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Welcome to Edition 1 of our BMC Helix Newsletter. Stay in the know on all things BMC Helix and get the most value for your organization.




Learn how other customers used BMC Helix to transform their service experience to the next level with digital transformation.




If you would like to be featured on Customer Spotlight with your BMC Helix Success story, comment below!


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BMC Helix 19.05 Release


Our latest BMC Helix release 19.05 continues to drive a superior experience for the enterprise across End Users, Agents, IT Operations and Developers. Check out the latest enhancements:



Get a Customized Estimate on the Value of Cognitive Service Management


354% ROI on your digital transformation investment sounds good, right? A recent Forrester study found BMC Helix customers achieved just that. Quickly calculate the blockbuster results you could achieve at Forrester Total Economic Impact Calculator for BMC Helix.


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New Go-Live Kits


Let your internal stakeholders know the value of your cognitive service initiatives as you roll out BMC Helix solutions. Ask your sales representative for more information on our BMC Helix Go-Live Kits. (private content -- if you don't have access, please make a comment to let us know)


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Check out


Learn more about digital transformation, the workplace of the future, the intersection of DevOps and Service Management and more from industry experts and your peers on This is a joint effort between BMC Helix and


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Get Social!

BMC Helix is active on Twitter, LinkedIn and BMC Communities. Follow so you can get timely details soon on our get social customer contest! #ITSMtoCSM #BMCHelix