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BMC Control-M

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If you are running multiple Control-M servers, including Mainframe and Distributed environments, you can control your workload flow between the environments using global conditions. For example, after a job completes on your Mainframe Control-M/Server, it can trigger a job on your Distributed Control-M/Server and vice versa.


On Wednesday, June 17, 2015, Froilan Reyes and Richard Talbert will discuss the following about Using Global Conditions:


• The Global Condition Server(GCS) process overview
• GCS configuration
• Passing conditions between Control-M/Servers
• Demonstrate adding, using and testing global conditions between mainframe and distributed environments

Join us as we go over creating and testing global conditions and don’t miss the live demo. There will also be a Q&A.
Registration is now open here.

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On Wednesday April 22nd 2015, Neil Blandford will demonstrate how to use Agentless technology to access unsupported platforms and reduce agent maintenance. 
There will be a live demo of Agentless setup for both SSH and WMI.  There will also be a Q&A after the demo.
Q: In my shop WMI is typically locked down due to security reasons - before we could use agentless on windows we would have to address security concerns first - can you share any known ways to sure the agentless/WMI setup.

A: WMI should be accessible by the Agent service user that is configured. In this respect you should treat WMI as you would with any other monitoring/management system.
If you are unable to configure WMI for the remote host, you can always install an Agent.

Q: What user rights are need it for the agent id to prevent security issues with agentless processes?

A: User rights are covered in KA395027

Q: Is BMC_ERROR_LEVEL a special environment variable?

A:This is used to pass the return value back to output file (.dat) on the Remote Host.

Q: Is the passphrase anything we want to make it?

A:Yes you can specify whatever you like. Typically the longer the better.

Q: Can you explain the problems with "impersonation level" on remote hosts from windows machines?
For example, when running a script located on central repository server, having a batch program accessing a
shared folder or printing the job’s output to a network printer.
When the remote host is configured for WMI communication mode, such network resource

A: Agentless is restricted by the Windows “double hop” security mechanism. In this case the OS won’t (by default) pass credentials to a third machine from a remote connection. The machine will attempt an Anonymous connection, which will usually fail.
It is possible to create a trust between the machines to prevent this (you Windows Administrator can do this), however it’s preferable to use local resources in the command/script.

Q: Is there a way to setup the public key on the remote host via control-m or do we have to set the public key directly on the remote host by connecting to it like an admin would and manually setup the public key

A: Yes, you can initially configure the run as user to use a password, you can then create and run a job to place and configure the public key. Once you have this you can then re-configure the run as user.

Q: Are there any additional considerations to set agentless process to a cluster environment?

A: As long as the Agent looks at the VIP or Virtual Hostname correctly it will connect.

Q: If I have the need to run a system command on "thousands" of machines, is there any limitations to using agentless technology vs. agent?

A: The scalability of your Agentless solution depends mainly on the Agent. The Agent will need to have sufficient resources available to handle 1000’s of connections in this case. This is also the case with an Agent installation however. The best option here is to gradually increase the load to test.

Q: Does Agentless support file watcher jobs?

A: Filewatcher depends on many libraries to function, at this time it’s not practical to copy them to the Remote Host to run. So Filewatcher isn’t available.

Q: When we have issue on Control-M Agent we run ctma_data_collector, do we have any similar in RH?

A: The Agent data collector will gather information Related to the Remote Host. When ruuning the Data Collector, be sure to run it on the correct Agent – the Job log indicates which Agent the job was run from.

Q: Is there a limit on the number of jobs that can be run on a Remote Host?

A: There is no defined limit in Control-M, other that resource usage, connections for example.

Q: Can SSL be used with agentless?

A: Agentless uses SSH, WMI, SMB, and SFT depending the configured options.

Q: Is it possible to use the SSH option with Windows?

A: Yes, you will need to configure an SSH Server to connect to.

Q: Where are the SSH keys stored?

A: They keys are stored encrypted in the Control-M Server database.

Q: We have a PRDO and Failover servers. Only one Control-m\EM is available at the time. but agents are running on both servers. Remote host showing the only prod agent in the list. When we transfer to Failover Control-m server, we have to switch?

A: You can do this, alternatively you can use an Agent that has both Control-M configured.

Q: Any recommendations on the best agents to use as the host  i;e the control-m server agent?

A: You can use either depending on your needs and environment.

Q: Is any way we can point remote host to Host name instead of agent directly?

A: The Agent manages communication with the Remote Host and provides the Control-M infrastructure to allow jobs to run. Jobs have to still be submitted to an Agent.

Q: Can a Remote Host be switched to an Agent and vice versa?

A: Yes, an Agent can be converted to a Remote Host via the Configuration Manager.
To convert a Remote Host to an Agent, remove the remote host and install an Agent on the machine.

Q: What are a few of the things you would NOT be able to do with remote host that an actual agent would provide?

A: Control Modules require the Agent installation to be able to run.
The Agent provides the option of a persistent Connection in firewall environments.

Q: Any option can triger notification when Remote Host is unavailable?

A: When a Remote Host becomes unavailable it will be marked as such in the Configuration Manager.

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On Wednesday May 20th 2015, Pilar Soria will discuss how to install and configure Control-M for Hadoop and demonstrate creating jobs to automate Big Data. The webinar will include:

• What is Control-M for Hadoop?
• Installing, configuring and setup of Control-M for Hadoop
• Creating Map Reduce and Sqoop jobs
• Hadoop job Conversion tool
• Demo configuring Control-M for Hadoop with Kerberos

There will be a Q&A after the demo. Register Here!

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In today's complex environments, Control-M can be configured for security, remote access and multiple production and testing landscapes.

On Wednesday, March 25, 2015, Ted Leavitt will discuss and demonstrate the following:

•Setting up clients to work with multiple EM environments(Prod, test,dev, …)
•Understanding and configuring the Naming Service( CORBA) in Control-M
•Considerations for VPN and firewalls
•Configuring for a virtual and clustered environments


Q: What do the "Listening address" and "Published address" values in Domain Settings in orbconfigure do?
A: The "Listening address" controls the interface that the naming service creates a LISTEN on.  By default, we suggest leaving this as "All".  The "Published address" is the address the naming services tells the clients it is using and what the clients will attempt to use after initial contact.


Q: if a company is locking down telnet port 23, what are the options for clients
A: Port 23/TCP is used for the telnetd.  We are using the telnet tool to connect to ports other than 23, namely the naming service port (default 13075/tcp) and the endpoints for the EM components.  We do this to test TCP connectivity outside of Control-M, between these two points.


Q: From a teammate that couldn't attend: Can you lock down the connection profile defined in the client? e.g. We would need to stop the user of a dev configured client (on citrix) adding and connecting to the prod WA server
A: In version 8, the client connection settings are stored in each user's ClientUserSettings.xml file (located under %APPDATA%).  Without making this read-only, you cannot "lock down" the connection profiles.  What we can suggest is using one of several methods to automatically select the environment or login to the GUI without prompting for environment.  This can be done using command line arguments for the emwa.exe (WA GUI) executable (i.e. -u -p -s...), or by using the EM_DOMAIN_NAME variable as described in the "Citrix Whitepaper" attached to KA358305.

Q: Is there a non-windowed version of orbconfigure that can be used on a linux installation that's not outfitted with Xwindow?
Priority: N/A
A: On UNIX, the only version available is the XWindow client.  The utility could be run on Windows to modify the same config.xml, or the orbadmin command line utility could be used to do the equivalent of the GUI.

Q: I missed the comment about troubleshooting slow connections.
A: Slow VPN connections are addressed in KA317628.  There are a couple of configurable parameters which may help with the client which are described in this article.

Q: what is the minimum # of ports that I need to open up in my firewall for the EM?
A: We suggest a minimum of 20 ports be opened for the EM components.  More details regarding the opening of ports can be found in the article KA351414.

Q: My Dev & Prod ControlM server both use the same Naming Port.  Is that OK?
A: Different EM environments installed on the same host can use the same port as long as their "Listening Address" and "Published Address" are different (i.e. on different network interfaces).

Q: In the past, we were able to enter specific ports for each component, now it's a range. Is it possible to specify specifics
A: With Control-M v7 and above, several component now use more than one port.  This option has since been removed from the orbconfigure GUI and replaced with the port range.  While it is still technically possible to assign specific ports to individual components, we do discourage this and it can be problematic.  This is discussed in KA351414.

Q: Ted, i have VM ware installed with windows machines, host 1 and host 2  with version 7 and i cannot communicate what are the things i need to check
A: I would suggest using the 'netstat' and 'telnet' utilities to first ensure that there is a LISTEN on the "server" side, and that the "client" can connect to the "server" via the specific TCP port.  This would hold true for M/Server & M/Agent, M/Server and EM Gateway, as well as EM Client and EM GUI Server.  This is discussed at greater length in KA423494.

Q: We use the Reporting Facility to connect to 4 CTMs.  Sometimes we can't logon because it says the database is not available.  After several attempts the logon works.  what areas should i check?
A: The first thing the Reporting Facility does is retrieve the list of servers from the naming service.  After a GUI Server is found, and login proceeds, the Reporting Facility retrieves the database parameters, user and password, from the GUI Server.  It then uses this information to build an ODBC DSN (and tnsnames.ora file if Oracle) to connect to the EM Database.  If you are having problems with database connectivity, I would suggest checking the ODBC DSN which is created in this process and testing connectivity using it.

Q: Our users typically open a separate gui to two different environments - the same installation but they just open another window.  Can this cause any issues since the config.xml is only a single file on the workstation.
A: The Version 7 GUI will update the config.xml as soon as the "Host Name" is set in the Advanced tab, where the v8 GUI will updated this about 3/4 of the way through the login process.  If you are depending on any command line utilities with the EM, these will rely on the current config.xml setting.  If altering the config.xml is a concern, I might suggest using the EM_DOMAIN_NAME variable as described in the "Citrix Whitepaper" attached to KA358305.

Q: when we open workload automation gui, 2 times out of 10, it hangs, also if we can leave GUI open for several hours and do something else on laptop, but then return to GUI, it will not respond, white screen, so we need to close and start over
A: From my recent experience, this may be related to the WA GUI using a large amount of memory on the client PC.  If you have a large number of alerts, please ensure the "Always Monitor Alerts" button is unchecked in your WA GUI Monitoring Domain in Tools -> Alerts.

Q: Is there an impact on system performance if we have more than 20+ users using web-launch client?
A: Web-launch is a way to install the EM client. Instead of having to login to each machine, you will install it using a central location.   It should not have an effect whether you installed it locally or through web launch.

Q: We have two new DR servers: ctm/em and ctm/server which we recently installed.  After we configured log shipping from the prod to dr, corba failed to initialize.  DB is sql.  How do we resolve the corba initialization issue?
A: I suspect that you cloned the EM, and when this was done the CORBA configuration points to the old server.  So you use orbconifgure to resolve.

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On Wednesday April 22nd 2015, Neil Blandford will demonstrate how to use Agentless technology to access unsupported platforms and reduce agent maintenance. 


There will be a live demo of Agentless setup for both SSH and WMI.  There will also be a Q&A after the demo.


Registration is now open here!

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-by Joe Goldberg, Control-M Solutions Marketing, BMC Software Inc.


Whether you are already doing hadoop or just trying to learn, the #HadoopSummit in Brussels April 15-16 is for you. Snap4.pngThis is the premier community event in Europe with over 1,000 attendees expected. There are 6 tracks with dozens of sessions covering everything you should be thinking about as you try to determine if Hadoop is right for your organization or how to best implement it if you are already committed to the technology.


This event is also a great opportunity to learn how you can build Big Data Insights faster, as much as 30% faster. And once you get them running, make sure they operate more reliably so developers can sleep at night and be productive in the morning instead of being bleary-eyed from fixing problems all night.


We are joining our partner @Hortonworks, who is hosting this event. Visit @BMCControlM at Booth 12 and come listen to my session; Oozie or Easy; Managing Hadoop Workflows the EASY Way.


The postings in this blog are my own and do not necessarily represent the opinions or positions of BMC Software

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In today's complex environments, Control-M can be configured for security, remote access and multiple production and testing landscapes.


On Wednesday, March 25, 2015, Ted Leavitt will discuss and demonstrate the following:

  • Setting up clients to work with multiple EM environments(Prod, test,dev, …)
  • Understanding and configuring the Naming Service( CORBA) in Control-M
  • Considerations for VPN and firewalls
  • Configuring for a virtual and clustered environments


Don’t miss a live demo of configuring for these environments.  There will be a Q&A after.

Registration is now open here!


Control-M Workload Automation icon.png

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Interest in Big Data has gone global with organizations around the world aggressively jumping onto the Hadoop platform. The leader in open source Hadoop is Hortonworks and BMC is proud to be their partner. We have just completed joint promotion of Hadoop workload management with BMC Control-M at #Strataconf in Santa Clara and will continue to spread the word of Control-M workflow management for Hadoop through our participation in the Hortonworks Modern Data Architecture RoadShow. In the last several months this program generated great interest with sold-out attendance in Atlanta, Dallas, New York, Boston, Washington DC, Chicago, Seattle and San Francisco and London.HadoopWorldMap.png


The global tour continues with events scheduled for:

  • Paris – March 3
  • Munich – March 5
  • Tokyo – March 10
  • Los Angeles – March 24
  • Houston – March 26


Each event is a full day of Hadoop information for both business and technical audiences focusing on how organizations can unlock the potential for Hadoop including case studies and a customer speaker.


The cost of attendance is either free or a nominal $99. This makes the event very accessible so the demand will be high. Be sure to register using this link as soon as you can.


  Come and join us to learn how Control-M can help your organization harness the power of Hadoop. Accelerate deployment of applications, run them with the highest level of service quality and gain the agility to quickly get from Big Data to Big Answers to power your business


The postings in this blog are my own and do not necessarily represent the opinions or positions of BMC Software
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On January 7, 2015 BMC held a webinar titled “Deliver Big Data Applications Faster” where we presented some of the Big Data project challenges that many companies are having these days. We shared the experience we have gained over the past couple of years by helping customers to address these challenges. We’ also discussed how BMC Control-M can help deliver Big Data applications faster and help you make your Hadoop projects more successful.


To watch the recorded webinar, click here.


Here is a transcript of the questions and answers from the event:


Which Hadoop distributions does Control-M support?

Answer: Control-M for Hadoop works against the native Apache Hadoop APIs, so it supports all the distributions and all their releases. We do not yet support the Hadoop 2 release for Windows (only Linux is supported), we have not received any requests from customers to support it yet…


What if I’m running applications that are not supported by Control-M, can I still get some of these benefits you described?

Answer: Yes, definitely. In reality there are endless amount of applications out there and while Control-M can support many of them using CLI’s and WebServices, we are working these days on a new tool that will allow creating “custom” job types with a “native” interface to the application. You will be able to share those “custom” job types with an online community or download job types that were created by other users. But regardless of those custom job types, if the integration with applications that are not yet covered by Control-M is performed via scripts, you still get many other benefits such as the dependencies between jobs, forecasting, SLA management, self-service and mobile access, notification, output analysis and much more. A lot of what is traditionally included in wrapper scripts is provided for every job in Control-M so your scripts can be much more simple and shorter. Just avoid using the native application schedulers to ensure you have an enterprise end-to-end view of the entire workflow, not silos or islands of automation.


We already implemented a bunch of our workflows with Oozie. Is there anything you provide that could help us switch to Control-M?

Answer: The Control-M conversion tool can import Oozie jobs to Control-M very quickly. Even if you are not using Control-M yet for your Hadoop jobs, and you only want to see what those job flows will look like in Control-M, you can do the import, see how easy the process is, and get a better understanding of the Control-M for Hadoop capabilities.


Is the communication between Control-M and Hadoop secured?

Answer: You can configure Kerberos Authentication so credentials are encrypted. This has actually been a major requirement from several customers who told us that such authentication is mandatory.


Do you have any examples from customers that you can share?

Answer: We have a couple of success stories on YouTube that you can watch, and we will soon publish a couple of additional ones. In short, one of our success stories is with a company named MetaScale. This is a company which is owned by SEARS Holdings. They took the same Hadoop based technology that they originally developed for SEARS, and they now offer it to other companies as well. For SEARS they analyzed customers shopping trends using Control-M and Hadoop. They were specifically impressed with Control-M's ability to integrate with so many platforms and applications, and the single point of control. The other success story is with a company called ChipRewards. They are providing Big Data services mainly to the healthcare industry. If you watch their video on YouTube you will see them talk about SLA management and how Batch Impact Manager helps them to meet their batch deadlines.


MetaScale Videos on YouTube:

ChipRewards videos on YouTue:



Do you have any other questions on BMC Control-M for Hadoop and about accelerating the delivery of Big Data projects? Post them here or contact me at tom_geva@bmc.com.


Additional Resources:



dilbert big data.gif

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Informatica Job Form.pngAre you still automating Informatica workflows with the PowerCenter internal scheduler? Or are you using homegrown scripts to schedule Informatica workflows with an external scheduler? Now is the time to boost your integration with the new release of Control-M for Informatica, and enjoy all the benefits of the best workload automation solution in the market!


BMC Control-M for Informatica provides a simple and easy way to automate Informatica workflows and integrate them with other enterprise applications (such as Hadoop and SAP), technologies (such as WebService, database processes and file transfers), and batch activity that runs on various platforms (mainframe to distributed and everything in between). It provides single point of control for all your workloads (including Informatica), SLA management, secured authentication, automatic error recovery, and Self Service access via web and mobile devices.


In July 2014 Gartner published their Data Integration Magic Quadrant where Informatica was positioned as the leader vendor in the data integration market. The Control-M for Informatica solution is one of the most widely used among all Control-M application plugins.


BMC has recently released version 8 of Control-M for Informatica, which includes the following enhancements:

  • Secured authentication via LDAP
  • Start or rerun an Informatica workflow from a specific task
  • Schedule a single task of an Informatica workflow
  • Access from Control-M to the log and statistics information of a specific Informatica session
  • Job type forms for BMC Control-M Workload Change Manager
  • Support for Informatica PowerCenter v9.6.
  • New platforms support including Linux 64-Bit, Windows 8 Windows Server 2012 and others.
  • Support the ability to schedule concurrent executions of Informatica workflows and the ability to specify instance name attribute value.
  • Installation of Control-M for Informatica on Windows clusters.


These new Control-M enhancements provide users better control on their Informatica workloads, offering increased productivity, and faster ways to recover from failures. If you are already using Control-M for Informatica - please share your experience with us, tell us how it helps you to automate and manage Informatica workloads, and let us know which other Informatica related functionality you require.

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Even with Control-M, problems can still occur in your batch environment.  It’s how quickly you recover that matters.

I have had the tremendous fortune and pleasure to have worked with Control-M since 1999.  I have seen firsthand how businesses benefit by using it to manage their workload environment.  But even with Control-M in place problems with jobs sometimes still occur.  However, with the addition of Control-M Workload Archiving remediation and recovery from those problems is quicker and more available than ever before.


Workload Archiving automatically collects and archives job log and output data and makes that data easily accessible.  It is architected to allow years’ worth of data to be stored where it can be retrieved almost instantly.  The data contained within the archive can be accessed (assuming permissions allow) from both the Control-M GUI client as well as from Control-M Self-Service and the architecture of Workload Archiving is meant to have little to no impact on the overall performance of the Control-M environment.


Archive policies allow administrators to easily determine what type of data to archive (job log and/or output) and the retention period for that data.  Fields such as Application, Sub-application and Folder, along with job status (OK-Not OK), can be used to create subsets of archived data with corresponding retention lengths.  For example, all jobs that end OK that have an Application of “Warehouse” can have their log retained for a period of 6 months, whereas jobs that are part of the “OnlineInventory” Application that end Not OK can have both log and output retained for 24 months.


With Workload Archiving access to potentially years’ worth of job log and output is as close as a couple of clicks away.  Within seconds of a job failure you can compare the output from the current version of the job with the output from a successful version from a year ago (maybe that is the last time the job ran).



The advanced search option lets you search for a text string that might be present in any prior day's log or output.  Or use any of the fields you see in the screen below to help narrow down what prior day data you are looking for.



If you are already using Workload Archiving let us know how it helps you shorten the troubleshooting of job failures.  Problems happen.  It's how you recover from them that matters.  Introduce BMC Control-M Workload Archiving (watch Workload Archiving video) into your Control-M environment and be better prepared to stay cool in the heat of the battle!

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-by Joe Goldberg, Control-M Solutions Marketing, BMC Software Inc.


Anybody familiar with Kerberos? How about Hive Server 2 or the Streaming API or Tajo? Great if you are, but it’s OK if you're not. Ask 100 IT folks and most likely the majority won’t know either.dreamstime_30.png


So why is it a big deal that BMC Control-M has just announced support for these technologies especially if relatively few are using them today? Thought you’d never ask!


Most would agree that Hadoop and Big Data are some of the hottest terms in the IT world today. And even if many organizations still are just kicking the tires or scratching their heads about how exactly to operationalize this technology, many are already deploying it and getting massive value from their investments. And the big news is that by 2020, this will be a $50 Billion market which means almost everybody will be using this stuff.


Now for the sixty four thousand dollar question. When you get around to evaluating a new technology, do you want to bet on a vendor that is a laggard and just recently joined the party or on the world’s best solution that’s been supporting that technology for years with deep experience and expertise?


Ok, yes that was rhetorical.


If and more likely when Hadoop is on your plate, you should know that Control-M for Hadoop was originally released in June 2013.  And since then Control-M for Hadoop has seen significant global adoption across multiple companies and industries driven by continuous delivery of valuable enhancements. As of this latest update, support is provided for:


And yes, the Big Data world is increasingly populated with new “animals” and projects on an almost-daily basis. Rest assured that the BMC Control-M team is fully committed to supporting this exciting and expanding ecosystem.  If you want to extract every benefit for enterprise batch processing with Hadoop today, and be assured of having the best of all possible worlds as you expand and manage this composite business workload into the future, call on Control-M.


Read, watch and learn more by visiting here.

The postings in this blog are my own and do not necessarily represent the opinions or positions of BMC Software


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On Wednesday January 28th 2015, Octavio Vazquez will explain how to configure and use Control-M Self Service. Self Service enables web and mobile access to view, order and perform actions on your jobs. This webinar will demonstrate how to create the services and authorizations to allow access to your Control-M environment.


There will be a demo of using Self Service from a browser and also the smartphone Self Service.


Connect with Control-M Webinar: Self Service Advanced & Mobile on January 28, 2015 @ 9:00am US Central Time


                        Register using the following link:  http://bit.ly/1AjonYs



Hope to see you there!

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With the start of the New Year, there is a lot of reminiscing about the previous year.  This often comes in the form of top 10 lists – such as the top 10 movies for 2014. 

1-7-2015 4-31-10 PM.png

and the top 10 smart phones for 2014

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There are those that provide us what they consider the major events that happened around the world during the year:

1-7-2015 4-28-31 PM.png


So I thought I would leave you with a view of what Control-M customers had to say in the year 2014.

Here are results from the BMC Control-M 2014 Survey. 


1-7-2015 4-34-06 PM.png


A few highlights:

  • Nearly 60 percent of organizations are managing workloads across mainframe and distributed systems.
  • Workloads continue to be on the rise, mostly due to new applications and business growth.
  • Adoption of self-service has nearly doubled year over year.


Enjoy the look back. 




Tom Geva

Depending On You

Posted by Tom Geva Jan 4, 2015
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How awesome would it be if you could see job dependencies on your mobile device?


Imobile flow with iphone frame.pngt’s been about 4 years since we released the first version of the Control-M Self Service mobile app. We started with an iOS app and then added support for Android devices as well. The next step was to make our app “tablet optimized” taking advantage of the additional real-estate available on devices with larger screens. Over time we’ve made many usability enhancements, including the highly requested features of the ability to order batch services from the mobile app and the ability to deploy the app using Mobile Device Management (MDM) software.


But there’s always been one capability which users have been asking for that was not available - at least not until today!


If you guessed the missing capability was the ability to see dependencies between jobs in a graphical job flow on your iPhone or iPad – you were right.  Today we are excited to release Version 6 of the Control-M Self Service mobile app that makes this a reality!!  And let me tell you – it is absolutely awesome!


You can download this version for free from the Apple App Store or from Google Play, and give it a try by connecting to our Control-M Self Service test-drive trial environment.


There are many more capabilities which we plan on adding to our mobile app, but if you are already using it – let us know which features you like the best and what functions you would like us to add next (and why)…





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