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Please join Nancy and Deodatta as they present on Performance Considerations for Smart IT Application in the February webinar.


In this webinar they will review optimizing performance of the functional areas of Smart IT.  These functional area will include the Dashboard, Ticket Console, Chunking, FTS, Smart Recorder, RLS, Change Collision, Data purging and archiving.  In addition, SQL and database tuning will also be reviewed in this session.



Nancy Lan is a Principal Product Developer

Deodatta Marathe is a Senior Product Developer



Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.



Presentation References


Subscribe to the BMC Helix Remedy & Discovery Youtube Channel


Data Cleanup – KA#000170189


RLS Security Documentation


RLS Performance Documentation


Recommended Indexes on Ticket forms


FTS Deployment and Configurtion Best Practices KA#000159890


Optimizing the Remedy Platform Solution Webinar


Database Considerations for the Remedy Platform Solution Webinar

For more information, or if you have questions, please contact Gregory Kiyoi or Jeff Hudson

Remedy AR System  Remedy ITSM  CMDB  Discovery  Digital Workplace BMC Helix