and prior versions.   Hey all,   My team and I are far ...
    Chase Colvin
    last modified by Chase Colvin
  • Presentation Server 113 Vs RemedySSO 18.02 authentication issue

    Hi, I have performed an installation of Remedy SSO in the standalone mode on a VMWare centos for a poc. I have set rsso.localdomain (cookie domain). Then on my host Windows 10, i have installed Presntation server 11...
    Angelantonio alfonso
    last modified by Angelantonio alfonso
  • Patrol VSM 4.0 Deployment

    Hi All   I am trying to look at monitoring a brand new VMware environment that is being built to take over from our existing production environment. We have historically used a different virtualization tool so w...
    Stuart Reid
    last modified by Stuart Reid
  • How to start adding managed devices in TrueSight Presentation Server

    Hello Everyone,   I have installed TrueSight Operations Management and have moved on to begin configuration on all components. Unfortunately I can't seem to get Patrol agent talking back to my Presentation serve...
    Ali Khoshkar
    last modified by Ali Khoshkar
  • Kubernetes log analytics with Truesight ITDA

    Logs are crucial to help you understand what is happening inside your Kubernetes cluster.   Even though most applications have native logging mechanism out of the box, in the distributed and containerized enviro...
    Shripal Chopda
    last modified by Shripal Chopda
  • TMART to TS-Synthetic Amigo

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Borland Silk Performer Synthetic Transaction Monitoring ...
    Knowledge Admin
    last modified by Knowledge Admin
  • ITDA: TSPS  - ITDA integration  : java.lang.NoClassDefFoundError: Could not initialize class com.bmc.sas.ngp.im.ImpactManager

    Dear Experts,   As per logs on /opt/bmc/TrueSight/ITDA/station/collection/logs . It is showing the below error . If I found resolution , I will try to apply the same , else  you may take it up  accord...
    Abhay Bhagat
    created by Abhay Bhagat
  • TrueSight Content Pack for Kubernetes

    BMC Software announces the release of TrueSight IT Data Analytics Content Pack for Kubernetes. This content pack can be used to analyse log data in Kubernetes environment.   Data can be sourced to TrueSight IT D...
    Shripal Chopda
    last modified by Shripal Chopda
  • TrueSight Operations Management 11.3.02 Fix Pack is GA!

    BMC is pleased to announce that TrueSight Operations Management v11.3.02 Fix Pack has been released and is available on EPD.   Fix packs do not contain all of the files that are required for a complete product i...
    Thad White
    created by Thad White
  • Need Guidance for Truesight Operations Management BCP Exam

    Dear All,   I am planning to give Truesight operations management BCP certification exam. If anybody has completed BCP certification on truesight, please share your experience.     Thanks, Amol Borse
    Amol Ramesh Borse
    last modified by Amol Ramesh Borse
  • Unable to connect TEA Agent to App Visibility portal

    Hello Foks,   I am facing issue in connecting TEA Agent to App Visibility portal - 11.3.   Below is the Error I am seeing in TEA Agent logs. Any Idea how can i solve this..   03-21 05:16:31 INFO ...
    Lokesh Durairaj
    last modified by Lokesh Durairaj
  • Has anyone a Patrolagent 11.3.01 running on SuSe 12 SP4 ?

    Hi there   We have some issues with the Patrolagent 11.3.01 running on SuSe 12 SP4 ! After installing the Patrolagent from scratch and starting under a local user the Patrolagent is crashing after about 5 minut...
    Frank Reimann
    created by Frank Reimann
  • Shared Presentation server

    Is it possible to share TSOM and TSCO presentation server in the interest of server footprint?
    Oludare Ogunmadewa
    last modified by Oludare Ogunmadewa
  • How to migrate BPPM 9.6 from windows 2008 R2 to windows 2012 R2

    Need to know a path to migrate BPPM 9.6 from a windows 2008 R2 server to a windows 2012 R2 server.   Please advise.   Steve
    Steve Robinson
    last modified by Steve Robinson
  • Patrol Agent Uninstallation & then Re-installation Fail

    Hello Everyone,   I tried uninstalling a PatrolAgent from a linux vm, and I got the following errors:       I opened the uninstallation log for more info and found the following:   [PROD]r...
    Ali Khoshkar
    created by Ali Khoshkar
  • monitoring IBM Integration Bus, and Cast Iron using TMTM

    Hello reader,   Greetings!   I want to know what are the parameters of IBM Integration Bus and Cast Iron can be monitored using TMTM?, also is it possible using any KMs in Truesight Infrastructure Manageme...
    Ashish Kangaokar
    last modified by Ashish Kangaokar
  • Configuration of JVM monitoring for Presentation Server and Elastic Search : TS-Self-Monitoring-JVM.mo

    Dear Experts ,   I am trying to configure the default(out of the box)  TSPS Infrastructure policy: TS-Self-Monitoring-JVM.mo  to monitor the below points   Monitor locally or remotely the Tr...
    Abhay Bhagat
    last modified by Abhay Bhagat