Communities HR Case Banner.png


We are excited to announce a new product release for our HR Case Management solution. If you’re not already familiar, HR Case Management is a new, dedicated service management application designed specifically for the needs of Human Resources service centers. It’s powered by the Remedy platform, so you can leverage your Remedy development and operations expertise to deliver value to your company in a new domain area.


The 4.6 release provides some great new functionality for automating HR self-service, reporting and data privacy



    • Remedy Smart Reporting is now available for HR Case Management and includes many out-of-the-box reports for HR professionals


    • MyHR – incorporates several enhancements to deliver an intuitive self-service app for HR Case Management, with the same delightful mobile-and web-based user experience as MyIT.


    • Data security and visibility model enhancements to HR Case Management, the Remedy platform and MyHR to support HR privacy, risk and compliance requirements.


    • Now supporting on premise deployments alongside OnDemand.



These new additions to HR Case Management were part of a larger release including many updates to the Remedy suite, which you can find out more about here


Please feel free to reach out to me if you have any thoughts or ideas you’d like to share or you can contact your sales representative for pricing and other details.


Thanks and regards