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Please join Rohit as he presents on Troubleshooting Best Practices for Windows Patching in the May webinar.

 

In this session he will review the troubleshooting best practices for Windows Patching.  This will include Windows Patch Analysis working with False Positives, Windows Patch Deployment, and the log settings required to identify any issues encountered during Windows Patching.

 

Rohit Sharma is a Senior Technical Support Analyst

 

Below is the recording from the live webinar

 

 

Subscribe to the BMC TrueSight Server Automation Youtube Channel

https://www.youtube.com/c/BMCTrueSightAutomation

Presentation References

 

TrueSight Server Automation YouTube Channel Video Patching Playlist


Documentation

· Comprehensive List of ITSM 20.02 Enhancements (for Each Component)
https://docs.bmc.com/docs/itsm2002/20-02-enhancements-909627536.html

· Creating a Patch Catalog for Microsoft Windows
https://docs.bmc.com/docs/tssa2002/creating-a-patch-catalog-for-microsoft-windows-910752640.html

· Windows Patch Remediation
https://docs.bmc.com/docs/tssa2002/walkthrough-basic-patch-remediation-910749694.html#Walkthrough:Basicpatchremediation-Whatispatchremediation?

· Deploy Logs
https://docs.bmc.com/docs/tssa2002/logs-for-deploy-jobs-911443064.html

 

Knowledge Articles

· Create an Offline Patch Catalog for Windows  Video – KA#000169889
https://communities.bmc.com/docs/DOC-119109

· How to Update the Windows Patch Catalog Filter List Video – KA#000166476
https://communities.bmc.com/docs/DOC-122813

· Troubleshoot Deploy Exit Codes - False Positives – KA#000090870
https://communities.bmc.com/docs/DOC-102062

· How to collect Log Package – KA#000169883
https://communities.bmc.com/docs/DOC-119112

· How to collect DPDTrace – KA#000099904
https://communities.bmc.com/docs/DOC-102016

 

Ivanti Patch Definition

 

For more information, or if you have questions, please contact Gregory Kiyoi

BMC Helix TrueSight Operations Mgmt TrueSight Server Automation TrueSight Capacity Optimization TrueSight Orchestration