Are you searching Google and BMC Communities for a solution, but could not find one?
Are you searching the BMC Support Knowledge Base and getting too many results for products you are not using?
Are you spending time having to unselect/select various products in the list?
Would you like to search the BMC Support Knowledge Base and only see results for just the TrueSight App Visibility Manager, BMC Real End User Experience Monitoring (Virtual and Software), Synthetic, PATROL for Application Management, or TMART products?
If the answer to any of the above is YES then you need to use a pre-filtered URL to just search for that particular product. Also these pre-filtered URLs will contain additional KAs/solutions that are not available on Google and BMC Communities. See the following steps to use these pre-filtered URLs to find solution to the problem or question:
Step 1) In a web browser, log into the BMC Support Central web site (Support Central - BMC Software)
Note: You must log into the BMC Support Central web site prior to using the pre-filtered URLs.
Step 2) Select one of the desired pre-filtered URLs in the table below and enter it into the same web browser in Step 1
|BMC Products||Pre-filtered URLS|
TrueSight App Visibility Manager Server
BMC Application Diagnostics
TrueSight App Visibility Agent
BMC TrueSight App Visibility Agent
BMC Application Management Suite
BMC Real End User Experience Monitoring and Analytics
BMC Real End User Experience Monitoring
BMC Real End User Experience Monitoring - Virtual Edition
|BMC Real End User Experience Monitoring - Software Edition||https://goo.gl/y13CX6|
|Borland Silk Performer Synthetic Transaction Monitoring||https://goo.gl/h1yh6a|
|Borland Silk Test for TrueSight Synthetic Monitor||https://goo.gl/tPzLjN|
PATROL for Application Management
BMC PATROL for Application Management
Step 3) Enter the desired text into the search field to find KAs/solutions