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TrueSight Operations Mgmt

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PATROL for Docker discovers and monitors Docker environments.

 

It's electrifying!

Watch the following video to learn how to configure the Docker KM to monitor a Docker host running in TLS mode.

 

Want to learn more?

Please comment to let us know what else you would like to know about using TrueSight Infrastructure Mgmt and our AIOps platform.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

Other videos about Docker

Go ahead, monitor your Docker containers in TrueSight App Visibility Manager

Young fella, if you’re looking to monitor a Docker swarm, I’ll accommodate ya.

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TrueSight Operations 11 is part of a comprehensive AIOps platform that leverages machine learning and analytics to find and fix issues before they become costly problems.

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Tall buildings are not a problem!

Watch the following video to learn how the enhanced features of TrueSight 11 elevate IT operations for transforming digital enterprises.

 

Want to learn more?

Please comment to let us know what else you would like to know about using TrueSight 11 and our AIOps platform.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

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Configuring IT Data Analytics to alert you about critical data patterns in log files is a simple two-step process.

BluesBros.jpg

 

Hit it!

 

Watch the following video for a short demonstration.

Want to learn more?

Please comment to let us know what else you would like to know about using TrueSight IT Data Analytics to collect, search, analyze, and visualize semi-structured or structured machine data.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

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See how to import your own custom synthetic transaction script and add it to a monitored application in TrueSight Operations Management.

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You can create your own scripts in Silk Performer.

These are a few of my favorite things.

Want to learn more?

Please comment to let us know what else you would like to know about monitoring synthetic transactions.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

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Hello friends of TrueSight!

 

The time has come again! It’s my favorite time of year. Pumpkin spice lattes are back (ok let’s be real pumpkin spice EVERYTHING is back), Texas is finally not a million degrees, and we are rolling out a major release this week – which as a Solutions Marketing Manager is why I get up every morning. But today is different, because this launch is something special. We are aligning the entire TrueSight portfolio in support of AIOps. Read this blog to learn more about the holistic TrueSight 11 launch.

 

If you’ve been with BMC Performance and Analytics solutions for any length of time you know there are many ducks to get in a row. But here we are; aligned and focused with a direction and vision that we’re executing on in TrueSight Operations 11. The way we are executing on our innovation priorities in this release fall into three categories:

 

  1. Experience for the digital enterprise
  2. Multi-cloud cost transparency and performance visibility
  3. Analytics and machine learning built for IT operations

 

For each of these priorities we’ve delivered new capabilities in TrueSight Operations 11. We’ll go through each of these below – but if you’d rather watch the What’s New in TrueSight Operations video by my partner in crime Sr. Technical Marketing Consultant, Patrick Campbell click here.

 

 

Innovation Priority

TrueSight v11

Value Add

Benefit

Analytics

Enhanced anomaly view: Provides historical context to outlier and rare anomalies collected by Log Analytics

  • Uncover anomalous behavior faster to speed RCA
  • Understand pattern deviation within log data and change and incident data
  • Baseline historical behavior of log data for context when anomalies arise

Business Agility
 

Team Productivity

Cloud

Expanded AWS monitoring: Provides new and improved monitoring of the AWS environment. Newly monitored and updated services include AWS Linux, Amazon S3, AWS Storage Gateway, Amazon IoT, Amazon CloudFront, Amazon Route 53, Amazon EMR, Amazon CloudWatch, Amazon OpsWorks in addition to 11 other services we’ve monitored in earlier releases.

  • CloudWatch Log & Custom Metric monitoring closes any gaps
  • Import custom metrics from CloudWatch as native values
  • Inclusion of AWS IoT and Analytics for monitoring support modern stack deployments

Business Agility

Team Productivity

Experience

Dynamic cross launch: Allows IT Operations to cross-launch to other URLs from events using information contained within the event

  • Puts the right resources directly in the event
  • Align to the way business service owner model applications
  • Makes TrueSight smarter – not just a system of record

Team Productivity


Enhanced service view: Allows users to choose the types of CIs that want to visualize in TrueSight instead of only having a view of Business Service CI types

  • Consume and display data with more flexibility
  • Cuts reliance on tribal knowledge
  • Increase the number and type of business service brought into TrueSight

Service Performance

Team Productivity

Detailed event annotation: Attaches additional information collected by TrueSight to events that are generated

  • Rich event details go beyond standard collection
  • Accelerate MTTR with additional context for investigation
  • Enrich Remedy incidents with more complete data

Team Productivity


Detailed text parameters: Exposes non-time-series data that is being collected in the TrueSight Console

  • Bring non-time series data for consideration in RCA
  • Gain additional analytic insight with TrueSight Intelligence integration
  • Enrich Remedy incidents with more complete data

Team Productivity

Secure authentication: Provides additional security with SAML and 2-factor authentication

  • Consistent sign on experience across BMC products
  • More secure single sign with 2FA
  • More user friendly user experience with SAML

Data Security

Confidentiality policies: Provides the ability to “hide” certain details of an application trace that could show confidential information

  • Protect end users' identity
  • Capture more transactions for better visibility into user experience
  • Flexibility to mask just call details – instead of the entire call

Service Performance

Data Security

Secure email to event: Allows events to be generated based on email messages from secure e-mail servers

  • Comply with security policies
  • Manage events generated from third-party tools and other monitoring solutions
  • Maintain and end to end view of your IT environment

Business Agility

Data Security

 

Other notable improvements in this release are: Filterable Data Ingestion from TrueSight Operations to TrueSight Intelligence, Self-Health Monitoring and Secure Login Controls.

 

You can see that this release is very heavily weighted in the experience category. We are so lucky to have this interactive customer community. Every item in the experience category came from you. You are an integral part of our product evolution story and we want to say thank you! Keep your ideas for how to make TrueSight better coming.

 

Engage us here on the Community, call us or email us with any questions you have about this release. And if you are joining us in New York today at the BMC Exchange, I hope to see you here!

 

Kristin Baskett
Solutions Marketing Manager

TrueSight Operations

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Challenges Faced:

The most common challenges that all DBA's faces in their day-to-day operations include maintaining performance, application tuning, performance diagnostics, change management, continuous monitoring, and troubleshooting.

Solution:

BMC provides the monitoring solution for Oracle Databases, which gives an enterprise view of database health like availability, tablespace, other key metrics, RAC monitoring, ASM monitoring, and Data guard monitoring which automate performance analysis to quickly identify and fix problem servers and resource areas.

With Oracle KM you can maximize database performance and availability.

BMC introduces a specific course to gain expertise on

  • Oracle KM workflow
  • Prerequisites to configure Oracle KM
  • Debugging Oracle KM log files
  • Troubleshooting failed configurations
  • Monitoring the Oracle database from the TrueSight console.

Applicable Versions:

TrueSight Operation Management 10.x, Oracle Database Monitoring KM 9.7.xx

 

View Abstract and Register:

TrueSight Operations Management 10.x: Advanced Training for Oracle KM (WBT) - BMC Software

 

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The newly-released TrueSight KM monitors the performance and availability of your TrueSight Operations Management environment.

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Watch the following video to see how to install, configure, and start monitoring TrueSight.

Want to learn more?

Please comment to let us know what else you would like to know about monitoring your TrueSight environment.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

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All of you must be aware of BMC Customer Support's Knowledge Base. If you ever have entered a search on the BMC Support Central's home page, you have used it.

 

However, when looking for a solution to a product problem, entering an unspecific search term will return a whole lot of results. Most of these results would be referring to products which would not be relevant to you. Unfortunately, it is quite easy to be unspecific which is due to the huge amount of articles we keep in stock for all of the BMC products.

 

In order to narrow down the search results to the product family you are actually interested in, you would start to selectively add and/or remove Product Name filters until the better part of the search results finally becomes relevant.

 

In order to avoid this, you can access the BMC Support Search using a special URL that already contains the product filters. For your convenience we have created some pre-filtered URL's for the PATROL-OS Product families.

 

If you do not find a product in the below list or find very few articles for your product, it would be good to look into the URL for Performance Manager for Servers as quite a few of the old articles have been created with this LP/DR.

 

The below list consists the URLs followed by the LP/DR covered in each URL.

 

Pre-filtered for Performance Manager Console (BMC Performance Manager Console, PATROL Central Console, BMC PATROL Central Console, Console Server, RT Server)

 

Pre-filtered for Performance Manager for Virtual Servers (BMC Performance Manager for Virtual Servers, PATROL for Citrix XenApp and XenDesktop, BMC Performance Manager for Citrix Presentation Server, PATROL for VMware vSphere, BMC PATROL for VMware vSphere)

 

Pre-filtered for Performance Manager Express for Servers (BMC Performance Manager Express for Servers, BMC Performance Manager Express)

 

Pre-filtered for Performance Manager for OpenVMS

 

Pre-filtered for Performance Manager for Microsoft Exchange Servers (BMC Performance Manager for Microsoft Exchange Servers, PATROL for Microsoft Exchange Servers)

 

Pre-filtered for PATROL Agent (PATROL Agent, BMC PATROL Agent)

 

Pre-filtered for PATROL for Lightweight Protocols

 

Pre-filtered for PATROL for Microsoft Windows (PATROL for Microsoft Windows, PATROL Agent for Windows NT, BMC PATROL for Microsoft Windows, PATROL Agent/KM for Windows NT, PATROL for Microsoft Windows Servers)

 

Pre-filtered for PATROL for Unix and Linux (PATROL for Unix and Linux, BMC PATROL for Unix and Linux, PATROL Agent for Unix)

 

Pre-filtered for PATROL for Linux

 

Pre-filtered for PATROL for Log Management (PATROL for Log Management, LogManage Knowledge Module for PATROL)

 

Pre-filtered for Performance Manager for Lotus Domino

 

Pre-filtered for PATROL Installation Utility

 

Pre-filtered for PATROL for iSeries (PATROL for iSeries, BMC Performance Manager for iSeries)

 

Pre-filtered for PATROL for Hadoop (BMC PATROL for Hadoop, PATROL for Hadoop)

 

Pre-filtered for PATROL for Amazon Web Services

 

Pre-filtered for PATROL for Converged Infrastructure

 

Pre-filtered for PATROL for Scripting

 

Pre-filtered for PATROL for Entuity

 

Pre-filtered for PATROL Knowledge Module for Event Management

 

Before these links can be used, please make sure you are already logged on to BMC Support Central with the web browser in which the links will launch.

 

Hope this list of URL's helps you enjoy and rediscover the BMC Support Search

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TrueSight IT Data Analytics provides many OOTB data patterns to facilitate data collection.

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However, if your data does not conform to these patterns, you can use the data pattern wizard to create a new one.

It's a wiz of a Wiz!

 

Want to learn more?

Please comment to let us know what else you would like to know about using TrueSight IT Data Analytics to collect, search, analyze, and visualize semi-structured or structured machine data.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

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Static groups help you efficiently organize and retrieve devices and monitored endpoints.

MemeGodfather.jpgThe following video demonstrates how to create simple static groups on the TrueSight console.

Don't refuse them.

 

Want to learn more?

Please comment to let us know what else you would like to know about creating static and rule-based groups in TrueSight Operations Management.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

Melody Locke

Show me the anomalies!

Posted by Melody Locke Employee Sep 14, 2017
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Jerry.jpg

The following video demonstrates how you can use TrueSight IT Data Analytics to find rare and out-of-range anomalies in your data.

 

 

Want to learn more?

Please comment to let us know what else you would like to know about identifying problems in semi-structured data in TrueSight Operations Management.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

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Digital Experience Monitoring Elevates IT Operations

August 24, 2017 BY Patrick Campbell

Digital experience monitoring is rapidly becoming more relevant to most modern enterprises. They must provide multi-faceted digital experiences that consumers demand in order to keep their business. For example, we now have compute power in the palm of our hands with apps like Venmo, PayPal, and Akimbo, as well as with apps from most mainstream … [Read more...]

 

IT Alerts: From Operational Trenches to AIOps

August 16, 2017 BY Patrick Campbell

Most enterprises are undergoing rapid digital transformation to keep up with their competition by embracing innovation with new ways to deliver value at greater speeds and lower cost. For example, retail stores and banks are losing their brick and mortar for online digital experiences that delight customers with convenience and services that are … [Read more...]

 

Integrating Service Tickets to Elevate IT Operations

August 10, 2017 BY Patrick Campbell

When reporting a problem or requesting a service from IT, we make calls, send emails—or in most modern enterprises—go directly to a web portal to create a service ticket. Service tickets can also be auto-generated when something goes down such as an ATM machine, toll scanner, or some other Internet of Things (IoT) device. Property fields and … [Read more...]

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Assisted Self-Paced Learning = Learning for All... Anywhere, Anytime !!!

 

"hello BMC, i am very much interested in learning about the exciting functionalities of TrueSight Operations Management 10.5. But I can't take out 10 days from my schedule".

 

"hey, I registered for a class, but it got cancelled !!".

 

"sorry folks, I don't have the budget to include the travel and hotel plans for your training.."

 

"I wish I could get some exposure to the actual product setup..."

 

Sounds familiar? The best form of learning cannot happen when the student needs to travel across the globe, or needs to spend weeks of dedicated time to attend a classroom session. It is also annoying when the class for which you registered and planned nicely gets cancelled.

 

All we want to say is... "We heard You folks.. !!!"

 

So here they are - two brand new assisted-self paced offerings for TrueSight Operations Management 10.x. Now you don't need to travel all the way, or sit in one class and complete all the lab exercises in one go. Register for learning, and complete it at your pace, anytime within the specified period. Not only that, for every day, you also get a half-an hour interaction with the instructor.

 

For more details access the BMC TrueSight Operations Management 10.x Learning Path.

 

To know more about the ASP modality, access the ASP Infographic and Assisted Self-Paced Program Guide.

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Synthetic.jpg

It's conceivable!

 

The following video demonstrates how simple it is to create and use a custom table to see the source of synthetic events more clearly.

 

Want to learn more?

Please comment to let us know what else you would like to know about monitoring synthetic transactions in TrueSight Operations Management.

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

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Use TrueSight Intelligence to analyze infrastructure management metric data from TrueSight Operations Management.

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The data runs through it.

 

The following video demonstrates how to configure the integration of the two products.Use machine learning and analytics in TrueSight Intelligence to uncover anomalies in performance data.

 

 

 

Want to learn more?

Want to watch more?

You can find more how-to videos on YouTube in the TrueSight Operations Management | How-To Videos playlist.

 

Please comment to let us know what else you would like to know about analyzing metric data in TrueSight Intelligence.

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