The recorded video is now available for the recent Connect with Control-M Webinar : No Down Time Agent Upgrade. Recorded March 20th 2014.
When upgrading Control-M/Agent, stopping jobs and processes is a thing of the past. In the Control-M/Agent 8.0, we have added the ability to perform an Agent upgrade with no downtime. This applies to both upgrading the version of the Agent and applying a fix pack to the current version See the Agent upgrade with no down time in action.
In the continuing Connect with Control-M series, Neil McConnell hosted a live demo to cover the Control-M/Agent upgrade with no down time.