We are developing our Service Catalog and noticed that we seem unable to sort the services alphabetically, or any way. Is this possible (not very good if we can't). We are running FP 9.54. Thanks… Show more
Log in to follow, share, and participate in this community.
I have modified permissions on numerous fields within a long operating workspace. The modifications are just changing the perms on the existing fields to "required" for all status in the Customer RW… Show more
When on your home tab, if you attempt to sort on Record Number it does an alphabetic sort. If you have 20 incidents with a prefix of 'INC' the result ends up something like this: INC-1 INC-10…
I have two users that are having this issue. When logging into Footprints, a specific ticket is displayed in the browser. Even if they log out and log back in, that same ticket is displayed on the… Show more
Dear All, I faced issue the email notifications suddenly stopped and when I checked email configuration and test connection I receive the following error message: For troubleshooting I did… Show more
Afternoon all! We upgraded to 20.18.03 last night and one of my agents has identified an issue I was hoping someone may be able to help. In any console, if too many tickets are open and there… Show more
Load more items