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Recent Activity

Nicolas Roome
It would be nice to be able to interact/drill into the chart widgets.  Being able to click on a pie-chart section and having that bring up a list of the tickets which make up that slice in a one-time…
Andrew Januszak
Has anyone out there every had trouble adding chart widgets?   Works fine for my account, but not for some other users--nothing appears in the drop-down for Report Name in the Widget Properties box… (Show more)
in FootPrints service desk
Paul Kreisle
A business rule action item that would allow when a rule creates a new ticket, any attachments in the triggering record can be applied to the new record when it is created.
Colin Branyan
I am requesting that the Footprints mobile site is automatically redirected to the /mobile URL.
Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: FootPrints Service Core PROBLEM:…
in FootPrints service desk
Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: FootPrints APPLIES TO: FootPrints…
in FootPrints service desk
Shreyas Borawake
Customer would like to reset the ticket number to 0 and start creating new ticket from 0
Hans Magne Helland
This is a small GUI idea. Several customers has shown their frustration regarding the "Please Wait" dialog.   The Please Wait dialog is stealing a lot of attention and is really dominant, it grays…
Tom McCorkel
All email notifications sent from FootPrints include the line "When replying, type your text above this line."  In FootPrints Service Core 11.x and earlier, we were able to change or remove this text…
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