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Please join Mizraim as he covers Kerberos Configuration Best Practices and Troubleshooting during the April webinar.

 

In this session he will review the configuration best practices for Kerberos authentication in Remedy Single Sign-On and Troubleshooting.  The following topics are included:

• Service Account creation in Active Directory

• Service Principal Name (SPN) mapping for the Service Account

• Keytab File Creation

• Kerberos Authentication Configuration in RSSO Administration Console

• Browser Configuration

• Troubleshooting Guides

 

Mizraim Nuno is a Staff Technical Support Analyst

 

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

Presentation References

 

Subscribe to the BMC Helix Remedy & Discovery Youtube Channel

https://www.youtube.com/c/BMCRemedyandDiscovery

 

Configuring Kerberos Authentication

Kerberos Authentication Issues

RSSO Kerberos Configuration & Troubleshooting

 

For more information, or if you have questions, please contact Gregory Kiyoi or Jeff Hudson

Remedy AR System  Remedy ITSM  CMDB  Discovery  Digital Workplace BMC Helix