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We'd like to announce that the latest version of FootPrints, 12.1.04.001, is now fully available for download.  Please feel free to review the release notes by clicking here.   This release introduces some user experience improvements that should help your agents productivity.  This release addresses Ideas submitted by Bernadeth Raquiza, Jean AD, Paul Tipping, and Cristy Castano.  Thanks for all the great feedback.  Look forward to a more rapid release cycle in 2017 that focusing on delivering value quickly to everyone.