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BMC Helix is the end to end ITSM+ITOM platform powered by AI/ML that allows you to discover, monitor, service, remediate and optimize your entire IT estate across data center and cloud

Announcement 1 BMC Helix Members, BMC Exchange 2020 Global Virtual Event is Live
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Andy Walker
BMC Helix Webinar | Resolve IT & Business issues more quickly, at a lower cost  This Webinar was broadcast on 30th April 2020  Presented by Andy Walker and Sean Smith   With an ever growing and…
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Andreas Kunz
Lines of business needs mostly even local language templates. This is one of the differentiators to classic ITSM. In ITSM templates will mostly work in the "backend" language.   It will be great to…
Klaudia Malecka-Koldziejska
I would like to raise an idea to introduce more options in managing cases in bulk. Currently we can : Please add: Change Status Change Categorization   Impact: shorter time to process a case -…
Martin Loreck
Hi,   in the current business process, we do some onboarding. Therefore we got informations from DWP service and create a case in BWF. Informations were stored in the dynamic data that are attached…
Andy Walker
Date Title Recording / Registration 9th April 2020 Using BMC's Client Management to Provision, Secure and Support your working environment at home Details & Recording 29th April 2020 Take control…
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Abbas Saboowala
Hi everyone,   I am trying to get the free trial version for BMC Helix ITSM from the BMC Support Portal (BMC Helix ITSM Trial - BMC Software )   However, when I tried getting the free trial… (Show more)
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Avinash Ramesh
Hi All,   Want to know if we enable Remedy default standard encryption are there any changes that needs to be done on Mid tier level. If yes what changes needs to be done as I don't see any details… (Show more)
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Gregory Kiyoi
Welcome to the Connect with TrueSight monthly webinar series.  This webinar series is focused on the TrueSight products including TrueSight Operations Management (TSOM), TrueSight Server Automation…
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Minil Nair
Hi Team,   The current Smart IT Usage Report is very basic and it do not represent the data in Graphical format. It would be great if we can have ability to represent the Smart IT usage details in…
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