All of you must be aware of BMC Customer Support's Knowledge Base. If you ever have entered a search on the BMC Support Central's home page, you have used it.
However, when looking for a solution to a product problem, entering an unspecific search term will return a whole lot of results. Most of these results would be referring to products which would not be relevant to you. Unfortunately, it is quite easy to be unspecific which is due to the huge amount of articles we keep in stock for all of the BMC products.
In order to narrow down the search results to the product family you are actually interested in, you would start to selectively add and/or remove Product Name filters until the better part of the search results finally becomes relevant.
In order to avoid this, you can access the BMC Support Search using a special URL that already contains the product filters. For your convenience we have created some pre-filtered URL's for the PATROL-OS Product families.
If you do not find a product in the below list or find very few articles for your product, it would be good to look into the URL for Performance Manager for Servers as quite a few of the old articles have been created with this LP/DR.
The below list consists the URLs followed by the LP/DR covered in each URL.
Pre-filtered for Performance Manager Console (BMC Performance Manager Console, PATROL Central Console, BMC PATROL Central Console, Console Server, RT Server)
Pre-filtered for Performance Manager for Virtual Servers (BMC Performance Manager for Virtual Servers, PATROL for Citrix XenApp and XenDesktop, BMC Performance Manager for Citrix Presentation Server, PATROL for VMware vSphere, BMC PATROL for VMware vSphere)
Pre-filtered for Performance Manager Express for Servers (BMC Performance Manager Express for Servers, BMC Performance Manager Express)
Pre-filtered for Performance Manager for OpenVMS
Pre-filtered for Performance Manager for Microsoft Exchange Servers (BMC Performance Manager for Microsoft Exchange Servers, PATROL for Microsoft Exchange Servers)
Pre-filtered for PATROL Agent (PATROL Agent, BMC PATROL Agent)
Pre-filtered for PATROL for Lightweight Protocols
Pre-filtered for PATROL for Microsoft Windows (PATROL for Microsoft Windows, PATROL Agent for Windows NT, BMC PATROL for Microsoft Windows, PATROL Agent/KM for Windows NT, PATROL for Microsoft Windows Servers)
Pre-filtered for PATROL for Unix and Linux (PATROL for Unix and Linux, BMC PATROL for Unix and Linux, PATROL Agent for Unix)
Pre-filtered for PATROL for Linux
Pre-filtered for PATROL for Log Management (PATROL for Log Management, LogManage Knowledge Module for PATROL)
Pre-filtered for Performance Manager for Lotus Domino
Pre-filtered for PATROL Installation Utility
Pre-filtered for PATROL for iSeries (PATROL for iSeries, BMC Performance Manager for iSeries)
Pre-filtered for PATROL for Hadoop (BMC PATROL for Hadoop, PATROL for Hadoop)
Pre-filtered for PATROL for Amazon Web Services
Pre-filtered for PATROL for Converged Infrastructure
Pre-filtered for PATROL for Scripting
Pre-filtered for PATROL for Entuity
Pre-filtered for PATROL Knowledge Module for Event Management
Before these links can be used, please make sure you are already logged on to BMC Support Central with the web browser in which the links will launch.
Hope this list of URL's helps you enjoy and rediscover the BMC Support Search