• FootPrints 2019 Release 2 Available for Download

    FootPrints 2019 Release 2 is available for download.   Highlights of this update include:   New user interface themes that give the product a brighter and more modern look. Updates to the reporting e...
    Eric Liszt
    last modified by Eric Liszt
  • FootPrints 2019 Release 1 is available for download

    I’m pleased to share with you that FootPrints 2019 Release 1 is available for download on the BMC website. This release includes three primary changes:   We updated FootPrints to use Open JDK as opposed t...
    Eric Liszt
    last modified by Eric Liszt
  • How to add an Idea to Communities

    1. Go to the BMC communities page: : https://communities.bmc.com/community/about?view=idea   2. Click “Actions” on top right          3. From the drop-down list,...
    Yonara Gonzalez
    created by Yonara Gonzalez
  • FootPrints version 11.6.10 official announcement

    I'd like to officially announce the release of FootPrints 11.6.10 with our recent release of 11.6.10.001.  It has been almost 2 years since the release of 11.6.09 so and a lot has been done in that time.  Si...
    Don Cholish
    last modified by Don Cholish
  • Upgrading to Tomcat 8.5

    Problem: FootPrints 2018 Release 3 requires that administrators manually upgrade Tomcat to version 8.5  If the Tomcat service is not started immediately after installation, the Catalina/localhost folder will not ...
  • FootPrints 2018 Release 2 available for download

    Hi Everyone,   If you haven’t been to the download site recently, it’s worth heading there now.  We’ve released two new versions of the product since our last blog post and there are some ...
    Eric Liszt
    last modified by Eric Liszt
  • The Pulse - Footprints Service Core - How to enable BMC Client Management (FootPrints Asset Core) Integration

    Good Morning Footprinters! Its the start of the quarter and I wanted to write up a guide on integrating Footprints Service Core and Footprints Asset Core (BMC Client Manager).   If you haven't already signed up ...
    Alex Steinwachs
    last modified by Alex Steinwachs
  • FootPrints 12.1.08 announcement

    I'd like to formally announce the release of FootPrints 12.1.08 with the recent release of patch 12.1.08.001.   As we continue on with our quarterly release cycle, I am pleased to see this release deliver some k...
    Don Cholish
    last modified by Don Cholish
  • FootPrints schedule for the T3 conference

    The conference is only a week and a half away.   Join us at the T3 Service Management and Automation Conference November 6-10 in Las Vegas to learn about these things and many other great topics.   Here i...
    Don Cholish
    last modified by Don Cholish
  • FootPrints Service Core Events

    Learn more about BMC FootPrints Service Core and Network with other FootPrints users!     Date Event Location More info/Registration September 12, 2017 Flycast Partners FootPrints/Client Management U...
    Lorna Russell
    last modified by Lorna Russell
  • Updates for the FootPrints Ideas automation

    I have some good news.  There has been an issue going on for a while now where the Ideas automation system was misbehaving and setting some Ideas to "Not Planned" prematurely.  I finally got this corrected t...
    Don Cholish
    last modified by Don Cholish
  • 12.1.05 is now fully available for download

    We'd like to announce that the latest version of FootPrints, 12.1.05, is now fully available for download.  Please feel free to review the release notes by clicking here.  In addition to defect correction, t...
    Don Cholish
    last modified by Don Cholish
  • 12.1.04.001 is now fully available for download

    We'd like to announce that the latest version of FootPrints, 12.1.04.001, is now fully available for download.  Please feel free to review the release notes by clicking here.   This release introduces s...
    Don Cholish
    last modified by Don Cholish
  • Ask an Expert - Email

    Good Afternoon Footprint Service Core fans!  We just completed the second installment of our Ask an Expert series today (March 14th, 2014) at 12:00pm EST. The topic was email and we were able to get many questio...
    Alex Steinwachs
    last modified by Alex Steinwachs
  • Connect with Footprints # 4 - Business Rules Tips/Tricks and Best Practices.  Plus MS-SQL best practices.

    Connect with FootPrints Webinar series!   The FootPrints Support team proudly announces the next "Connect With FootPrints" Webinar series, scheduled for Wednesday, June 29th, at 11:15 a.m. Eastern time.   Th...
    Michael Darmanin
    last modified by Michael Darmanin
  • Connect with Footprints #7 - Now with a new streamlined format!

    Connect with FootPrints Webinar series!   The FootPrints Support team is happy to announce the next "Connect With FootPrints" Webinar series, scheduled for Wednesday, December 21st, at 11:15 a.m. Eastern time. &#...
    Michael Darmanin
    last modified by Michael Darmanin
  • Connect with Footprints #6 - Service Analytics

    Connect with FootPrints Webinar series!   The FootPrints Support team is happy to announce the next "Connect With FootPrints" Webinar series, scheduled for Wednesday, October 19th, at 11:15 a.m. Eastern time. ...
    Michael Darmanin
    last modified by Michael Darmanin
  • 12.1.03.002 is now available for download

    The latest patch release for service pack 12.1.03 is now available for download.  You can get access through BMC support central.  Here is a video for those who are not familiar with how to download from the...
    Don Cholish
    last modified by Don Cholish
  • Connect with Footprints #5

    Connect with FootPrints Webinar series!   The FootPrints Support team is happy to announce the next "Connect With FootPrints" Webinar series, scheduled for Wednesday, August 24th, at 11:15 a.m. Eastern time. ...
    Michael Darmanin
    last modified by Michael Darmanin
  • 5 reasons you will love the 12.1.03 release

    In early August we released 12.1.03 on a limited basis to try to get some early feedback.  As a result of that feedback, we now have patch 12.1.03.001 available for everyone.  Here are 5 reasons you will lov...
    Don Cholish
    created by Don Cholish