In this session, Vipul will cover optimizing the Remedy Platform Solution in June’s monthly webinar.
A successful implementation of the Remedy ITSM suite applications can positively impact the business processes and provide a great experience to the end users. Proper deployment architecture decisions will help keep end users productive and focused on the business and reduce overall maintenance.
This presentation will discuss various factors to consider while designing an optimal Remedy deployment including some of the critical system attributes of performance, scalability, availability and flexibility. Including the following topic areas:
1. Remedy deployment architecture design approach
2. Remedy deployment architecture design validation via performance/load testing
3. Post implementation monitoring and optimization
Vipul Jain is a Senior Director in Product Development Performance Team