• BMC Remedy Helix testing environment

    Hi Experts,    How I can have the BMC Remedy Helix testing environment, I have some integration neet to test it.   Thanks Mohammad Al Taj
    Mohammad Al Taj
    last modified by Mohammad Al Taj
  • Innovation Studio - Help with creating views for association records

    Hi,   I'm creating an Innovation Studio Appp and I'm trying to create a view to manage associations between two types of records.   I've created the association record and I'm stuck in the view creation to...
    David Vacas
    last modified by David Vacas
  • Hello Team, Can we get Demo instance for limited period where we can do the POC and Customize Integration Testing ?

    Hello Team, Can we get Demo instance for limited period where we can do the POC and Customize Integration Testing ? It would be really helpful if we can get instance launch in a single click over cloud to learn , int...
    Ganesh Chindhalore
    last modified by Ganesh Chindhalore
  • Is it possible to embed BMC Helix Chatbot in Digital Work Place(myit) ?

    Is it possible to embed BMC Helix  Chatbot in Digital Work Place(myit) ?   I have gone through the below page, but the page says about how to embed the chatbot in external applications.   https://doc...
    Karthick Krishnan
    last modified by Karthick Krishnan
  • Get wrong Instance ID for incident

    Dear Communities,   I Add Instance ID to this filter : NTE:NPC: TranslateNotificationMessageINC2_604  and in this form SYS: notification message I custom URL in (INC assignment) that contains instance id....
    Tariq AlRamahi
    last modified by Tariq AlRamahi
  • Error while deploying package.Failed to execute goal org.codehaus.mojo:exec-maven-plugin:1.3.2:exec (run-yarn-install) on project smartapp: Command execution failed.: Process exited with an error: 1 (Exit value: 1) -> [Help 1]

    Hi All,   When I am trying to deploy the package using mvn clean install -Pdeploy I am getting below mentioned error. I am not sure what I am doing wrong. I have attached my POM.xml file.   C:\Project\heli...
    Amrendra Singh
    last modified by Amrendra Singh
  • "TypeError: Failed to fetch" Error while trying to create event class on Helixmonitor

    Hey,   While creating an event class on Helix Monitor using Swagger UI, I got the following error "TypeError: Failed to fetch" with no Response Status Code when I hit the URL "[Base_URL]/{apiVersion}/events/clas...
    Vidhi Kokel
    last modified by Vidhi Kokel
  • Is BMC Helix support the language localization?

    Hi Experts,   Is BMC Helix support the language localization?     Thanks
    Mohammad Al Taj
    last modified by Mohammad Al Taj
  • Smart Reporting Timezone issues

    Hi BMC,   We have an issue with timezones in Smart Reporting. Long story short - the Smart IT Console is always taking user timezone into consideration. Smart Reporting is not - it's always set at database lev...
    Przemyslaw Sparazynski
    last modified by Przemyslaw Sparazynski
  • Approval for Business Workflow

    Hi All,   I have a question about approval config in business workflow, Please see my step by following :   Step 1: Create an approval flow             Ste...
    Nichapa Phothiwatana
    last modified by Nichapa Phothiwatana
  • Question Management in SRD

    Hi All,   I want to ask if I can create a menu then make a condition with trigger one of the options like          - Menu: Server Type       ...
    ahmad alzoubi
    last modified by ahmad alzoubi
  • Java Update - Kaazing WebSocket Gateway not working

    Hi.   Java has been updated in my laptop and now it is not possible to run The Kaazing WebSocket Gateway service, and access to my Helix environments using Developer Studio.   Does someone know what files ...
    Roberto Avila
    last modified by Roberto Avila
  • sender receiving the error "RBE Notifications  Email Rejected". while sending mail to our support mail box.

    Sometimes sender receiving the error "RBE Notifications  Email Rejected". while sending mail to our support mail box.   Any idea?
    Amit Kenton
    last modified by Amit Kenton
  • BMC Helix, Integration with Azure Blob

    Hi Team   I have a customer migrating to Helix (ITSM, DWP-A) and they want to integrate with Azure Blob. I don´t know if we have something OOTB through Integration Services / MCSM or DWP-A Connectors. Any ...
    Javier Jimenez
    last modified by Javier Jimenez
  • SR Question Customize

    Hello All   Is there any way to customize the input field and the checkbox? Can I add a label, I like to separate my question in sections and I need to give the section LABEL?   the below screenshot, it's...
    ahmad alzoubi
    last modified by ahmad alzoubi
  • About : BMC Helix ITSM: Essential Subscription - Administrators?

    Hello communities of BMC's   kindly give me hand with that   my Question is :  is ""BMC Helix ITSM: Essential Subscription - Administrators"" need company deal with bmc partner or i can buying as a ...
    MOYED ALMUSABHI
    last modified by MOYED ALMUSABHI
  • Error while consume rest api in fiter set field while using Basic Authentication.

    Error while consume rest api in fiter set field while using Basic Authentication.   “Error encountered while executing a Web Service :Already connected”
    Rishu Dua
    last modified by Rishu Dua
  • Case Template for Business Workflow

    Hi All,   I have a question about to create case by using case template in business workflow via service request Which value that map to input value: Ticket Template GUID   Thank you
    Nichapa Phothiwatana
    last modified by Nichapa Phothiwatana
  • Integrating BMC Remedy with Dynatrace

    We are trying to integrate Dynatrace with BMC Remedy using Rest API.For doing so we have shared auth token with Dynatrace which remain valid only for an hour. In Dynatrace there no feasibility to call our rest API to...
    Shalaka khot
    last modified by Shalaka khot
  • Modifying label of OOB field

    Hi All,   requirement is to modify few fields labal on ast:computersystem form. Please help.   Regards, Jyoti
    jyoti kumari
    last modified by jyoti kumari