Lately, we’ve been reviewing and updating the most frequently accessed topics on the product wiki (see list below). We want to ensure that the updated content is as helpful as it can be, so we would love it if you would take a moment to check out the updated content and give us feedback in the comments to this blog. You can also provide feedback on topics that weren’t updated.
Once we’ve received comments, our next steps are to address your feedback by implementing more content improvements. So, please help by providing specific and clear requests. We can’t act on generalized comments. Helpful details include the name of the topic(s) and a few words describing how the topic can be improved.
- Are there other topics you’ve used that you’d like to see revised?
- Is there anything about the content of structure that doesn’t make sense?
- Are the new pictures helpful?
- Thinking to when you first implemented FootPrints v12, what were your main questions? Do you think this documentation would have helped?
Thanks in advance for your help,
The FootPrints Service Core Team
Recently updated topics:
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Installing BMC FPSC
Self Help Tools: PDFs and Videos
Configuring system wide settings
Using FootPrints with an Agent role
Getting started quickly for Administrators
Installing BMC FootPrints Service Core
Configuring Web Services
Configuring System Authentication
Configuring Incoming Email for Workspaces
Creating approval processes
Configuring Incoming Email for your System
Upgrading BMC FPSC version 12+ to a newer version
Downloading the installation files
FPSC 121 Key Concepts
FPSC121 Selecting triggers for business rules
Configuring workflow processes
Performing the migration
Configuring user roles
Configuring service portfolios
Configuring with out of the box templates
Configuring the interface
Using Advanced Search and Saving Searches
Using FootPrints with a Customer role
Processing of Business Rules having After Save Trigger
Configuring email templates
Configuring address books
Configuring an address book for LDAP
voting on approval requests by email
Configuring the system server