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Please join Manoj and Gaurav as they cover Remedy Test Automation Libraries Overview and Use during the  March webinar.

 

In this session they will cover the overview and use of the Remedy Test Automation Libraries.  The test automation libraries will work against On Prem and Helix ITSM environments to help validate your environment.  The following topics will be reviewed:

· Where to get the automation libraries

· Installation of the package

· OOTB Test Cases available

· Running OOTB test cases

· Customizing test scripts for your environment

· Troubleshooting test scripts

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

Presentation References

 

Subscribe to the BMC Helix Remedy & Discovery Youtube Channel

https://www.youtube.com/c/BMCRemedyandDiscovery

 

Remedy Test Automation Libraries

 

Eclipse IDE for Java Developers

 

Chrome Browser

 

ChromeDriver

 

Presentation Q&A

 

Q: Can these be used to submit tickets via DWP?

A: Framework Libraries doesn’t include any DWP examples. However, Like Smart-IT,  DWP is also Angular based and can be automated using selenium. Please refer Smart-IT TCs as reference that will give an example of how to do everything in DWP.

 

Q: Are all the scripts against the classic mid tier or will some of them or all of them be against Smart IT?

A: Test scripts under testcases/com.bmc.solution.tests.SmartIT are against Smart IT While Test scripts under testcases/ com.bmc.solution.tests.ITSM.SmokeTest and testcases/ com.bmc.solution.tests.ITSM.Integrations are against the classic mid tier.

 

 

For more information, or if you have questions, please contact Gregory Kiyoi or Jeff Hudson

Remedy AR System  Remedy ITSM  CMDB  Discovery  Digital Workplace BMC Helix