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Please join Nancy and Deodatta as they present on Performance Considerations for Smart IT Application in the February webinar.

 

In this webinar they will review optimizing performance of the functional areas of Smart IT.  These functional area will include the Dashboard, Ticket Console, Chunking, FTS, Smart Recorder, RLS, Change Collision, Data purging and archiving.  In addition, SQL and database tuning will also be reviewed in this session.

 

 

Nancy Lan is a Principal Product Developer

Deodatta Marathe is a Senior Product Developer

 

 

Below is the recording from the live webinar including Q&A asked during the event.  The recording is also available as a podcast on iTunes.

 

 

Presentation References

 

Subscribe to the BMC Helix Remedy & Discovery Youtube Channel

https://www.youtube.com/c/BMCRemedyandDiscovery

 

Data Cleanup – KA#000170189

 

RLS Security Documentation

 

RLS Performance Documentation

 

Recommended Indexes on Ticket forms

 

FTS Deployment and Configurtion Best Practices KA#000159890

 

Optimizing the Remedy Platform Solution Webinar

 

Database Considerations for the Remedy Platform Solution Webinar

For more information, or if you have questions, please contact Gregory Kiyoi or Jeff Hudson

Remedy AR System  Remedy ITSM  CMDB  Discovery  Digital Workplace BMC Helix