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- New product release for our HR Case Management solution
- Adding a solution, type solution. Missing Questions tool bar
- Importing 'Foundation' Data into HR Case Management
- Basic Documentation on HR Case Management
- Articles should be available internally, to be attached to cases
- Cloning a case Issue
- Bulk Creation of Case for New Employee Onboarding Checklist
- Ability to create a message indicating that a ticket has been updated by the case submitter and have it displayed in Messages section so the know when a ticket assigned to them has new information.
- Remove the check box for Keep Confidential
- Solution Cloning Should Include Option to Close Question/Task Work Flow
- HRCM:  Space to Document Resolution of an Issue
- Inconsistent terminology: Tiers vs Levels
- Solution questions should be available for Internal Use
- Editability of Solutions