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The world is exploding of data. Just google the words “data explosion” and have a brief look at the number of results you will get. I did and it is probably not a surprise that the first search result I have got was a Forbes article that was published last year under the title “Why Most Companies Can’t Deal with the Data Explosion”.

 

Earlier this month I have attended the first large Big Data event of 2017 – Strata Hadoop in San Jose California. This is probably my 5th or 6th Strata Hadoop event in the past few years and it is interesting to see how the Big Data industry is growing fast – some would say, as fast as the data is growing and yet others may say, not fast enough.

 

The number of open source technologies in the Big Data space continue to grow rapidly. While it’s great to see the rapid pace of innovation this also presents a challenge for companies on how to make best use of these technologies and absorb them in their own ecosystem. Also, as the data volumes are growing exponentially, Cloud is fast becoming a key component in Big Data implementations and a facilitator in large Big Data projects, with its flexibility and capabilities to support more storage and compute power.

 

It was one of the analysts who said a couple of years ago in one of these events the words that I have been quoting (never enough apparently) in the past few years – “Hadoop is not an island”. Now, more than ever, it seems to me as there is an across the board understanding that if you want your Big Data project to be successful, you need solutions in place that will assure you are enterprise ready and can scale. 

 

Let’s talk about scalability. It seems to me as the variation of the words scale / scalable / scalability was used in most if not all of the sessions I have attended, not to mention the various conversations I had at the exhibition hall. While many companies have seen successful in a Big Data pilot case, being able to scale and support the growing business demands is still one of the major challenges organizations implementing Big Data face along with the need to deliver applications fast.

Clearly, the time to value remains a hot topic on everyone’s agenda – the need to deliver value to business and to do it rapidly. This need is driving organizations to look into automation solutions or more specifically, scheduling solutions. I remember attending my first Big Data event many years ago and people looking at me puzzled when I asked them of what they are using to schedule their Hadoop jobs. Well, not anymore.

 

The usage of enterprise grade workload automation solutions is allowing customers not only to schedule their Big Data processes but also providing them the so much needed connectivity between the various platforms, applications and technologies in use to support their business initiatives. It provides the  “management layer” so Big Data developers can focus on how to obtain maximum value of the data. As Darren Chinen, Senior Director of Data Science and Engineering in Malwarebytes said in his interview to the CUBE “We had to evaluate where we wanted to spend our time” ( Malwarebytes Cube Interview ).

 

One last thought I had, as I was wandering around the exhibition hall, speaking to various companies and vendors. Big Data is no longer just a “cool” initiative. It has an important role to play in the digital world and is relevant to each and every industry. Be there or be …

Kelsey Adams

Control-M Brag Book #3

Posted by Kelsey Adams Employee Mar 22, 2017
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BMC digital IT powers 82% of the Fortune 500 companies. Our innovative software solutions enable businesses to transform into digital enterprises for the ultimate competitive advantage. Control-M is transforming digital enterprises across the globe and customers rely on Control-M every day to keep critical systems driving their business, running smoothly. Whether it be financial services, transportation or healthcare, Control-M is changing the lives and businesses of those who use it, and is behind the scenes of happy customers all over the world.

 

First Citizens Bank, a large US wealth management firm with over $30 billion in assets, runs their digital banking with Control-M. FCB, family owned since 1892 specializes in both personal and business online banking. FCB has very tight windows for ACH processing and if ACH isn’t delivered, there are strict penalties and fines. Before Control-M, they had no way to track the critical path. With Control-M, they are not only able to do that, but also schedule throughout their entire enterprise. FCB automates across both distributed and mainframe environments from a single point of control. “All of our digital banking is run through Control-M.” – Phil Raihle , IT Team Manager, Production Control. The integration with Peoplesoft is also a big plus for FCB. This saves their developers a lot of time by not having to create custom scripts in order to run jobs. They are simply able to use the templates Control-M provides for these tasks. “Long term it is going to save FCB a lot of time.”

 

Navistar engineers gain 20% of their work time back thanks to the power of Control-M. Navistar, a leading manufacturer of commercial vehicles uses big data to create new value added services, allowing truck drivers to improve vehicle uptime. OnCommand, Navistar’s remote diagnostics system creates more than 20 million data records per day. Before Navistar implemented Control-M, engineers spent a lot of time moving data and manually running scripts. Now this is done automatically and immediately with Control-M- saving engineers 20% of their work time. With Control-M for Hadoop, the staff is now able to manage job streams for big data projects using the same solution that supports their other critical business processes. “…We’ve just begun to tap the power of Control-M to help us use big data to enhance remote diagnostics, improve vehicle quality, and protect critical resources from unauthorized access, among other initiatives.” — Todd Klessner, Senior Data Operations Specialist, Batch Operations.

 

Florida Blue reduces batch failure rates by 50% using Control-M. Blue Cross Blue Shield of Florida, is committed to helping Florida citizens achieve better health by providing insurance to both businesses and individuals. Maximizing efficiency and minimizing cost are among their top priorities – these priorities require an advanced IT infrastructure. They are running dozens of critical systems on the mainframe and across UNIX, Linux and Intel platforms. The cross-application and cross-platform capabilities of Control-M help Florida Blue keep 50,000 jobs per day, running smoothly. Any interruption in service could prohibit employees from delivering high quality service to their members. Control-M Batch Impact Manager is a major component of keeping their failure rates low by proactively determining the impact of potential delays and finding the critical path. Control-M Batch Impact Manager also allows IT staff to fix problems before SLAs are missed and automated forecasting saves up to 2 hours of IT staff time every day. “Control-M automated scheduling software is in our DNA and it is rock solid.” – Rick Zarlenga, IT Production Support Manager.

 

What will Control-M do for you?

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Are you interested in a secure, auditable file transfer solution? Control-M Managed File Transfer provides an easy to use searchable user interface, centralized management and its own FTP and SFTP server. Using MFT you can easily monitor and manage file transfers from a single location and reduce total cost of operation by installing and managing MFT through a central console.

 

To learn more about MFT and its benefits, join us for a Connect with Control-M live webinar on Wednesday, February 22nd  where Ted Leavitt will demonstrate:

 

Different Variable Types

Named Pool vs SMART Folder variables

•     Sharing information between jobs

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!! 

Kelsey Adams

Ditch Oozie?

Posted by Kelsey Adams Employee Mar 7, 2017
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Since Big Data is a relatively new and changing technology, tools can quickly become dated and ultimately replaced by the next latest and greatest tool. Many times, Big Data teams are too busy with their projects to keep up with the next greatest tool.

 

According to an Infoworld blog, “7 big data tools to ditch in 2017” , Oozie lands one of the top spots as a technology to leave in 2016. The blog notes: “I’ve long hated on Oozie. It isn’t much of a workflow engine or much of a scheduler – yet it’s both and neither at the same time! It is, however, a collection of bugs for a piece of software that shouldn’t be that hard to write.”

 

A recent 3rd party test found that Hadoop workflows can be developed 40% faster when using Control-M for Hadoop instead of Oozie (and other open sourced tools). Not only is Control-M faster than Oozie, it covers and automates many more of the tasks required to develop, test, promote, deploy, schedule, manage and secure workflows.

 

Our customers told us what their Big Data development challenges are and we listened. If you want to get your Big Data work done more quickly and easily, consider adding Control-M to your toolbox. Read the blog, A tool for the Times as Oozie is Past Its Prime by Basil Faruqui and find out how you can develop your Hadoop workflows 40% faster.

 

 

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2017 is already off to a great and busy start! Join us at one of the exciting events below.

 

BMC Day Chicago on March 2nd is sure to be a great one. Join BMC technical experts and peers to expand your professional network. Get the information you need for digital IT success with keynotes and educational sessions. Spend valuable time with BMC experts. The Control-M presentations by Robby Dick  and  David Leigh are something you won’t want to miss!

 

Come discuss BMC innovations and the new role of IT in this digital age in Milan! Digital IT Day on March 9th brings together industry experts, customers, analysts and journalists to discuss how BMC solutions can help resolve the challenges of digital transformation. Register today!

 

March
March 2, 2017BMC Day ChicagoLoews Chicago Hotel
March 2, 2017Dem Day SeminarOsakaHilton Plaza West
March 9, 2017Digital IT DayMilanWestin Palace Hotel Milano
March 13-16, 2017Strata + Hadoop WorldSan JoseSan Jose Convention Center
April
April 5-6, 2017DataWorks SummitMunichInternational Congress Center
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Are you aware of the End of Support for Control-M 7 is November 10th 2017? If not, it’s time to get familiar with the upgrade process so you can take advantage of the new features in Control-M 9.

 

The AMIGO program is designed to assist with your plan for a successful upgrade. Please contact Customer Support to open an AMIGO case and discuss your upgrade plans.

 

To learn about the upgrade process and new enhancements in Control-M 9 and how to perform a successful upgrade at your company, join us for a Connect with Control-M live webinar on Wednesday, January 25th where Taylor Clapp will demonstrate:

 

What's new in Control-M 9

Control-M/Enterprise Manager upgrade

•     Control-M/Server upgrade

•     Tips for a successful upgrade

 

This is the link on YouTube for the recorded session:

 

Connect with Control-M: Upgrading to Control-M 9 - YouTube

 

Here is the Q&A for this webinar (Connect with Control-M: Upgrade to Control-M 9)

 

________________________________________________________________

 

Q: Managed File Transfer, is this extra license needed? Is that also same for Self Service?

A: Both Control-M Managed File Transfer and Control-M Self Service are independent licensed products. For further information about this contract reach your Sales Representative

________________________________________________________________

 

Q: Manage file transfer, does this supersede existing AFT?

A: Both modules are independent, but Managed File Transfers provides its own FTP Server and other benefits.

________________________________________________________________

 

Q: How to keep existing data and import v7 or early data migration

A: You can use the util with an export option to make separate exports of your source or destination environment. Please note that the import will replace any data on the destination Server.

________________________________________________________________

 

Q: In place upgrade is possible or not?

A: As of EM 9 FP3, it is not possible to upgrade an EM/Server or M/Server in place. You can use Agent Deployment to automate Agent upgrades from a centralized point of access.

________________________________________________________________

 

Q: Is it possible to export just static CTM/Server data and later perform the active export data as well?

A: Yes, it is possible. During the Control-M/Server export, you are prompted to shut down the Control-M/Server. If you choose not to shut it down, you will only export log and definitions in an LD file. Shortly thereafter, you can repeat the export choosing to shut the Control-M/Server down and export the LDR file that also includes runtime/active data.

________________________________________________________________

 

Q: When transferring the export files to destination environment is it necessary to use binary mode for the transfer?

A: Yes, it is.

________________________________________________________________

 

Q: Is it possible to export job definitions in an xml file from version 7 to version 8 or 9?

A: This is not supported. We recommend elevating the job definitions as described in this demonstration.

________________________________________________________________

 

Q: If the old environment was a Full Installation, Are the export and import processes performed individually for both EM and CTM/Server?

A: Yes, the process is still the same; you will just be performing them as the same user.

________________________________________________________________

 

Q: Can we do the export/import process even if the CTM/Server is still set to Managed?

A: Yes, you can. We do recommend that you set the Control-M/Server to "Unmanaged" mode to avoid any potential problems in case the Control-M/Server connects to the Control-M/Enterprise Manager server before it is elevated, which is why we recommend setting it to "Unmanaged" first.

________________________________________________________________

 

Q: Does the destination name value corresponds to the new server hostname?

A: Yes, it does. This is helpful to do when you are elevating the Control-M/Server.

________________________________________________________________

 

Q: Is there database dependency? For example previous version using different database and want to configure different database for v9?

A: No there isn't. You can move to a different supported database when upgrading Control-M

________________________________________________________________

 

Q: When upgrading from version 8 to 9, is the same process?

A: Yes, the process is largely the same going from version 8 to version 9.

________________________________________________________________

 

Q: What does the Elevate step do?

A: The elevate step was formerly known as "migrate_dc" and "promote". The elevate step makes steps internal to the database to alter the job definitions to fit the new version, and this is a necessary step.

________________________________________________________________

 

Q: Is it possible to upgrade first Control-M/Server and then Control-M/EM?

A: No, first you have to upgrade Enterprise Manager and then Control-M/Server

________________________________________________________________

 

Q: If I'm only upgrading EM, is it necessary to elevate the Control-M/Server?

A: When upgrading just Enterprise Manger you don't have to elevate Control-M/Server

________________________________________________________________

 

Q: What does it mean of Control-M server pause Mode is N when we start the Control-M services?

A: The purpose of putting the M/Server in an Un-Managed state is to ensure that there are no conflicts when elevating this in the Control-M Configuration Manager.

________________________________________________________________

 

Q: What is an "unmanaged" server?

A: Setting an M/Server to Un-Managed state means that no updates will be sent to this M/Server from the EM/Server.

________________________________________________________________

 

Q: We are upgrading from 7 to 9 in Windows SQL, we did Export/Import, how about synchronization? We thought is needed?

A: The synchronization step occurs when you are Elevating this M/Server to the destination version.

________________________________________________________________

 

Q: Can you please write your YouTube channel name

A: This is the direct link to our YouTube Channel where you'll find the webinar series

   https://www.youtube.com/playlist?list=PLu3XvW2Tbj731gkQtyplYJT2EKpbsccxV

________________________________________________________________

 

Q: Are there special considerations from 7 to 9 and Sun to Windows?

A: Please open an AMIGO ticket for specific questions.

________________________________________________________________

 

Q: Can I use this migration to move from Linux to windows, and more important, from oracle to SQL?

A: The migration translates across all supported OS and database types.

________________________________________________________________

 

Q: What Version of Oracle is supported with Control-M 9?

A: An Oracle 11 and 12C database server

________________________________________________________________

 

Q: If we want to upgrade from Solaris to Windows 2012 Server, how does that affect the upgrade path?  How can we determine if the Windows 2012 Server is correctly sized for the current load on Unix (100-200K job executions per day?

A: Please open an AMIGO ticket to address concerns specific to your upgrade and also request assistance with the Control-M sizing template.

________________________________________________________________

 

Q: Can I export job definitions from v9 into v8?

A: If using the Control-M 9 client, you are given the option to export this definition in a format compatible with that version of Control-M.

________________________________________________________________

 

Q: Can we shutdown EM/Server processes using root_menu/ctm_menu by using Shutdown all options before the export?

A: Yes, just make sure that there are no processes still running in the background and make sure Database is still up and running.

________________________________________________________________

 

Q: So no new jobs will run in an "unmanaged" state?

A: Jobs that are scheduled to run will continue to run.

________________________________________________________________

 

Q: How are Control-M Agents upgraded while transition? For example: you are at version 8 and you have a new server in place, how do you propose the transition?

A: For such case you can add the new CTM/Server 9 to the authorized hosts list for the current Agent so it can received job submissions from that new CTM/Server v9 and once you shutdown the v8 then you can change the Primary host definitely to new CTM/Server v9

________________________________________________________________

 

Q: we have some v6.x and v7. Agents, do we need to upgrade them 1st prior to EM and Server upgrade?

A: Usually Agents are upgraded after EM and CTM/Server are done, but you can upgrade them first too. If you have any concern please open an AMIGO ticket.

________________________________________________________________

 

Q: This demo implies that all the agents get pointed to the new server.  Is that the case, or will we need to go through our agents and re-point them to the new server?

A: When exporting the M/Server, you are given the option to enter an Authorized M/Server for the defined Agents on the M/Server you are exporting.

________________________________________________________________

 

Q: If we have some existing tables in new CTM9 and after importing those table will be deleted or it will be there?

A: When you perform the import it will overwrite the existing data

_____________________________________________________________

 

Q: How to migrate for distribution keeping all existing sys parms?

A: System parameters are included in an EM export.

________________________________________________________________

 

Q: Our plug in control module for java and web services is 6.3.02.100, will there be a new version?

A: Latest version for Control-M for Web Services, Java and Messaging is version 8.0.00

________________________________________________________________

 

Q: How to pass global conditions b/w different EM servers?

A: Global conditions are just passed between different Control-M/Servers under same Control-M/EM.

________________________________________________________________

 

Q: Can we upgrade from V6.4 to V9?

A: Yes you can.

________________________________________________________________

 

Q: Does ctrl-m 9 support a database in a clustered SQL environment?

A: Control-M 9 supports clustered installations.

________________________________________________________________

 

Q: You indicated the upgrade is to take place on other Servers?

A: Yes, it is not an 'in-place' upgrade.

________________________________________________________________

 

Q: We have database and Control-m upgrade planned. Do we need to upgrade the database before the Control-M upgrade?

A: Please open an AMIGO ticket to discuss specific questions like these

________________________________________________________________

 

Q: Our SQL database version is 2014 sp1. Will this be compatible with v9?

A: Further information about Control-M compatibility with Oracle can be found in the Release Notes:

 

http://documents.bmc.com/supportu/documents/32/33/483233/483233.pdf

 

http://documents.bmc.com/supportu/documents/11/75/481175/481175.pdf

________________________________________________________________

 

Q: Do we need to point all the agents to the new server if the new server is not yet one of the authorized servers?

A: Yes you do

________________________________________________________________

 

Q: Is possible the upgrade from version 6 to version 9? Are there any restrictions?

A: You can go from 6.4.01 to version 9 without any problem as stated in the Upgrade guide:

 

http://documents.bmc.com/supportu/952/39/29/483929/483929.pdf

________________________________________________________________

 

Q: Upgrading from V8 with PostgreSQL to v9 with MSSQL. Will there be any criteria to consider with the upgrade?

A: Just make sure to use a supported Database version as stated in the Release Notes:

 

http://documents.bmc.com/supportu/documents/32/33/483233/483233.pdf

 

http://documents.bmc.com/supportu/documents/11/75/481175/481175.pdf

________________________________________________________________

 

Q: Can we upgrade our EM from version 7 to version 9 1st and upgrade Control-M at a later date?

A: Yes you can

________________________________________________________________

 

Q: After CTM9 migration we have to manually upgrade the agent or we can use new feature of v9 to upgrade the agent

A: You can use the Agent Deploy feature

________________________________________________________________

 

Q: I noticed on your EM import it had errors in the log for Self Service and BIM, were those ok?

A: The error message are due to the fact that there were some obsolete data in the original V8 environment. Further information about those errors can be found in the following article:

 

https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000113328

________________________________________________________________

 

Q: Do we have a new version of OEBS plugin? What are other plugins are available with release 9.0?

A: Latest version for Control-M for Oracle E-Business Suite is 9.0.00 you can check latest release in our site

________________________________________________________________

 

Q: Can add multiple authorized servers during the upgrade?

A: No, you are only given the option to add one M/Server.

________________________________________________________________

 

Q: V9 high availability available for both EM and control-m server for Postgres DB?

A: Yes, HA is available for both EM and M/Server components when using BMC supplied Postgres.

________________________________________________________________

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Are you interested in a secure, auditable file transfer solution? Control-M Managed File Transfer provides an easy to use searchable user interface, centralized management and its own FTP and SFTP server. Using MFT you can easily monitor and manage file transfers from a single location and reduce total cost of operation by installing and managing MFT through a central console.

 

To learn more about MFT and its benefits, join us for a Connect with Control-M live webinar on Wednesday, February 22nd  where Ted Leavitt will demonstrate:

 

Installing MFT

Configuring the embedded File Transfer Server

•     Using the MFT Dashboard

 

This is the link on YouTube for the recorded session:

 

Connect with Control-M: Managed File Transfer - YouTube

 

Here is the Q&A for this webinar (Connect with Control-M: Control-M Managed File Transfer)

 

________________________________________________________________

 

Q: Can the client plugin also be installed through SCCM?  Many of our users don't have admin access on their workstations.

A: The EM Patch 9.0.00.402 provides the ability for non-administrative users to install the plugin in the EM Client.  If this is not sufficient, please open a case with us for further assistance.

________________________________________________________________

 

Q: What if we have RSA keys?  Will they be transformed from the putty key format also?

A: RSA keys will be converted as well.  The puttygen tool is used for these purposes.

________________________________________________________________

 

Q: Is it necessary to use a different EM user than the one used to install the client when deploying the MFT?

A: No, but if you do have a problem with the deployment of the MFT to the client, where it prompts for an admin username and password, apply patch 402.

________________________________________________________________

 

Q: Is there any difference in MFT if we use the provided FTP server or the existing one?

A: The existing server is typically managed by the system administrator, where the FTS is going to be managed by the Control-M administrator.

________________________________________________________________

 

Q: In order to upgrade the existing AFT, 7 or 8, to MFT do we need a specific Fix Pack level on the source AFT or it also works with base version?

A: The MFT will upgrade from any supported version of the AFT.

________________________________________________________________

 

Q: Is it possible to store more than 30 days for the dashboard?

A: Yes, this is a configurable parameter.  Please reference the Control-M Administrator guide for a list of parameters.

________________________________________________________________

 

Q: Should the FTS be set to local?

A: When using "Local CM" this bypasses any connection to a FTP or SFTP-server and deals directly though the Agent.

________________________________________________________________

 

Q: For accounts within the FTS, if we use OS login, can we use the HOME_Directory defined within the OS as the home directory?  Even if it is on a different server, say using UNC paths?

A: The home directory is going to be accessed using whatever user the Agent is running as.  If this user has permission to the user's home directory and it is accessible from the Agent host as that user, it can be used.

________________________________________________________________

 

Q: When is the first fix pack?

A: The MFT patch 01 is currently available via FTP.  Patch 02 should be coming in the near future.

________________________________________________________________

 

Q: Are the job forms the same as AFT?

A: The job forms aren't identical, but look the same for the most part.

________________________________________________________________

 

Q: How do I trouble shoot FTS problems?

A: First, verify TCP connectivity between the two points.  If there is connectivity and you continue to experience problem, feel free to contact support and open a new case.

________________________________________________________________

 

Q: We're fixing to upgrade to 9.0 from 7.0, is MFT part of the install or is it a separate install? We have been using AFT

A: The MFT is a separate install.  It is deployed to the Agents from the CCM and distributed to the EM Clients at login.

________________________________________________________________

 

Q: Is MFT going to replace AFT? That is AFT will not be a supported product?

A: AFT remains a supported, independent product.

________________________________________________________________

 

Q: For FTP server on Windows, who own the files uploaded by user?

A: The file created will be owned by the Agent service logon as user.

________________________________________________________________

 

Q: What are advantage of MFT over AFT? Is AFT is still available AFT for Control-M V 9.0?

A: AFT is still available for Control-M 9.  The most recent release is 8.2.00.  MFT offers a searchable dashboard interface with configurable history, the File Transfer Server and exportable statistics.

________________________________________________________________

 

Q: Where does FTP server gets install?

A: The FTP, a portion of the FTS, is installed on the Agent when the MFT is deployed.

________________________________________________________________

 

Q: Can we use or see  MFT on SelfService?

A: Yes, the MFT is visible in the SelfService.  Please take a look at the Self Service webinar @ https://www.youtube.com/watch?v=MTlNNneWvAs.

________________________________________________________________

 

Q: Is MFT a separate purchase from AFT?  If we are entitled to AFT, do we get MFT automatically?

A: Yes, it is a separate product.  For details of entitlement, please contact your sales rep.

________________________________________________________________

 

Q: Can you still run pre and post commands, like in AFT?

A: Yes, the same commands are possible in the Advanced dialog.

________________________________________________________________

 

Q: Is there any size limit of file transfer?

A: No, there is no limitation imposed by the MFT or FTS itself.

________________________________________________________________

 

Q: Does migrating from AFT 8.0 FP1 or 8.2 to MFT 9.0 involves any AFT job changes?

A: No job changes are required.

________________________________________________________________

 

Q: Does FTP server support Passive and non-passive transfer?

A: Yes, PASV and non-passive mode transfers are supported.

________________________________________________________________

 

Q: If any customer wants to use his own FTP server, can we integrate somehow with MFT?

A: The remote FTP server can still be used.  It is specified in the connection profile like any other FTP server.

________________________________________________________________

 

Q: FTP server over SSL, what is security level 2, 3, 4 supported?

A: The client supports the same configuration levels as it did prior.

________________________________________________________________

 

Q: I like how you no longer need to set up mated pairs before defining jobs:  When setting up an MFT job, all defined accounts are available in the list to pair them on the fly?

A: Yes, any two single endpoints can be paired using the name of the endpoint with a plus sign in between.

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Are you interested in a secure, auditable file transfer solution? Control-M Managed File Transfer provides an easy to use searchable user interface, centralized management and its own FTP and SFTP server. Using MFT you can easily monitor and manage file transfers from a single location and reduce total cost of operation by installing and managing MFT through a central console.

 

To learn more about MFT and its benefits, join us for a Connect with Control-M live webinar on Wednesday, February 22nd  where Ted Leavitt will demonstrate:

 

 

Installing MFT

Configuring the embedded File Transfer Server

•     Using the MFT Dashboard

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!!

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In dealings with customers, I have heard many times that the ease of implementation of Control-M is a huge plus as migrating from one workload automation software solution to another is a enough of a challenge. It was always nice to hear that the out-of-box conversion Tool allowed them to “move heaven and earth” within their migration projects! With the Control-M Conversion tool, the majority of the conversion effort is automated! And the 9.0.03 release only makes moving those tasks easier!

conversion tool 9.0.03.jpg

Some key features in the latest release include:

 

  • Control-M Flow Update module - Simplifies mass updates at the Control‑M flow level, when converting from Operating System type jobs to either Control Module (i.e. File Transfer, SAP, Database, etc.) or Application Integrator created jobs.  Quickly find generic or scripted jobs according to specified criteria and replace them with the appropriate application specific Control-M job type.

 

  • Tidal FTP Jobs - The Conversion Tool now converts Tidal FTP jobs into the equivalent Control-M MFT jobs.

 

Consider this – you’re an existing Control-M customer using a generic Control-M OS job with underlying scripts for IBM Sterling Connect:Direct workloads. With minimal manual effort, you can automatically convert that job into a Control-M Managed File Transfer type job!  Single view – single console – single solution for jobs and file transfers. That’s a win-win for your team, no question.

 

These latest Conversion Tool enhancements allow you to support your diverse workflows even better – no matter the job type, we’ve got you covered!

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Are you using Self Service 9 to monitor or update your Control-M jobs? Do you know about the new Self Service Web Interface introduced in Fix Pack 3? With the Self Service Web Interface, no additional installations are required to monitor and manage your critical services. You can do it directly from your web browser. You can also search and view your Managed File Transfers from the Self Service Web Interface!

 

To learn about these and other Self Service features, join us for a Connect with Control-M live webinar on Wednesday, January 4th where Octavio Vazquez will demonstrate:

 

New look and feel

HTML 5 supportability

•     Managed File Transfer (MFT) & Batch Impact Manager (BIM) visibility

•     Performance enhancements

 

This is the link on YouTube for the recorded session:

 

Connect with Control-M: Self Service 9 New Interface - YouTube

 

Here is the Q&A for this webinar (Connect with Control-M: Self Service 9 New Interface)

 

________________________________________________________________

 

Q: We have no plans to implement MFT at this point, and we use a different tool. Can we hide the Managed File Transfer menu option at the top of the windows? Will it appear if we do not have MFT installed?

A: The Managed File Transfer section will appear within Self Service as long as that module is enabled in your environment. If it's not enabled then it won't appear  .

________________________________________________________________

 

Q: Are there any changes on Self Service Mobile side?

A: No, currently there are no changes on the Self Service mobile side, all changes were done on web browser side

________________________________________________________________

 

Q: Can this screen be customized for different columns?

A: Yes, it's possible to play with the columns to be displayed in the screen for a customized view.

________________________________________________________________

 

Q: Order Job or Service, is there the ability to "Order On Hold" same as is available in Thick Client?

A: Currently Self Service is designed to order the job without the Hold option, but if this can be considered as an enhancement, please open a ticket to Control-M Support so this request can be handled properly. 

________________________________________________________________

 

Q: When you change your columns visible is it saved from session to session or must you go through the same exercise for each sign on?

A: This change is saved from session to session so it's not necessary to do the change again next time you access.

________________________________________________________________

 

Q: Is this new self service interface available on v8?

A: No, this new interface is just available from Control-M/EM 9 Fix Pack 3

________________________________________________________________

 

Q: How to restrict access for business users in Self Service?

A: Yes, it's possible to restrict access from the Authorizations itself as for any GUI user. Further information about this can be found in previous Self Service webinar in minute 10:50. This is the link for the Self Service webinar when this is explained:

 

https://www.youtube.com/watch?v=rAuTb5YfvEA&list=PLu3XvW2Tbj731gkQtyplYJT2EKpbsccxV&index=25

________________________________________________________________

 

Q: Any way to use workload archive and history view in one view instead of using each separately to get past job runs?

A: It's necessary to use them   separately.

________________________________________________________________

 

Q: Can you confirm that at this point the same mobile app will be compatible with v8 and v9 self-service?

A: Currently there are no changes on the Self Service mobile side, all changes were done on web browser side, so it has to work properly with both versions.

________________________________________________________________

 

Q: What controls how many days of services are maintained?

A: The system parameter NumberOfReportDaysHistory controls how long the Service history is retained. This parameter is accessed from Control-M Configuration Manager

________________________________________________________________

 

Q: Can we control who can do this order option with security?

A: Ordering services is controlled in the User Authorization and Authentication settings. These settings are found inside Control-M Configuration Manager

________________________________________________________________

 

Q: Output display properly on a windows desktop or is it using Unix end of line characters?  

A: Services output is displayed from the Control-M Agent sysout directory. 

________________________________________________________________

 

Q: Disable "Internet Enhanced Security", where exactly is this option, and what implication will it have at the browser?

A: This enhanced level of security reduces the risk of attack from Web-based content that is not secure, but it may also prevent Web sites from displaying correctly and restrict access to network resources or not perform as expected. Further information can be found in the following link:

 

https://support.microsoft.com/en-us/kb/815141

________________________________________________________________

 

Q: Do Waiting jobs have anticipated ETA of times the jobs will run?

A: This would be a functionality of Batch Impact Manager

________________________________________________________________

 

Q: I am interested to implement MFT, but I don't have the installation media available in the EPD site, from where I would I get it. Also I have like to upgrade the self service and should I need to do anything specific without disturbing the existing service

A: You may contact your Account Representative or our Customer Care Department. If you still experience issues downloading MFT from our site, please open a case with us so we may further assist you.

________________________________________________________________

 

Q: Can History be opened on a separate tab as in the past?  Can MFT be opened on a separate tab?

A: The history information cannot be opened in a separate tab, now it's displayed in the same workspace than the current data. MFT is opened on a separate tab.

________________________________________________________________

 

Q: Also, is there any special setting to do to show MFT information in Self Service?

A: You only need to activate the product on your EM and the MFT screen will be available.

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Q: Can you get ticket information from another ticketing software other than remedy? Such as ServiceNow?

A: Currently we only display the tickets generated by the integration with Remedy. Please submit a request for enhancement (RFE) to consider the integration with ServiceNow.

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Q: AFT accounts which currently there need to export if we install MFT to make them work in MFT ?

A: MFT can upgrade the previous AFT modules, there's no need to export them manually, the upgrade process will convert them automatically.

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Q: will the mobile tool be redeveloped to add the new features or should we now access from the browser on mobile devices to get the new features on the html5 interface?

A: You must continue using the Self Service mobile app to access from mobile devices instead the browser. With this fix pack the mobile app has not faced any change but we continue delivering new features and enhancements for it, please monitor our support site to get the latest news about the mobile app.

________________________________________________________________

 

Q: Hi, are you covering the MFT aspect of CTM?

A: On this presentation we have only covered how MFT is integrated with the new Self Service interface, we have plans for a webinar dedicated to MFT.

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Q: does BIM need to be active for this to work, or can it work without BIM installed and active?

A: In order to use the new Self Service interface you only need to install fix pack 3 on your Control-M/Enterprise Manager 9.0. There's no need to activate BIM.

________________________________________________________________

 

Q: Are we need to register separately for Self Service ?

A: Self Service is delivered with the Control-M/Enterprise Manager but it has a separate license, you need to run the activation script to start using it.

________________________________________________________________

 

Q: When connecting, it’s asking URL, User and password. Which URL we need to provide?

A: On the Configuration Manager do a right click over the Web Server component and select "Web Server URLs", this option will show you the URL that you have to use on your environment.

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Q: The flow diagram built for Self Service is much better than that on EMWA. It shows the flow going from top to bottom, rather than jumping up and down as in EMWA. Will the algorithm to build the flow for SLS be available to EMWA?

A: We are not aware of any difference between the algorithm used in the Control-M Workload Automation client and the one used on the new Self Service interface. If you see any difference please submit a support case to check it.

________________________________________________________________

 

Q: How to restrict access for business users in Self Service?

A: With the Control-M authorizations you are able to restrict the services available for a specific user or group. Using the authorizations you can also control if the users are able to see the jobs within the service or not. The services tab in the authorizations control the privileges at service level, the active tab controls the privileges at job level.

________________________________________________________________

 

Q: can we see jobs other than BIM service jobs in Self Service?

A: To see the jobs on Self Service they must be contained in a service, it doesn’t matter if it’s a BIM or Self Service service. If the job is not a part of a service you will not be able to see it in Self Service.

Kelsey Adams

Control-M Brag Book #2

Posted by Kelsey Adams Employee Jan 16, 2017
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Today, BMC digital IT powers 82% of the Fortune 500 companies. Our innovative software solutions enable businesses to transform into digital enterprises for the ultimate competitive advantage. Control-M is transforming digital enterprises across the globe and customers rely on Control-M every day. Whether it be retail, transportation or financial services, Control-M is changing the lives and businesses of those who use it, and is behind the scenes of happy customers all over the world.

 

Ingram Micro, a leading wholesale provider of technology products and supply chain services, excels using Control-M across their entire business. Customer service, order processing, invoicing, warehousing, logistics, billing, “it all runs on Control-M.” Being a leading technology distributor, their customers needed the products yesterday and it is critical to get their products to them. Ingram Micro is able to make sure their products are available for their customers using Control-M. For the past year, Ingram Micro has had zero downtime from a Control-M standpoint. Version 9 makes it easier for Ingram Micro to have a holistic view of their entire environment. The seamless integration between the Mainframe and Midrange has also been a huge benefit to Ingram Micro. “Our company would come to a complete stand still without Control-M.” – Don Snios, Senior Manager Operations Scheduling, Ingram Micro.

 

Eaton Corporation, centralized on Control-M, is reliably running over 2 million jobs per month. Eaton delivers advanced power solutions reliably, safely and efficiently for their customers across the globe. Over the last 3 years, Eaton has doubled in size. They have large SAP and Oracle environments, as well as web based applications that are exposed to 200,000 channel partners, suppliers and customers. All of these applications have a batch component to them, and Eaton standardized on the control-m platform to manage these batch activities. With the advanced capabilities of Control-M, Eaton is able to put these capabilities into the hands of employees outside of just IT- they are even able to put control into the hands of their clients.

 

Raymond James speeds data processing with Control-M. Ten years ago, Raymond James was a regional investment firm. Today, they are a full financial services organization across North America, South America and Europe. As they have experienced organic growth, their IT environment also has also become increasingly complex. Control-M helps them manage and delivered value right away by monitoring their nightly batch processes. “Getting that data out there and available, gives us a leg up on the competition.” – Chris Haynes, Manager Workload Engineering.  A year ago, they were running 1.4M job executions and just jumped to over 2M job executions last month. Control-M allows Raymond James to be adaptable to this growth and gives them insight to application schedules, run-times and even mean time to remedy delays.

 

What will Control-M do for you?

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What better way to get a jump start on your new year’s resolutions than joining Control-M at one of our many events on the road.

 

BMC Day Zurich is a day you won’t want to miss out on! Learn, connect and advance with other customers in the industry as well as BMC Experts. The BMC Day in Zurich offers you an agenda full of IT management topics, networking opportunities as well as insights into the BMC solutions. Participate in discussions on strategies, best practices and the latest technologies.

 

Join one of our many Control-M user groups in February and meet with other local Control-M users, discuss new product advancements and ask Control-M experts your toughest questions.

 

DateEventLocationVenue
1/18/17BMC Day ZurichSwitzerlandPark Hyatt Zürich
1/31/17BMC ShowroomMadridBMC Software
       
2/02/17Control-M User GroupDes MoinesFBL Financial Group
2/14/17Control-M User GroupMunich*Link Coming Soon
2/15/17Control-M User GroupFrankfurt*Link Coming Soon
2/16/17Control-M User GroupHamburg*Link Coming Soon
2/20/17Control-M SeminarsAustralia*Link Coming Soon
2/21/17Control-M User GroupCape Town*Link Coming Soon
2/21/17Control-M User GroupSeoul*Link Coming Soon
2/22/17Control-M User GroupMilan*Link Coming Soon
2/22/17Control-M User GroupOsaka*Link Coming Soon
2/23/17Control-M User GroupJohannesburg*Link Coming Soon
2/24/17Control-M User GroupHong Kong*Link Coming Soon
2/28/17Gartner ITxpoDubaiMina A'Salam Hotel

 

*The registration links denoted by an asterisk will be updated soon.

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Are you aware of the End of Support for Control-M 7 is November 10th 2017? If not, it’s time to get familiar with the upgrade process so you can take advantage of the new features in Control-M 9.

 

The AMIGO program is designed to assist with your plan for a successful upgrade. Please contact Customer Support to open an AMIGO case and discuss your upgrade plans.

 

To learn about the upgrade process and new enhancements in Control-M 9 and how to perform a successful upgrade at your company, join us for a Connect with Control-M live webinar on Wednesday, January 25th where Taylor Clapp will demonstrate:

 

What's new in Control-M 9

Control-M/Enterprise Manager upgrade

•     Control-M/Server upgrade

•     Tips for a successful upgrade

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!!

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Are you using Self Service 9 to monitor or update your Control-M jobs? Do you know about the new Self Service Web Interface introduced in Fix Pack 3? With the Self Service Web Interface, no additional installations are required to monitor and manage your critical services. You can do it directly from your web browser. You can also search and view your Managed File Transfers from the Self Service Web Interface!

 

To learn about these and other Self Service features, join us for a Connect with Control-M live webinar on Wednesday, January 4th where Octavio Vazquez will demonstrate:

 

New look and feel

HTML 5 supportability

•     Managed File Transfer (MFT) & Batch Impact Manager (BIM) visibility

•     Performance enhancements

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!!

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Looking back on my 90 day mark here at BMC, I am very proud of what we have been able to accomplish on this team.  There are a lot of amazing and talented experts within the Control-M team and they have worked quickly to bring me up to speed.  

My first week at BMC included my participation at our annual user conference, BMC Engage in Las Vegas. I saw so many new innovations and heard about our strategy and focus in the coming fiscal year.  Our team’s very own Joe Goldberg, Innovation Evangelist, was on the main stage with BMC VP of Digital Innovation, Jason Frye and BMC Group President Robin Purohit showing a live demo of our DevOps enabled Control-M Automation API solution.  WOW!  Very impressive.  I was able to meet with a lot of customers and hear where and how they are using Control-M and more importantly how they would like to take advantage of the benefits of ‘shifting left’ the creation of the jobs (batch) definition to include it as code.

Jobsascode sticker.jpg

Next up for me was the DevOps Enterprise Summit in San Francisco (DOES 2016) at the beginning of November.  Here, Joe and I launched BMC’s official Jobs-as-Code messaging out into the DevOps community.  The event itself was filled with BMC Control-M customers who are already seeing value from our DevOps enabled solution.  We were also able to educate those in the DevOps community who aren’t using Control-M, on our value and differentiation in the market- and more importantly how they can see value quickly. Have I piqued your interest yet?  If you have a few extra minutes, have a look at Joe’s DOES interview with DevOps.com that defines Jobs-as-Code, and learn how your organization can take advantage of Jobs-as-Code with minimal disruption of process and/or tools while requiring minimal training. 

Mid November I traveled to Austin, TX for the DevOps CD Summit. This was a great event that brought in a lot developers who would be Jobs-as-Code users in the development phase. There was a lot of excitement to be able to define these jobs right within the code, and have them follow their current CI/CD pipeline all the way through to production.  Easy, peasy! They immediately saw by shifting this left into the code, that their own operations department would realize the reduction in rework.

As I am writing this blog, I am on a plane heading out to the Gartner Application Strategy and Solutions event in Las Vegas.  I’m really looking forward to meeting with analysts in the DevOps space and discussing our solution’s ease of implementation and how quickly benefits are realized by our customers. Additionally there is a great line of application focused customers that we will be able to meet and talk to on the Gartner Apps showroom floor.

My vast experience around DevOps and how customers are implementing and defining their own versions of DevOps have proven that we are all doing a great job of automation in the pre-production world, but in my opinion it is high time we start adding more Ops into Dev or else all we REALLY have is Dev!

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