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Please join Daniel and Bharath as they cover Best Practices for Advanced Report Creation in the May 20th webinar.

 

In this session they will review the advanced features and functionality that is available within Smart Reporting.  The Best practices will include co-display, drill through, sub-queries, freehand SQL calculated fields, and advanced calculations.

 

Daniel Marrujo is a Staff Specialist Technical Support Analyst

Bharath Kumar Chitrala is a Staff Specialist Technical Support Analyst

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

Presentation References

 

Subscribe to the BMC Helix Remedy & Discovery Youtube Channel

https://www.youtube.com/c/BMCRemedyandDiscovery

 

Remedy Smart Reporting 2002 Documentation

https://docs.bmc.com/docs/sr2002/home-908956883.html

 

How to Implement new RLS

https://docs.bmc.com/docs/ars2002/improve-performance-by-using-rls-algorithms-909636459.html

 

Advanced Authoring & Calculated Fields

https://docs.bmc.com/docs/sr2002/creating-advanced-reports-908957428.html

 

Custom Report Creation

https://docs.bmc.com/docs/sr2002/creating-custom-reports-and-charts-908957231.html

 

Troubleshooting Guides

https://docs.bmc.com/docs/sr2002/troubleshooting-908957915.html

 

Best Practice Basics for Building Reports

https://communities.bmc.com/community/bmcdn/helix/blog/2020/04/02/connect-with-bmc-helix-itsm-and-remedy-smart-reporting-best-practice-basics-for-building-reports-webinar

 

Best Practice Blog

https://communities.bmc.com/community/bmcdn/bmc_remedy_ar_system/blog/2020/05/04/remedy-smart-reporting-best-practice-resources

 

 

For more information, or if you have questions, please contact Gregory Kiyoi or Jeff Hudson

Remedy AR System  Remedy ITSM  CMDB  Discovery  Digital Workplace BMC Helix