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BPPM 9.5 is here!

We have been anxiously waiting for its release and we have confirmed that it is now available for download from our EPD site. Under licensed products search for BMC ProactiveNet Performance Management Suite and then select BMC Server Monitoring 9.5.00. You will find BMC ProactiveNet 9.5.00 and you can download the components needed for the installation/upgrade.


BMC Software has released version 9.5.00 of the BMC ProactiveNet Performance Management Suite. This space describes the components you have licensed and how you can access and download those components.

This release includes updates to the following component products:
•BMC Application Diagnostics 2.5.00
•BMC PATROL for Amazon Web Services 1.2.00
•BMC PATROL for Citrix XenServer 3.1.00
•BMC PATROL for Converged Infrastructure 1.2.00
•BMC PATROL for DB2 9.0.10
•BMC PATROL for Jboss 3.0.00
•BMC PATROL for Log Management 2.7.10
•BMC PATROL for Microsoft Exchange Servers 6.0.00
•BMC PATROL for Microsoft SQL Server 9.5.00
•BMC PATROL for Microsoft Windows 4.7.00
•BMC PATROL for Oracle WebLogic 3.0.00
•BMC PATROL for Real End User Experience Management 2.5.00
•BMC PATROL for Tomcat AS 3.0.00
•BMC PATROL for Unix and Linux 9.12.00
•BMC PATROL for VMware vSphere 4.0.00
•BMC ProactiveNet 9.5.00
•BMC Real End User Experience Monitoring and Analytics 2.5.00


Features and enhancements available in this release are detailed here:

Here’s an overview of what you can see in BPPM 9.5:


Integration with the BMC PATROL Agent
•Reduction of footprint
•Reliable collection of data
•Self health monitoring
•Event integration
•Event with monitor association
•Reduction in the number of processes that were running


Configuring multiple BMC ProactiveNet Servers to connect to the same Oracle database - The procedure to install multiple BMC ProactiveNet Servers and connect them to use the same Oracle database is the same as that documented at Installing the BMC ProactiveNet Server on Microsoft Windows with Oracle as database or Installing BMC ProactiveNet on Linux or Solaris with Oracle as database depending on your operating system.


BMC ProactiveNet Central Monitoring Administration enhancements - BMC ProactiveNet Central Monitoring Administration is enhanced to perform the following tasks:
•Configuring Monitoring policies
•Configuring Staging policies
•Configuring Blackout policies
•Adding Integration Services to BMC ProactiveNet Server
•Creating Integration Service clusters
•Enabling Global thresholds
The new Central Monitoring Administration features in version 9.5 do not work with the 9.0 versions of the Integration Service and the BMC PATROL Agent. For information about the compatibility between BMC ProactiveNet and the BMC PATROL Agent, see BMC ProactiveNet and BMC PATROL Agent compatibility

BMC ProactiveNet Operations Console is enhanced to perform the following tasks:
•Plotting graph based on the data fetched from the BMC PATROL Agent directly
•Real-time status of agents and monitors
•Executing agent actions on a monitor
•Viewing annotation details from a graph
•Executing tasks on BMC PATROL Agents
•Setting the default console, page, or views when you log on to the console
•Resizing the Details notebook supports the Graph, Heat Map, Tile, and Canvas views.
•Changing the default Home Console
•Setting bookmarks as your homepage
•A new permission, View Console drop down options, enables or disables the Global Console and Local Server drop-down box, available on Central Server.  By default, all roles can view the Global Console and Local Server drop-down box. To change this behavior, edit the desired role from the Administration Console.  This permission works only in a Central-server environment and not in a single-server environment.


Localization Support:
Setting your display language, date and time format, and time zone preferences
In the BMC ProactiveNet Operations Console, you can set the display language, date and time format, and time zone based on which the date and time are displayed in the Operations Console and Central Monitoring Administration, if applicable.


New REST-based BMC ProactiveNet web services
You can use these web services to register or unregister the BMC ProactiveNet Child Servers with BMC ProactiveNet Central Monitoring Administration, list the available monitor solutions, versions, or monitor types, and create, delete, or update a policy.  For information about Central Monitoring Administration, see BMC ProactiveNet Central Monitoring Administration architecture


BPPM 9.5 Webinar

You spoke and we listened! BMC ProactiveNet Performance Management (BPPM) 9.5 delivers the most requested features asked for by customers. Join the webinar to hear about new capabilities that further establish BMC BPPM as the leading cross-domain performance monitoring and availability solution for the enterprise. This includes:

  • Built-in self-monitoring
  • Real time data streaming and guaranteed event and data delivery
  • Centralized automated administration and management of Patrol agents


Plus, learn how the largest US financial institution leveraged the new features of BPPM 9.5 to reduce IT costs while increasing user confidence in IT. The webinar will be hosted on Thursday, February 6, 2014 from 11:00am - 12:00 pm CST. Register here.


Introducing AMIGO!!!

The BPPM Assisting MIGration Operations (AMIGO) program is designed to upgrade quickly, easily and safely.

Are you postponing an upgrade to the latest version of BMC ProactiveNet Performance Manager because of time, learning curve concerns or risk issues? Worry no more. The BPPM Assisting MIGration Operations (AMIGO) program is designed specifically to help you upgrade quickly, easily and safely.


AMIGO program includes:

» A “Question and Answer” session before you upgrade
» A review of your upgrade plan with Customer Support
» An upgrade checklist
» Helpful tips and tricks for upgrade success from previous customer upgrades
» A follow-up session with Customer Support to let them know how it went. This will help BMC to enhance the process.

To get started review the checklist items found here:
Then open a BMC Support issue containing your environment information (product, version, OS, etc.) and the planned date of the installation, if known. We will contact you promptly, and work with you to ensure a successful and timely outcome.

Spread the word AMIGO is here to help!





Popular Knowledge Articles:

KA380442 - The BPPM self monitoring KM (MTM KM) will not discover and monitor after installation.

KA345591 - dbsrv.exe process crashed with an assertion failure  

KA349830 - Error dialog "Close failed for 1 event(s) with Internal ID(s): EventID" when attempting to close ProactiveNet events using ProactiveNet Operations Console

KA359107 - Is it possible to migrate BPPM from the embedded Sybase database to an Oracle database? 

KA349786 -jserver (java_jsrv.exe) process continuously running 100% CPU since restarting BPPM server processes and no sign of it slowing down.





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