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New to Control-M Workload Automation?


The Control-M Support team would like to partner with you to give a more cohesive understanding of what to do when needing assistance. We have created a series of informational videos describing how to accomplish common tasks for your Control-M environment.  The goal of these videos is to make your life easier while working with Control-M and with BMC support.


Learn how to enhance your experience with BMC Control-M by utilizing the following resources!



How do I register for a BMC Support Login ID?

How do I navigate and use the BMC Support website?

How do I create and manage issues with BMC Support?

How can I download Control-M Products and Fixpacks?

Where do I find documentation on Control-M?

What are the supported Operating Systems, Databases, etc. used by Control-M?

How does Control-M product versioning work and how do I get the latest release?


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Learn how you can install successfully Control-M 9.


On Wednesday, September 23rd, Ted Leavitt presented and demonstrated the following:

        • System Requirements and Compatibility
        • Installation Planning
        • Installation modes (Full installation vs Custom installation)
        • Installing Control-M V9 on Windows and UNIX
        • Verifying Installation

Here is the Q&A for this webinar (Connect With Control-M: Installing Control-M 9)

Q: Please, could you repeat the URL to download "check_req" tool?

A: The URL for the check_req tool in Control-M 9 can be found in the installation Guide.  You can also go directly to:

Q: Do you have Oracle Database?

A: Control-M 9 supports Oracle with UNIX installations.  We use Oracle in both support and the labs for testing and reproducing problems.  In the webinar, installations were performed using the dedicated PostgreSQL database.

Q: How about install of Control-M 9 on cluster server, will it show today? or some other day?

A: We are planning on presenting installation of Control-M 9 on a Windows cluster in the near future.

Q: I did not see an option to use an Oracle database in the Windows installation.  Was that because we chose default options?

A: Available database for Control-M 9 on Windows are MSSQL and PostgreSQL.  I would suggest referring to the SPAC utility or the product release notes for more specific details.

Q: When would you not activate the gateway?
A: When defining a new Control-M/Server, I would not activate the Gateway if I was defining the M/Server for testing purposes or it was not avialable to be connected to.

Q: What are the recommended workstation specs for wa 9 vs 8?

A: The minimum requirements are documented in the release notes.  I believe for both EM 8 and 9 client, the minimum amount of RAM is 4GB.  The EM client will use more memory with the more jobs and alerts are loaded.  If you have hundreds of thousands of jobs, viewpoints showing these jobs will consume more memory and you will have to plan accordingly.

Q: Can Oracle be used for the archive?

A: Control-M Workload Archiving does not currently support Oracle.  There are plans to support Oracle with Workload Archiving with upcoming maintenance, although I do not have a firm date on this.

Q: Which user manages the default agent on unix machine? I see the agent is installed by default and there is a ctm_agent dir under Home dir for ctm server user but, a little confused about who the agent user would be.
A: With the installation of the Control-M/Server on UNIX (performed as the Control-M/Server user), the local Agent is installed as the Control-M user (ctm9 in this case).  The Agent will be started and run as this (non-root) user by default.

Q: Is it possible to install multiple instances of controlm/server 9.0 with a dedicated pgdb on the same physical windows 2012r2 server together with controlm/em server 9.0 also with a dedicated pgdb and what options should be checked/unique/shared ?

A: Only one instance of Control-M/Server or Enterprise Manager can be installed on a Windows host.  They can each have their own dedicated Postgres databases running independantly of one another.  A Windows host can have multiple instances of the Control-M/Agent.

Q: Is there any upcoming Application Integrator session?
A: Most definately.  We are planning on doing this early 2016.  Application Integrator support will be included with the release of the first fixpack for Control-M 9, tentatively scheduled for January 2016.

Q: will there be webinar on failover?
A: Yes, we are planning on hosting a webinar on Control-9 HA in the next couple of months.

Q: Can I use different A->S  & S->A  ports than my control-M_7.0  server/em  so I can have both versions talk to my agent hosts?

A: It is not supported, and you do not want to try, to have multiple Control-M/Servers submitting jobs to the same Control-M/Agent instance.  This can cause a variety of problems with delayed status updates, missing output and missing jobs.  If you are upgrading your Control-M/Server, you can use your old Control-M/Agent with the new Control-M/Server until you have an opportunity to upgrade it.  We will be discussing the Control-M Agent Deployment tool in our October webinar.

Q: Can I leave the control-M7.0_agent software on my windows/linux/solaris boxes & not upgrade the agents ?

A: Yes, please see above.  You will eventually want to upgrade your Agent, as the old versions will eventually become unsupported and new features and functionality will not be available in them.

Q: failover will support SQL Server also means if we use SQL server can we able to one click option to do the changes ?

A: The Control-M failover is managing only the Control-M appplication.  Any failover in MSSQL will be managed outside of the Control-M 9 HA.

Q: Can the V9 Gui coexist with V8 Gui on a machine?

A: The Control-M/Enterprise Manager clients can coexist on the same PC.  You can have version 7, 8, 9, and multiple instances of each on the same PC without issue.

Q: Do you have any documentation on highavailability for control-m 9 anywhere?
A: There is documentation in the Installation and Admin Guides regarding HA.  We are continuously working on improving the documentation, creating knowledge articles, and videos to better describe and demonstrate the functionality.

Q: How we can provide the client distribution to our app users... What is the replacement for weblaunch?

A: The Control-M 9 Client Distirbution is the replacement for weblauch in 9.  We are planning on hosting a Webinar on this topic in the next few months.

Q: Is there an option to point to a MSSQL database in the linux install?
A: No, MSSQL is supported for Windows only.  Linux supports the use of PostgreSQL and Oracle.

Q: I see you installed the EM and Control-m Server on separate databases on Linux, is there advantages or disadvantages installing this way?

A: Installing using different databases gives you the flexibility to manage and maintain these seperately.  Things like backing up and restoring the database are greatly simplified.  Support generally advises that installations of EM and M/Server have their own Postgres in production environments.

Q: If we run more than 10000 jobs (including 500 to 1000 cyclic jobs) then what about the memory utlization of the control-m em?
A: There is a sizing template in the Installation Guide.  We would advise filling this out and contacting support for more accurate estimates of the memory required on the EM Server and Control-M/Server host.

Q: Will the prerequisite script available for agent?
A: Yes, a prerequsite check script is available for the Control-M/Agent 9.

Q: Is there any new features for applying  DST?
A: Time Zones and DST functionality is the same as in verison 8 for the most part.

Q: We have too many videos or may I havn't found the right one , may I get the link to recevie a overall picture of Control M as a software, how things work right from installation and backaend processing. Sorry for a very basic requirement here.
A: There is some higher-level material available on the www.bmc.com site.  We will also add to our webinar topic list an architecure review.  Thank you for the suggestion.

Q: Previously we had to repair Mirroring in case it broke down due to any network issue or any other issue. In this v9 , do we had to do the same in case of a High Availability environment ?

A: If mirring breaks, it will still have to be repaired.  Mirroring is more tolerant in the past, but still requires a low-latency connection between the primary and secondary.

Q: When deploying EM across multiple servers, do you now support multiple naming servers or is this still a single point a failure on the primary host.
A: The Control-M 9 EM failover is designed to work with a single naming service.  The naming service will be running on the primary host.

Q: Can we use controlm 7 agents with controlm 9?

A: Control-M/Agent 7.0.00 will function with Control-M/Server 9, however, we would advise planning upgrades to the new version.  There are a number of new features and improved scalability which you will benefit from.

Q: Control-M server and control-M/EM ver 8,if i install control-M agent v9 is it suport ?

A: The Control-M/Agent 9 should work with the Control-M/Server 8, although this is not extensively tested.  The communication protocol version on the Agent would need to be set to be compatible with the Control-M/Server.

Q: Does it still supports agents from MPE/iX systems ?

A: As I understand HP has discontinued support for MPE/iX, although you should be able to submit jobs to MPE/iX as a remote host if it has a function sshd.

Q: Will v9 have seperate small WA Admin client install package as opposed to v8 having to download the entire 3GB Windows full install package? If not, please consider doing this.
A: The installation media (zip and ISO) are still large and a separate installation has not been prepared on media.  What we do have with Control-M 9 is the new Client Distribution tool, which should allow for simplified client installations.

Q: What changes made in the webserver orientation in V9.0?
A: We are looking to remove Silverlight from our web applications, trainsitioning to HTML5, but this will be coming with future maintenance.  The version of tomcat has been upgraded to 7.0.50.

Q: Does EM server support failover?
A: EM does support failover with MSSQL and Oracle.  We are continuing to work on the HA with Postgres and EM.

Q: Will the BMC migration facility provide any new functionality to allow backout/downgrade to a previous version?
A: There is currently not any specific functionality provided for backing out an upgrade.

Q: In the agent config  can we auth two ctm servers with diffrent versions?

A: The Control-M/Agent should only receive jobs from one Control-M/Server (environment).  Authorizing the Agent to multiple Servers is possible, and would be done, for example, when upgrading, but it Agent should not be receiving jobs from both M/Servers at the same time.

Q: can we change the data size from medium to large and vice versa after few months?
A: With the Postgres database, the database (files) will continue to grow as needed allowing available disk space in the datbase files location.

Q: In current v9 is there a need to enable mirroring in case of High availability environment when it breaks ?
A: The HA for Postgres relies on database mirroring, yes.  When the M/Server fails over to the secondary, mirroring from the secondary to the primary will have to be re-established prior to failing back to the primary.

Q: Can we install control-M 9 server and EM in same machine?
A: Yes, Control-M/Server and EM can be installed on the same host.

Q: So if you are no longer using silverlight with v9, thats that mean Selfservice in v9 will not use sliverlight?

A: With the GA release, silverlight is still in use, but there are plans to move off Silverlight in the near future.

Q: On Windows can we have different versions of Agents?
A: It is not supported to have different versions of Agents installed on the same Windows host.

Q: Can the new Control-M v9 push an agent to install from Enterprise Manager?

A: We cannot install a NEW Agent with the Agent Deployment tool.  We will be talking more about the new Agent Deployment tool in October.  If you were so inclined, you could install a Control-M/Agent using it first as a remote host and then utilizing a silent install script, but this is not something "out-of-the-box".


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Simply put – the next generation of leading workload automation software is now available.  Don’t delay – download now and see what makes Control-M 9 the best yet.


ctm_wallpaper_1920x1080_Updated.pngAnd yes, while I am biased (I’m not afraid to admit it), I am also confident in the statement above.  Being relatively new to the workload automation space (after years with systems and applications performance management, IT asset management and service support solutions), I have the unique position of a fresh set of eyes when it comes to workload automation solutions. The more I see of the solutions available on the market and the more I hear from customers and prospects, the more I realize Control-M is a precious gem.


But enough about what I think. It’s really about what you think.  While I can highlight some of the latest features and benefits, it’s how you are able to adopt and leverage the capabilities within Control-M to make your life easier – lower your total cost of ownership, improve the value you deliver to the business and of course deliver applications faster, right? Here are some new features that should do just that:


Automated Agent and Client Deployment – Using the Control-M 9 automated agent and client deployment capability, you can reduce manual upgrades and maintenance. However long this has taken you in the past, it will take less time now.  We have customers that will go from months to days and some from weeks to hours.  The agents and clients can be updated in a single step or the update package can be transferred and deployed at a later time increasing the flexibility you have around updates and deployment all of which will help keep your costs down (and we all know if you can help save on costs, that earns brownie points with the boss).

Runtime Estimations.png

Run Time Analytics – Control-M 9 features

advanced out-of-the-box insight into all jobs in an enterprise view at a glance, significantly improving run time estimation with Batch Impact Manager analytics without being defined as a part of a Batch Impact Manager service.

High Availability – Control-M High Availability enables you to maximize production environment uptime, prevent data loss, and ensure business continuity in the event of hardware failure or for maintenance. Both automatic and manual failover capabilities are supported and both are managed from a single point of control.


Automated Application Workflow Promotion – Using Workload Change Manager, you can now automate application workflow promotion across environments, from test to dev to production, accelerating application change and deployment cycle times.  Because during the promotion process all job definitions are modified and validated according to your Site Standards of your target environment, workflow deployment time can be reduced by up to 80%. This one will go a long way to making your life easier – what’s better than eliminating human errors and manual work?

In addition, Control-M for Databases is also releasing an update. Control-M for Databases offers intuitive, interactive, secure, and seamless integration with database systems. Key features include:

CTM DB 9 - connection profile add.png

Open platform support for JDBC-compliant databases – Simply put, you can now configure connection profiles to any database platform with user-provided JDBC drivers such as SAP Hana, Teradata, MongoDB, and MySQL. 

Support for MSSQL Integration Services Catalog (SSISDB) – Of course you likely already know that SSISDB is a central repository included with MSSQL 2012 (and later) that allows users to manage and monitor SSIS projects with related configuration and parameters. Control-M for Databases 9 supports properties overrides, options to select relevant environments and the ability to browse for SSIS packages in the SSISDB.


Support for new database platform releases – out-of-the-box platform support now includes native 64-bit Linux, MSSQL Server 2012 and 2014, Oracle database 12 and IBM DB2 10.


Additional enhancements include a secure connection to MSSQL, having a set number of characters in the output columns, leveraging a custom separator in CSV outputs, and the option to keep Oracle comments and hints.

So now you have the highlights – and you want to know more.  Here are some key resources that will help you as you plan to update your environment to Control-M 9.


Datasheets: Control-M 9 / Workload Change Manager / Control-M for Databases

Videos detailing new features for Promotion and High Availability

A new whitepaper – Control-M is Free: The Economic Benefits of Workload Automation – I’m including this one because it’s a phenomenal paper – not from BMC but from one of your recognized peers, Brian Anderson at HSN. See, I’m not the only one that thinks Control-M is quite something!  (Brian will also be presenting at Engage if you want to ask him personally about his experience with Control-M. Session 95: Building your Brand: Are you an “Automation Profit Center” or a Faceless Black Hole of IT Spending - Select Keywords and enter "95" for the Session ID.)

If you missed this last week it’s work watching – Alf’s Zoo latest blog focused on an interview with Robby Dick and Tom Geva from BMC discussing Control-M 9.  A great way to spend about nine quick minutes if you didn’t read the details in this post!

Engage 2015.pngIf you’re going to be at Engage be sure to attend Session 314, “What’s New in Control-M 9”. This is an advanced technical session with our experts Joe Goldberg and karol smeczechowski. And don’t forget about the hands-on labs for Control-M 9 – one for the administrators (LL42) and one for the schedulers and operators (LL43).  I love that this release is close to Engage – what a great way to get all the information you will need to know for your update!  For more details on what’s being covered around Workload Automation at Engage take a look here (select track: BMC Control-M Workload Automation). And most importantly – don’t forget to come take a swing at the BMC Control-M: Powering Innovation Power Drive booth (aka golf simulator).  When it’s virtual we can all be Tiger Woods you know!  Or Rory McIlroy…or Jordan Spieth…or Sergio Garcia…you get the idea.

And finally, as if that wasn’t enough – we want to make sure that you have a chance to ask your questions about Control-M and get answers direct from our awesome product management and development teams. Details on the Google Hangout set for mid-October will be coming soon. Look for them here, Twitter (@BMCControlM), LinkedIn and Facebook – yes, Control-M is definitely social!

Can't wait to hear what you think about Control-M 9!

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Learn how you can benefit from Workload Archiving by storing your critical Job log and output data long term.


On Wednesday, August 19, 2015, Joel Brecker presented and demonstrated the following:


        •Reducing the size of your Control-M Database
        •Reducing output disk space on the Agent
        •Keeping job log and output for up to a year or longer
        •Using Archiving policies to specify what data to retain
        •Easily viewing Archived data from the Control-M Enterprise Manager Client


Here is the Q&A for this webinar (Connect with Control-M Webinar: Managing Job Log and Output with Workload Archiving)

Q:  If V9 installation sits on the same machine as Control-M Enterprise Manager, can Workload Archiving be installed with an existing Oracle database?
A:  Workload Archiving version 9 will support the use of an existing Oracle database when Fix Pack 1 has been applied.

Q:  What are the supported databases for Workload Archiving?  Oracle, MSSQL, Sybase, PostgreSQL?  Can I use an existing Database install base?
A:  Workload Archiving version 8 supports the included PostgreSQL database.  Fix Pack 2 will allow Oracle database.

Q:  How can I backup my Workload Archiving database?
A:  The Workload Archiving Database can be backed up using the same hot backup process used for backing up you Control-M Enterprise Manager Database.  The Workload Archiving Server has the scripts necessary to complete the hot backup.

Q:  Will I see Workload Archiving in the CCM?
A:  Workload Archiving 9 will be displayed in your Control-M Configuration Manager 9.  Workload Archiving 8 is managed from the server that it is installed on and is not shown in the Control-M Configuration Manager.

Q:  Can I run Control-M reports against the Workload Archiving?
A:  Workload Archiving is only for job logs and output.

Q:  What if I have many applications for the same Archive policy?  Can I have multiple entries on the Application field? (separated by comma, for instance)
A:  You can have multiple entries in the “Exceptions” column separated by commas.  The “Criteria” field allows wild cards and single named items.  It is possible to select specific items using both these fields.

Q:  Are there any Alerts before the Workload Archiving database fills up?
A:  There are XAlerts when the database fills up.

Q:  Workload Archiving uses ARCUSER, can we change and use a different ID than ACRUSER?
A:  The ARCUSER is an internal user created when Workload Archiving is installed.  There is no documented process for changing this user ID.

Q:  Once you set up a rule, if you change it later, will that change take effect immediately? or is it necessary to recycle something?
A:  After creating a new rule and saving it, this new rule takes effect immediately.  Any data currently on your Control-M Server and Agents at the time of the rule will be Archived.  If you change a rule it will also take effect right away.  It is not necessary to recycle anything.

Q:  In my environment, the archive search is greyed out, does it mean that the Archive add on is not available?
A:  Yes.  To use Archive Search Workload Archiving must be installed.

Q:  Should the cleanup start time be set to a different time than our New Day to avoid any performance issue, or it's ok to do it at the same time New Day runs?
A:  Workload Archiving does not have any impact or connection to the New Day process.  You can set your daily Clean up cycle to any time that you wish to have it run.

Q:  What about in v8, I see that Workload Archiving is greyed out, what does this mean?
A:  Workload Archiving must be installed prior to its use.

Q:  We have version 8 EM. Do I need to install Workload Archive in my existing EM server account in HP UX server, or is it going to be a separate installation like Control-M Server?
A:  Workload Archiving is a separate application and should have its own machine.  It will require a separate installation.

Q:  How can more than one item be included in the rule criteria?
A:  The “Criteria” field accepts wild cards, which allows “All” items to be selected, and can be limited by using the “Exceptions” field to enter multiple items separated by commas.

Q:  In control-m 9, is Workload Archiving a part of the installation?
A:  Workload Archiving is a separate application with its own installation process.

Q:  We can view 4 days logs and output, sometimes when I try to load the history for any environment, I get the error "failed to open an archived viewpoint due to load limitation at server".
A:  Workload Archiving does not handle Archived Viewpoints.  It only Archives job logs and output.

Q:  What is the average time for Cleanup? During cleanup can we view the archived job logs and output?
A:  The Clean-up process is relative to the amount of data to be removed and is quick.  You can still view and use the Archive data during cleanup.

Q:  How to do you troubleshoot if there is a communication issue between the Control-M Enterprise Manager and Workload Archiving component?
A:  You will use the arc_test_configuration command.

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The other day I was discussing a particular process that gets performed ad-hoc and how we could turn that workflow into an automated process and then tie it into a self-service request.  This particular process had been done for years by a few folks manually running scripts and submitting data to a few services via web interfaces. It worked relatively well and the particular manager I was talking with was of the mindset that if it worked, let it be, there were other more important things to work on.


I then pulled out one of my favorite words to use when talking about Workload Automation - visibility.


Wouldn't it be great to have visibility into that process?  To know where we were in the chain, if a failure occurred somewhere, and get an estimate of how much longer we had to go?


The manager lit up with excitement, and that "Thanks, but no" turned into a "Yes! Yes! Yes!"  In less than two days we had the process automated, setup so that end users could access it via a self-service mechanism and fully visible.


Visibility is one of the great benefits of Workload Automation.  Often we tend to talk about the IT benefits of getting process flows automated or put into a Workload Automation system and we tend to forget that many of the workflows we support are IT-driven, but are supporting business units on the other side.   Managers often don't care how something gets done, just that it gets done.  They want information and insight into the process, whatever it may be.  Give them more than they had now - such as visibility - and you will always win them over.


Batch scripts litter network drives everywhere.  CRON and Scheduled tasks hide on servers across data centers around the world.  Those scripts are great for what they do - and indeed they are a first step in the automation cycle - but they provide zero visibility into what is happening and how it impacts the rest of the business.  What happens when the person that runs that batch script on their desktop leaves for vacation for two weeks?  How about maternity leave for 6 months?  The work stops happening often times without anyone away until weeks or months later when someone notices data missing.


We talk about agility in IT operations, but how agile is our business processes if they are still depending on people and processes hidden away on servers?  Agility depends on visibility.  A set of tasks that is only known to one or two people stops agility in it's tracks when those people suddenly aren't available, or something goes wrong and only one person can diagnose it while entire groups of people are scrambling to figure out why a process that has worked for years has suddenly stopped without any warning.


The next time you get the age-old question of "Why should I put this into Control-M?" ask them if visibility matters.  You may find you turn the entire conversation around, and give people a new way of thinking about the benefits of Workload Automation.

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Learn how to maximize managing Control-M jobs with Viewpoints and Job Versioning.


On Wednesday, July 22, 2015, James Pendergrast presented and demonstrated the following:

        • Using Viewpoints to manage your current jobs and active environment
        • Advanced features available in the Monitoring Domain
        • Using Archived Viewpoints to view job flows from previous days
        • Using Job Versioning to audit job changes
        • Using Job Versioning to recover jobs


Here is the Q&A for this webinar (Connect With Control-M: Job Viewpoints, History and Versioning)


Q: For the parameters MaxOldDay and MaxOldTotal, are these set for each defined gateway or they apply in general for all the gateways?
A: These parameters apply to all the Gateways. This is per data center, so if there are two data centers, and 7 days, there will be a total of 14 days worth of data. 

Q: What needs to be done if you change the MaxOldDay and MaxOldTotal?
A: If these parameters are changed, then the Gateway needs to be restarted.

Q: Any data how to predict table space increase needed when increasing MaxOldDay and MaxOldTotal parameters?
A: The space needed to store depends on several factors including how many jobs run. A good way to estimate is to check the size of the current database tables IOALOG_*, and divide by the current number of days being kept. This will give an approximation for one days worth of logs. Then multiply this value by the number of days MaxOldDay and MaxOldTotal will be set to.

Q: When I create a viewpoint is it available for all users or just for me?
A: Viewpoints are stored in the database, so they are accessible for all users.

Q: There is a filter that can be used with ALLJOBS, called NOTOK.  In fact, that filter can be used on any Viewpoint.  Why the need to create a new one--as Viewpoints all need to be loaded into Memory of the EM Server when started?
A: This is true, viewpoint ALLJOBS is loaded, then a filter can be applied for Job Status.
Another method is to create a Viewpoint for users who may not know how to use the filter. 

Q: If I have 5 of the same viewpoints open, does it take 5 times as much memory?
A: If there are five different viewpoints open, then memory for each will be used. If five of the same Viewpoint is opened, then only one will need memory.

Q: when I do playback, what time is it starting and ending from?
A: The Start and End times of the Playback is based on the start and end time of the Gateway download. Normally this is the NewDay time.

Q: If I want to keep more versions of the job, is it necessary to recycle a component if I change "VMVersionsNumberToKeep" parameter?
A: The GUI Server will need to be cycled if the "VMVersionsNumberToKeep" parameter is changed.

Q: Will History ever allow for viewing more than one datacenter? If I have two Control-Ms, I can only view one at a time?
A: This may be changed in a future release, but for the current versions, the History is stored based on the DataCenter/Gateway.

Q: When you restored the deleted job did it go back to the folder it was deleted from or did it create its own folder?
A: The job is restored to the Folder/Table that it is deleted from. 

Q: I can see neighbors but I cannot see the neighborhood feature as you showed when selecting the neighborhood?  Is this a setting? 
A: This is a feature that is in Control-M EM version 8, fixpack 6.

Q: How can we create a view point for the jobs that are running longer than 5 days?
A: If you use the AllJobs Viewpoint, and set a filter to ODATE, then you can see jobs that are currently running that are older than that date.

Q: Is there a way to find out when a job last ran without going thru archived viewpoints?
A: If the Job is visible in the EM GUI, then you can check the Statistics. If the job is not in the GUI, then the only way would be to look in the Archived Viewpoints, or run a Report on the Job Statistics. The Server utility ctmruninf can be used.

Q: How to find who did the changes in the active job environment? All I can see in the logs were job is Hold by x user and Free by x user...
A: The Server logs show what actions were taken by what user.

Q: what is the max value you can put for VMVersionsNumberToKeep paramater?
A: There is no known limit to this value.

Q: In versioning, can a complete Folder be restored?
A: Versioning only restores a Job. Restoring the Job, will also restore the Folder if it doesn't exist. All the jobs can be selected and restored, but the Folder itself can't be restored.

Q: Is there a way to expand the tree in the monitoring view with one command?
A: The Tree View does not have a shortcut to expand. Each "plus" sign will need to be selected.

Q: Can we create viewpoint that display long running jobs (eg. running for more than 6 hours)?
A: Any of the Job Attributes, including StartTime can be used. The time will be static from when the Viewpoint or Filter is opened, so it will need to be refreshed.

Q: Could you please explain the need of Control resource in Control-M?
A: The Control resource is used to control access to a resource. For example, you may have a job that needs exclusive control of the database while the job is running.

Q: Are job statistics not longer available for the last several runs?
A: Job statistics are available for the last runs of the job. If the job is in the AJF, and visible in the GUI, then statistics will show when the job ran last. If the job is not in the AJF, and not visible, there isn't a way to get to the statistics.

Q: Anyway to do the playback feature on the current active?
A: The Playback feature is only available for History/Archived Viewpoints

Q: Can you identify who has an open history view, and close the history view after it has been opened a set time to prevent people holding some of the quota all day?
A: This question has been answered verbally.

Q: Can we compare 2 versions of a folder and get a summary?
A: This functionality is not built into Control-M, but could be easily done by exporting the folders to XML and then comparing the files.

Q: Will increasing the stored number of days affect database performance?
A: Increasing the stored # of days will cause more database storage but it won't affect the performance (speed). 

Q: General Question -- Is there a timeout on WLA Client?  Self Service and WCM both have timeouts.  Is there a setting to do this in the client? Thick Client WLA.  Timeout to lock it such as it does in Self Service and WCM.
A: The Client does have a timeout, and will attempt to re-connect 3 times. There isn't a method to lock the Client after a specified time. The Client can be Kicked off from the CCM, by manually selecting the GuiServer, and using the Control Shell.

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If you are running multiple Control-M servers, including Mainframe and Distributed environments, you can control your workload flow between the environments using global conditions. For example, after a job completes on your Mainframe Control-M/Server, it can trigger a job on your Distributed Control-M/Server and vice versa.


On Wednesday, June 17, 2015, Froilan Reyes and Richard Talbert will discuss the following about Using Global Conditions:


        • The Global Condition Server(GCS) process overview
        • GCS configuration
        • Passing conditions between Control-M/Servers
        • Demonstrate adding, using and testing global conditions between mainframe and distributed environments


Q:  Are we able to pass conditional (maybe) conditions?
A: Maybe conditions are normal conditions that get added with the ctmldnrs. Once this conditions are added, if it is a global condition it will be passed to the specified CTM Servers.


Q: What is the length of a condition?
A: For the DS side it can be 256, for the Mainframe it is 39

Q: If passing conditions between cyclic jobs what is the best way handle them if they run closely together?
A:  There can be a two minute limitation for the same global condition to be updated. To be safe make the updates at least two minutes apart.

Q: What happens if the GCS is down?
A: The global conditions won't be sent between Control-M/Servers.

Q:  Does timestamp on global conditions come from the originating datacenter?
A: Condition time stamps are when they get posted to the ctm server. GCS is only concerned when a condition that has not been processed, comes in with in 2 mins. So if a datacenter was down for several hours, GCS would treat all of the updates as if they were just posted. There are some limits on how far back (ODATE) GCS will look at conditions


Q:  Are any kind of characters or symbols allowed in the name of a condition?
A:  Special charters are allowed, but this is limited to what is specified in the Parameter Guide for conditions name.

Q:  In system configuration, system parameter VARIABLE_INC_SEC is set to LOCAL where does the Global Condition get saved if it doesn't go to the agent?
A: VARIABLE_INC_SEC is used with global variables not global conditions  

Q: A condition can be posted into two or more Data Centers at the time?
A: If the global condition is setup to go to more than one ctm server, it can post to how ever many it is setup to post too.

Q: Can a global condition performs a force job also from a Folder?
A: Global conditions don't force or order jobs. I merely creates conditons that allow jobs or folders to be executed.

Q:  Is it advisable to use bypass option when we have global conditions ?
A: At that point, for the job, it is just a condition that has not been posted. You then get to choose to bypass it, add it (be careful), or hold the job and delete the condition from it. Bypass does not add the condition.

Q:  On those global maybe conditions is there documentation that tells how to configure ADDMNCND and CTMLDNRS to check for them on another server?
A: We do not have the ability to do global maybe conditions, out of the box.

Q: Why Global Condition doesn't show up in the listing ?
A: If the prefix is not on the listing then most likely that prefix will no longer be used.

Q:  Say for instance - If the GUI is down, Is there a way to add GC from command line or any other source?
A: For now there is no way to create the Global Condition Prefix, other than the client Workload Automation

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Learn how you can benefit from Workload Archiving by storing your critical Job log and output data long term.


On Wednesday, August 19, 2015, Joel Brecker will discuss and demonstrate the following:

        •Reducing the size of your Control-M Database
        •Reducing output disk space on the Agent
        •Keeping job log and output for up to a year or longer
        •Using Archiving policies to specify what data to retain
        •Easily viewing Archived data from the Control-M Enterprise Manager Client

Don’t miss a live demo of these features. There will be a Q&A after. Register Here!

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On Wednesday May 20th 2015, Pilar Soria will discuss how to install and configure Control-M for Hadoop and demonstrate creating jobs to automate Big Data. The webinar will include:

• What is Control-M for Hadoop?
• Installing, configuring and setup of Control-M for Hadoop
• Creating Map Reduce and Sqoop jobs
• Hadoop job Conversion tool
• Demo configuring Control-M for Hadoop with Kerberos


Q: Do we have developer studio to practice?
A: Control-M for Hadoop jobs can be defined from Workload Automation Client.

Q: Does my kerberos ticket lifetime in the confirmation management have to match my ticket lifetime in my kerberos configuration?
A: Equal or less than what is configured

Q: Do I need to run kinit by hand to run Hadoop jobs from Control-M?
A: No, Control-M for Hadoop will run kinit command automatically

Q: Do I have to run the agent as root to do impersonation?  Do I have to run as root without kerberos?
A: For impersonation (Kerberos impersonation) Control-M Agent should start as Control-M Agent owner. The impersonation is done at Kerberos level with “ksu” utility.
   Without kerberos, Control-M Agent has to be started as root user in order to submit jobs with other users (Run as)

Q: Does the CM for Hadoop support Windows?
A: Currently, Control-M for Hadoop only supports Linux 64 bit machine

Q: Are you planning on supporting spark with the CM for Hadoop?
A: Control-M for Hadoop will support spark in next patch that is tentatively planned to be released in July.

Q: what is the minimum space required to install hadoop?
A: To install Hadoop you will need about 1.2GB.

Q: Can I run commands that are not HDFS commands as pre/post?
A: No, in Pre/Post commands only Hadoop fs commands can be submitted.

Q: Where can we use Control M¬?
A: Not sure I completely understand the question. Control-M Supports a variety of Operating Systems, including MainFrame, Windows and Unix.

Q: Does CM can handle various jobs at a time by automation?
A: Control-M for Hadoop can submit and monitor jobs concurrently.

Q: does DB schema and procedure can be run through Hadoop module?
A: Not sure I understand completely the question but if you meant manipulate Database schema and run procedure with a Database we have Control-M for Database the supports that.

Q: How can I get access to the conversion utility?
A: Control-M for Conversion Tool can be downloaded from EPD (http://www.bmc.com/available/epd.html)

Q: do we have any conversion tool to move jobs from hadoop to control M.
A: Yes, with BMC Control-M Conversion Tool we have the capability to read the Oozie scheduling metadata and build the scheduling definitions for you in Control-M.

Q: Can you provide a brief ppt on what exactly control M does?
A: I might suggest you take a look at the overview @ http://www.bmc.com/it-solutions/control-m.html which discusses Control-M's functionality

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I have the fortune, and sometimes misfortune, of travelling around much of the world for my job. Every time I am in Tel-Aviv I make it a point to visit what is quite possibly my favorite restaurant in the whole wide world.  It is an unassuming spot on the ground level of an office building.  It is a Tripolitanian place that has magnificent meats, vibrant vegetables, great grains, and super spices. I would guess they also have delicious desserts, but the starters and main courses are so amazing I never make it that far!

A typical spread looks like this:

In all honesty I am not 100% sure on the exact details of what is in every dish.  I would also go so far to say that individually each dish is good, maybe even great, but when combined together the whole experience and combination of tastes is simply amazing. 

As I span the globe talking to customers and prospects, the subject of applications and how to manage their workloads is often the topic of choice. It occurred to me that much like my favorite restaurant and its wide variety of dishes, the same holds true for all those applications.  Individually they are good, maybe even great, but when combined together they deliver the business services that ultimately are not just part of your business, they ARE your business.  From billing to payroll, logistics to shipping, online to back office, there is no business service you provide that is not backed by a number of applications working together.


For a longtime I have been convinced the best way to integrate all those applications together is through workload automation.  And with the June 2015 release of Control-M Application Integrator there are more ways than ever to integrate most any application into your Control-M Workload Automation environment.  Application Integrator is a self-service web design tool that allows you and your application developers to create your own Control-M job types for almost any purchased, open-source or homegrown application.  Once created you can then manage the workloads for that application inside of Control-M the exact same way you do for the rest of your mission critical workloads.  You don't have to rely on insecure and hard to maintain scripts.

I have 4 kids that aren’t crazy about Tripolitanian food, but they do love pizza.  Once in a while they will ask for a frozen pizza and my response is always the same….”Life is too short to eat bad pizza”.  Living in the Chicago area means I have many amazing pizza places nearby and I think it is nearly a sin to waste time on lesser pizza.  Life is also too short to manage workloads in an inefficient and risky way. If you agree, check out any of the following resources to see how Control-M Application Integrator can help you manage ALL your workloads in a consistent and comprehensive way.

Control-M Application Integrator Web Page

Community Sourced Repository for Application Integrator Job Types

Webinar Covering Application Integrator


Comments are welcome and I would specifically like to know 2 things:  What food combinations are better together than separate and what applications are most important to the delivery of your business services?

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Who needs information

When you're living in constant fear

Just give me confirmation

There's some way out of here


According to the Radio K.A.O.S page on Wikipedia, the event that inspired Roger Waters to write the lyrics of the song “Who Needs Information” was the 1985 miners' strike in Britain where a striking worker threw a concrete block off a motorway bridge, killing a taxi driver who was taking a working miner to his job. This was an example for how far people will go to pursue their monetary goals.


You can blame me for using Roger Waters, Pink Floyd, Tom Petty, Queen, or even The Matrix movie for monetary reasons as well, being an employee of a commercial software vendor, but if you are reading this blog there is good chance you as well work for a commercial company with stakeholders, owners or someone that cares about revenue and profitability. You are expected to help your organization be successful and to generate revenue.


Being successful means to have an advantage over competition, and the way to get that advantage these days, is information. The more you know about your market, about your competitors, and most important – your customers, the greater the chances you’ll be successful.

But there’s a catch. The more information you have, the greater the challenge it is to analyze it. Traditional technologies such as relational databases and data warehouses can no longer process the amount of data generated by social channels, or gathered from online websites and other machine generated data, at least not in the timeframes that allows you to take advantage of the processed results to drive relevant business decisions.


Technologies such as Hadoop and in-memory databases are becoming more and more popular these days. Big Data is no longer just a buzzword. If you search for use cases on the websites of all the major Hadoop distributers (for example Hortonworks, Cloudera and MapR), you will find plenty of stories describing how companies are taking advantage of Big Data technologies and Hadoop specifically to become or remain competitive.


But Hadoop is not an island, and it will not replace the traditional database platforms which all your business applications connect to. Commonly large amounts of data are processed by Hadoop and the results are then sent to a legacy data warehouse or back to a mainframe if Hadoop is used to reduce mainframe license costs for example. ERP systems such as SAP, Oracle E-Business Suite, PeopleSoft or others might be involved in the process as well, along with file transfers, direct access to databases, ETL or data integration activities and eventually business intelligence or analytics tools that are used to expose the information to business users.


So how do you make sure that all these systems are in sync?

How do you monitor the process from beginning to end and ensure that you are meeting your deadlines?

How do you manage changes across all these systems, making sure everything is audited and compliant with your company standards and policies?

How do you provide business users self-service access to their parts of the workflow?


You need a solution that that allow you to manage everything from a single point of control, to configure automatic recovery from failures so the amount of manual corrective actions is as minimal as possible (including recovery from point of failure to reduce downtime in case of a problem) and to define proactive SLA/deadline notification so potential delays or failures in critical services are identified as early as possible when you still have the time to fix the problem before you miss the deadline.


And how do you get all these capabilities and more? You select the leading workload automation solution in the market, the only one that really can handle all the applications and platforms that you need. It even has an online open community that allow users to collaborate and share custom integration they created. Specifically for Hadoop, it offers a native interface that can eliminate any scripting, homegrown integration workarounds, or the use of Hadoop-only limited schedulers such as Oozie.


If you want to learn more about Hadoop workflow automation or about centralized approach for automation of any application or platform, simply click on the links above or below...


It’s also the time now to register to BMC Engage, the largest BMC conference of the year, which will have a dedicated track for workload automation - while you can still get the early bird pricing

Make sure to attend Joe Goldberg's session on Hadoop and the "Elephant in Your Computer Room" (Session #386)


If you are planning to attend Strata+Hadoop World in New York City this year, make sure to stop by the BMC booth and see a live demo from one of our experts.


There is plenty information for you online (who needs it anyway?), but if you have any question or need more information, post it here as a comment.


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Evaluation.pngOf all the projects I have worked on since joining BMC 14 years ago, Control-M Application Integrator is definitely one of the most innovative. For those of you who missed the press release announcement, it is a self-service web design tool that allows “teaching” Control-M how to integrate with any application, easily and quickly: how to submit the jobs to the application, how to monitor the jobs, how to determine if the jobs completed successfully or with errors, and how to abort the jobs if they need to be stopped. This is a first-of-its kind self-service tool that allow designing new job types without any development skills.

In addition, the team also created an online open community, The Control-M Application Hub, where customers and partners can find, share and submit their job types. This is also an industry first community that can allow users to reuse job types created by other community members and collaborate for the greater good.


Throughout the design and development of Control-M Application Integrator, we worked closely with customers and partners, many of whom evaluated the PreGA releases of the product and provided feedback. As I reflected on the release and how we were able to deliver this awesome technology, (and yes, I am a bit biased…) I found myself focusing on four things that customers and partners were able to get out of participating in this process:


1. Your opinion matters

Every product or feature we develop is aimed to solve a business problem and to provide value, and we need to hear from you what challenges you have and how we can help you solve them. When you share this information with us, we can make sure that the product covers your specific use cases and that it includes the features you need the most. It doesn’t guarantee that every enhancement requested will make it to the first release of the product but when we hear consistent feedback from customers we take that into consideration when we build the product roadmap.
With Control-M Application Integrator we have made various usability changes based on feedback from customers, and we added features which were originally considered for future releases. These include for example enhancements to WebService security and the output handling functionality.


2. Your platform of choice

Our quality control team is extremely focused on testing products by use cases provided by customers, and on the platforms that are most commonly used by customers. But when you install, configure and run a PreGA software build in your environment, you increase the chances that defects that are unique to your specific platform or use cases are identified and fixed before the product is released to the market, making it much more stable. With Control-M Application Integrator we were able to address a number of these defects identified by customers, some of those identified in very early stages of the development process.


3. Your application

Control-M Application Integrator allow integrating Control-M with any application, commercial or homegrown. Customers that participated in PreGA evaluation created job types for applications such as SAP Business Objects Data Services, Tibco, Oracle Human Capital Management (HCM), MicroFocus, Lawson, SalesForce.com, GlobalScape, EMC Networker, Teradata, QlikView, and other homegrown banking and telco applications. We expect many of those new job types to be shared with the community in the near future on the Control-M Application Hub.
What applications do you need to integrate Control-M with? To make sure you aren’t recreating the wheel, be sure to check the Control-M Application Hub – and if you create a job type that you don’t see on the hub – share it!


4. Your time to value

Learning how to use a new product in parallel to its development, and testing it on your own specific environment, can dramatically shorten the time it will take you to start using it in production after it is generally available. Many of the customers that participated in the Control-M Application Integrator PreGA program are now in final stages of production deployment, some of them are among the largest global banks and telco companies in the world, and others are leading companies from the retail, healthcare and utilities industries. They all understand that in order for them to remain competitive and grow, they need tools that will allow them to innovate and automate, and that’s exactly what Control-M Application Integrator offers them. Don’t wait to get started – it’s there for you too!



The Control-M product team regularly travels to visit customers around the world in an effort to understand our customer’s ever changing business challenges and needs, and to share news on the latest product releases as well as what’s to come. So next time we meet, ask us about the Control-M PreGA evaluation programs and how you can join.  Help us help you! Get it while you can!


For more information about Control-M Application Integrator, visit www.bmc.com/integrate and www.bmc.com/hub.




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Learn how to maximize managing Control-M jobs with Viewpoints and Job Versioning.


On Wednesday, July 22, 2015, James Pendergrast will  discuss and demonstrate the following:

    • Using Viewpoints to manage your current jobs and active environment
    • Advanced features available in the Monitoring Domain
    • Using Archived Viewpoints to view job flows from previous days
    • Using Job Versioning to audit job changes
    • Using Job Versioning to recover jobs

Don’t miss a live demo of these features.  There will be a Q&A after.
Registration is now open here!

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It's that time again - and there's not much time left before you miss it!  Chicago and Tampa Control-M User Groups will be meeting before the month is out.  Be sure to mark your calendar and RSVP for the meeting in your area.  It's a great way to meet and network with others in your area working with Control-M - compare your stories and successes and build your local "I have a question, can anyone answer this one?" network!


Here are details for both - again, don't delay - not much time left to get your name on this exclusive list!


Florida User GroupChicago User Group



Friday, June 19th





2202 N. Westshore Blvd., 6th floor

Tampa, FL 33607

Map & Directions

*Free Visitor Parking


Register Here

Agenda at a Glance:

8:30 am Continental Breakfast, Meet-N-Greet

9:15 am President's Welcome & Opening Remarks

9:30 am Control-M Conversion/Migration

10:30 am Morning Break

10:45 am Group Discussion / Q&A Session (Part I)

11:15 am Application Integrator & Archival Tool

12:00 pm Hosted Lunch *Sponsored by GSS

12:30 pm Industry Insights - GSS

1:00 pm User Group Member Roundtable:

2:00 pm Control-M Version 9 Update

2:30 pm Group Discussion / Q&A Session (Part II)

3:00 pm Meeting Adjourns

GSS Infotech logo.png

Special thanks to Steve McCormick and GSS Infotech for sponsoring the user group and providing lunch for everyone!                                           


For questions please contact Jim Gingras (jim_gingras@bmc.com) or Loren Gross (loren_gross@bmc.com).


FL CTM User Group Image.png

Click here to join the Florida Control-M User Group Community.



Tuesday, June 23rd





161 North Clark Street

Chicago, IL 60601

*There will be discounted parking available for those that plan to drive and park near Accenture.




To ensure you have a seat at this exclusive event email Robby Dick (robby_dick@bmc.com) or Jeff Sanderson (Jeffery.s.sanderson@Accenture.com).


Agenda at a Glance:

  9:00 am   Continental Breakfast, Meet-N-Greet

  9:30 am   Welcome & Opening Remarks, Accenture & BMC

10:00 am   User Presentation with Jeff Sanderson, Accenture

10:30 am   Morning Break

10:45 am   Group Discussion / Q&A Session Part I

11:15 am   Application Integrator Deep Dive w/Dave Leigh, BMC

12:00 pm   Lunch

12:45 pm   Group Discussion / Q&A Session Part II

  1:15 pm   Control-M 9 Update / Roadmap w/Robby Dick, BMC

  1:45 pm   Discussion on User Group Moving Forward

  2:00 pm   Meeting Adjourns


Special thanks to Jeff Sanderson and Accenture for hosting this user group meeting!

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-by Joe Goldberg, Solutions Marketing Manager, Control-M Solutions Marketing, BMC Software Inc.


You’re implementing a new application and you have either downloaded a new Application Integrator job type from the Application Hub or built a job type for it. How is your life better than if you had not done that?2me.png



You can build a Connection Profile which contains all the general information about your application such as which server it’s on, which ports or libraries it uses and any credentials that may be required to run its jobs.


This means none of your jobs have to specify this detailed information and if it ever changes, you just update the connection profile instead of tons of jobs or scripts.


Your auditors and ultimately your management love you because you don’t fail audits and you don’t expose potentially sensitive and thus dangerous information.



When you build jobs, it’s IDENTICAL to the way you build jobs today. Grab the job type from the job palette and drop it into the flow wherever you need it. The forms ensure you specify correct application characteristics because you can select from a list that is retrieved from the application in real time. And if you ever need help with a particular application, the information as to which person or group for you to contact for support is part of the job type. If you use Control-M Workload Change Manager, you can even specify site standards so that these application jobs are built correctly and in adherence to your operational requirements.



When you are running these jobs and someone in the business tells you to hold all jobs for “application x”? NO SWEAT! Find, filter or create a viewpoint (your choice) that shows you all the jobs in the active environment for that application and hold them or delete them or whatever you need to do. Because Application Integrator created a new “job type” you can search for it easily. And if that same person in the business told you to change something in a bunch of those jobs? You can use Find and Update to do that quickly.



What about looking at output when something fails? Well, if your developers wrote their own scripts, they probably put the output somewhere where they can get it. The problem is the person analyzing the current problem may not know where that is or worse not have access to it. And each script could be different and your developers spent a lot of time writing that code. Tell them they don’t have to bother because Control-M will take care of it for them when flows are built using Control-M job types instead of scripts that run as “black boxes”.


Finally, considering you are probably seeing more and more new applications and they’re coming at a faster and faster rate, all the above benefits may sound better and better.


So why not visit the Application Hub today and grab a new job type for a new application you are implementing. If there isn’t one there, perhaps you can build it and help the next person who may need that very same job type. Remember, you have the technology!


The postings in this blog are my own and do not necessarily represent the opinions or positions of BMC

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