• FootPrints 11.6.12 now available for download

    FootPrints 11.6.12 is available for download from the BMC website  The main focus of this release was to add support for OAutho2.0 on Microsoft 365 as well as to ensure our 3rd party platform support was up to d...
    Manish Gadgil
    last modified by Manish Gadgil
  • Trending in Footprints Support: Jan 2020: FootPrints 12.X/20.X Performance improvement tips

    Welcome back to the first blog of the new year 2020, and this time I will be discussing the tips and tricks to improve the performance of the Footprints application. Below are the points     Influence of Ti...
    Harshad Sahane
    created by Harshad Sahane
  • Trending in Footprints Support: July 2020: New features in Footprints 20.20.01

    Hi Everyone, I am back to the most recent and hot topic in the recent release 20.20.01 which is round-robin and oAuth support. Eric already made an announcement of these new features in FootPrints 2020 Release 1 now a...
    Harshad Sahane
    created by Harshad Sahane
  • FootPrints 2020 Release 1 now available for download

    Hi Everyone,   If you haven’t noticed already, we’ve made FootPrints 2020 Release 1 available for your download from the BMC website.   I’m happy to share with you that this release in...
    Eric Liszt
    last modified by Eric Liszt
  • Trending in Footprints Support: June 2020:Using Advanced Search and Saving searches

    Hello Everyone, In recent months, I have been publishing blogs for FootPrints, reflecting the kinds of queries we are dealing with in support, After going through the data from problem management, We have decided to t...
    Harshad Sahane
    created by Harshad Sahane
  • Trending in Footprints Support: May 2020: Service Analytics best practices

    Hello Everyone, In recent months, I have been publishing blogs for FootPrints, reflecting the kinds of queries we are dealing with in support, After going through the data from problem management, We have decided to t...
    Harshad Sahane
    created by Harshad Sahane
  • Trending in Footprints Support: April 2020: Business Rules - Part 3

    Hi Everyone, Today we are going to discuss the final blog on business rules, As we all know the business rule is the never-ending topic so if you feel we need anything to add, please comment on the blog so we can impr...
    Harshad Sahane
    created by Harshad Sahane
  • Trending in Footprints Support: March 2020: Business Rules - Part 2

    Hi Everyone, As discussed in the last blog, We will continue with the topic of business rule, In this topic, we will cover On-screen and On-Page load triggers.   Understand the processing of business rules having...
    Harshad Sahane
    last modified by Harshad Sahane
  • Trending in Footprints Support: Feb 2020: Business Rules - Part 1

    Hello Everyone, In recent months, I have been publishing blogs for FootPrints, reflecting the kinds of queries we are dealing with in support. I will continue to publish those around the 20th of each month. This time ...
    Harshad Sahane
    created by Harshad Sahane
  • Trending in Footprints Support: Dec 2019: Install/Upgrade OpenJDK and Tomcat 8.5 for FootPrints 20.XX

              As a member of the Customer Support Team, We are starting a new blogging section for trending topics in each month for Footprints, And that's the reason I thought...
    Harshad Sahane
    created by Harshad Sahane
  • FootPrints 2019 Release 2 Available for Download

    FootPrints 2019 Release 2 is available for download.   Highlights of this update include:   New user interface themes that give the product a brighter and more modern look. Updates to the reporting e...
    Eric Liszt
    last modified by Eric Liszt
  • FootPrints 2019 Release 1 is available for download

    I’m pleased to share with you that FootPrints 2019 Release 1 is available for download on the BMC website. This release includes three primary changes:   We updated FootPrints to use Open JDK as opposed t...
    Eric Liszt
    last modified by Eric Liszt
  • How to add an Idea to Communities

    1. Go to the BMC communities page: : https://communities.bmc.com/community/about?view=idea   2. Click “Actions” on top right          3. From the drop-down list,...
    Yonara Gonzalez
    created by Yonara Gonzalez
  • FootPrints version 11.6.10 official announcement

    I'd like to officially announce the release of FootPrints 11.6.10 with our recent release of 11.6.10.001.  It has been almost 2 years since the release of 11.6.09 so and a lot has been done in that time.  Si...
    Don Cholish
    last modified by Don Cholish
  • Upgrading to Tomcat 8.5

    Problem: FootPrints 2018 Release 3 requires that administrators manually upgrade Tomcat to version 8.5  If the Tomcat service is not started immediately after installation, the Catalina/localhost folder will not ...
  • FootPrints 2018 Release 2 available for download

    Hi Everyone,   If you haven’t been to the download site recently, it’s worth heading there now.  We’ve released two new versions of the product since our last blog post and there are some ...
    Eric Liszt
    last modified by Eric Liszt
  • The Pulse - Footprints Service Core - How to enable BMC Client Management (FootPrints Asset Core) Integration

    Good Morning Footprinters! Its the start of the quarter and I wanted to write up a guide on integrating Footprints Service Core and Footprints Asset Core (BMC Client Manager).   If you haven't already signed up ...
    Alex Steinwachs
    last modified by Alex Steinwachs
  • FootPrints 12.1.08 announcement

    I'd like to formally announce the release of FootPrints 12.1.08 with the recent release of patch 12.1.08.001.   As we continue on with our quarterly release cycle, I am pleased to see this release deliver some k...
    Don Cholish
    last modified by Don Cholish
  • FootPrints schedule for the T3 conference

    The conference is only a week and a half away.   Join us at the T3 Service Management and Automation Conference November 6-10 in Las Vegas to learn about these things and many other great topics.   Here i...
    Don Cholish
    last modified by Don Cholish
  • FootPrints Service Core Events

    Learn more about BMC FootPrints Service Core and Network with other FootPrints users!     Date Event Location More info/Registration September 12, 2017 Flycast Partners FootPrints/Client Management U...
    Lorna Russell
    last modified by Lorna Russell