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Are you using Self Service 9 to monitor or update your Control-M jobs? Do you know about the new Self Service Web Interface introduced in Fix Pack 3? With the Self Service Web Interface, no additional installations are required to monitor and manage your critical services. You can do it directly from your web browser. You can also search and view your Managed File Transfers from the Self Service Web Interface!

 

To learn about these and other Self Service features, join us for a Connect with Control-M live webinar on Wednesday, January 4th where Octavio Vazquez will demonstrate:

 

New look and feel

HTML 5 supportability

•     Managed File Transfer (MFT) & Batch Impact Manager (BIM) visibility

•     Performance enhancements

 

This is the link on YouTube for the recorded session:

 

Connect with Control-M: Self Service 9 New Interface - YouTube

 

Here is the Q&A for this webinar (Connect with Control-M: Self Service 9 New Interface)

 

________________________________________________________________

 

Q: We have no plans to implement MFT at this point, and we use a different tool. Can we hide the Managed File Transfer menu option at the top of the windows? Will it appear if we do not have MFT installed?

A: The Managed File Transfer section will appear within Self Service as long as that module is enabled in your environment. If it's not enabled then it won't appear  .

________________________________________________________________

 

Q: Are there any changes on Self Service Mobile side?

A: No, currently there are no changes on the Self Service mobile side, all changes were done on web browser side

________________________________________________________________

 

Q: Can this screen be customized for different columns?

A: Yes, it's possible to play with the columns to be displayed in the screen for a customized view.

________________________________________________________________

 

Q: Order Job or Service, is there the ability to "Order On Hold" same as is available in Thick Client?

A: Currently Self Service is designed to order the job without the Hold option, but if this can be considered as an enhancement, please open a ticket to Control-M Support so this request can be handled properly. 

________________________________________________________________

 

Q: When you change your columns visible is it saved from session to session or must you go through the same exercise for each sign on?

A: This change is saved from session to session so it's not necessary to do the change again next time you access.

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Q: Is this new self service interface available on v8?

A: No, this new interface is just available from Control-M/EM 9 Fix Pack 3

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Q: How to restrict access for business users in Self Service?

A: Yes, it's possible to restrict access from the Authorizations itself as for any GUI user. Further information about this can be found in previous Self Service webinar in minute 10:50. This is the link for the Self Service webinar when this is explained:

 

https://www.youtube.com/watch?v=rAuTb5YfvEA&list=PLu3XvW2Tbj731gkQtyplYJT2EKpbsccxV&index=25

________________________________________________________________

 

Q: Any way to use workload archive and history view in one view instead of using each separately to get past job runs?

A: It's necessary to use them   separately.

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Q: Can you confirm that at this point the same mobile app will be compatible with v8 and v9 self-service?

A: Currently there are no changes on the Self Service mobile side, all changes were done on web browser side, so it has to work properly with both versions.

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Q: What controls how many days of services are maintained?

A: The system parameter NumberOfReportDaysHistory controls how long the Service history is retained. This parameter is accessed from Control-M Configuration Manager

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Q: Can we control who can do this order option with security?

A: Ordering services is controlled in the User Authorization and Authentication settings. These settings are found inside Control-M Configuration Manager

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Q: Output display properly on a windows desktop or is it using Unix end of line characters?  

A: Services output is displayed from the Control-M Agent sysout directory. 

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Q: Disable "Internet Enhanced Security", where exactly is this option, and what implication will it have at the browser?

A: This enhanced level of security reduces the risk of attack from Web-based content that is not secure, but it may also prevent Web sites from displaying correctly and restrict access to network resources or not perform as expected. Further information can be found in the following link:

 

https://support.microsoft.com/en-us/kb/815141

________________________________________________________________

 

Q: Do Waiting jobs have anticipated ETA of times the jobs will run?

A: This would be a functionality of Batch Impact Manager

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Q: I am interested to implement MFT, but I don't have the installation media available in the EPD site, from where I would I get it. Also I have like to upgrade the self service and should I need to do anything specific without disturbing the existing service

A: You may contact your Account Representative or our Customer Care Department. If you still experience issues downloading MFT from our site, please open a case with us so we may further assist you.

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Q: Can History be opened on a separate tab as in the past?  Can MFT be opened on a separate tab?

A: The history information cannot be opened in a separate tab, now it's displayed in the same workspace than the current data. MFT is opened on a separate tab.

________________________________________________________________

 

Q: Also, is there any special setting to do to show MFT information in Self Service?

A: You only need to activate the product on your EM and the MFT screen will be available.

________________________________________________________________

 

Q: Can you get ticket information from another ticketing software other than remedy? Such as ServiceNow?

A: Currently we only display the tickets generated by the integration with Remedy. Please submit a request for enhancement (RFE) to consider the integration with ServiceNow.

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Q: AFT accounts which currently there need to export if we install MFT to make them work in MFT ?

A: MFT can upgrade the previous AFT modules, there's no need to export them manually, the upgrade process will convert them automatically.

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Q: will the mobile tool be redeveloped to add the new features or should we now access from the browser on mobile devices to get the new features on the html5 interface?

A: You must continue using the Self Service mobile app to access from mobile devices instead the browser. With this fix pack the mobile app has not faced any change but we continue delivering new features and enhancements for it, please monitor our support site to get the latest news about the mobile app.

________________________________________________________________

 

Q: Hi, are you covering the MFT aspect of CTM?

A: On this presentation we have only covered how MFT is integrated with the new Self Service interface, we have plans for a webinar dedicated to MFT.

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Q: does BIM need to be active for this to work, or can it work without BIM installed and active?

A: In order to use the new Self Service interface you only need to install fix pack 3 on your Control-M/Enterprise Manager 9.0. There's no need to activate BIM.

________________________________________________________________

 

Q: Are we need to register separately for Self Service ?

A: Self Service is delivered with the Control-M/Enterprise Manager but it has a separate license, you need to run the activation script to start using it.

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Q: When connecting, it’s asking URL, User and password. Which URL we need to provide?

A: On the Configuration Manager do a right click over the Web Server component and select "Web Server URLs", this option will show you the URL that you have to use on your environment.

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Q: The flow diagram built for Self Service is much better than that on EMWA. It shows the flow going from top to bottom, rather than jumping up and down as in EMWA. Will the algorithm to build the flow for SLS be available to EMWA?

A: We are not aware of any difference between the algorithm used in the Control-M Workload Automation client and the one used on the new Self Service interface. If you see any difference please submit a support case to check it.

________________________________________________________________

 

Q: How to restrict access for business users in Self Service?

A: With the Control-M authorizations you are able to restrict the services available for a specific user or group. Using the authorizations you can also control if the users are able to see the jobs within the service or not. The services tab in the authorizations control the privileges at service level, the active tab controls the privileges at job level.

________________________________________________________________

 

Q: can we see jobs other than BIM service jobs in Self Service?

A: To see the jobs on Self Service they must be contained in a service, it doesn’t matter if it’s a BIM or Self Service service. If the job is not a part of a service you will not be able to see it in Self Service.

Kelsey Adams

Control-M Brag Book #2

Posted by Kelsey Adams Employee Jan 16, 2017
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Today, BMC digital IT powers 82% of the Fortune 500 companies. Our innovative software solutions enable businesses to transform into digital enterprises for the ultimate competitive advantage. Control-M is transforming digital enterprises across the globe and customers rely on Control-M every day. Whether it be retail, transportation or financial services, Control-M is changing the lives and businesses of those who use it, and is behind the scenes of happy customers all over the world.

 

Ingram Micro, a leading wholesale provider of technology products and supply chain services, excels using Control-M across their entire business. Customer service, order processing, invoicing, warehousing, logistics, billing, “it all runs on Control-M.” Being a leading technology distributor, their customers needed the products yesterday and it is critical to get their products to them. Ingram Micro is able to make sure their products are available for their customers using Control-M. For the past year, Ingram Micro has had zero downtime from a Control-M standpoint. Version 9 makes it easier for Ingram Micro to have a holistic view of their entire environment. The seamless integration between the Mainframe and Midrange has also been a huge benefit to Ingram Micro. “Our company would come to a complete stand still without Control-M.” – Don Snios, Senior Manager Operations Scheduling, Ingram Micro.

 

Eaton Corporation, centralized on Control-M, is reliably running over 2 million jobs per month. Eaton delivers advanced power solutions reliably, safely and efficiently for their customers across the globe. Over the last 3 years, Eaton has doubled in size. They have large SAP and Oracle environments, as well as web based applications that are exposed to 200,000 channel partners, suppliers and customers. All of these applications have a batch component to them, and Eaton standardized on the control-m platform to manage these batch activities. With the advanced capabilities of Control-M, Eaton is able to put these capabilities into the hands of employees outside of just IT- they are even able to put control into the hands of their clients.

 

Raymond James speeds data processing with Control-M. Ten years ago, Raymond James was a regional investment firm. Today, they are a full financial services organization across North America, South America and Europe. As they have experienced organic growth, their IT environment also has also become increasingly complex. Control-M helps them manage and delivered value right away by monitoring their nightly batch processes. “Getting that data out there and available, gives us a leg up on the competition.” – Chris Haynes, Manager Workload Engineering.  A year ago, they were running 1.4M job executions and just jumped to over 2M job executions last month. Control-M allows Raymond James to be adaptable to this growth and gives them insight to application schedules, run-times and even mean time to remedy delays.

 

What will Control-M do for you?

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What better way to get a jump start on your new year’s resolutions than joining Control-M at one of our many events on the road.

 

BMC Day Zurich is a day you won’t want to miss out on! Learn, connect and advance with other customers in the industry as well as BMC Experts. The BMC Day in Zurich offers you an agenda full of IT management topics, networking opportunities as well as insights into the BMC solutions. Participate in discussions on strategies, best practices and the latest technologies.

 

Join one of our many Control-M user groups in February and meet with other local Control-M users, discuss new product advancements and ask Control-M experts your toughest questions.

 

DateEventLocationVenue
1/18/17BMC Day ZurichSwitzerlandPark Hyatt Zürich
1/31/17BMC ShowroomMadridBMC Software
       
2/02/17Control-M User GroupDes MoinesFBL Financial Group
2/14/17Control-M User GroupMunich*Link Coming Soon
2/15/17Control-M User GroupFrankfurt*Link Coming Soon
2/16/17Control-M User GroupHamburg*Link Coming Soon
2/20/17Control-M SeminarsAustralia*Link Coming Soon
2/21/17Control-M User GroupCape Town*Link Coming Soon
2/21/17Control-M User GroupSeoul*Link Coming Soon
2/22/17Control-M User GroupMilan*Link Coming Soon
2/22/17Control-M User GroupOsaka*Link Coming Soon
2/23/17Control-M User GroupJohannesburg*Link Coming Soon
2/24/17Control-M User GroupHong Kong*Link Coming Soon
2/28/17Gartner ITxpoDubaiMina A'Salam Hotel

 

*The registration links denoted by an asterisk will be updated soon.

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Are you aware of the End of Support for Control-M 7 is November 10th 2017? If not, it’s time to get familiar with the upgrade process so you can take advantage of the new features in Control-M 9.

 

The AMIGO program is designed to assist with your plan for a successful upgrade. Please contact Customer Support to open an AMIGO case and discuss your upgrade plans.

 

To learn about the upgrade process and new enhancements in Control-M 9 and how to perform a successful upgrade at your company, join us for a Connect with Control-M live webinar on Wednesday, January 25th where Taylor Clapp will demonstrate:

 

What's new in Control-M 9

Control-M/Enterprise Manager upgrade

•     Control-M/Server upgrade

•     Tips for a successful upgrade

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!!

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Are you using Self Service 9 to monitor or update your Control-M jobs? Do you know about the new Self Service Web Interface introduced in Fix Pack 3? With the Self Service Web Interface, no additional installations are required to monitor and manage your critical services. You can do it directly from your web browser. You can also search and view your Managed File Transfers from the Self Service Web Interface!

 

To learn about these and other Self Service features, join us for a Connect with Control-M live webinar on Wednesday, January 4th where Octavio Vazquez will demonstrate:

 

New look and feel

HTML 5 supportability

•     Managed File Transfer (MFT) & Batch Impact Manager (BIM) visibility

•     Performance enhancements

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!!

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Looking back on my 90 day mark here at BMC, I am very proud of what we have been able to accomplish on this team.  There are a lot of amazing and talented experts within the Control-M team and they have worked quickly to bring me up to speed.  

My first week at BMC included my participation at our annual user conference, BMC Engage in Las Vegas. I saw so many new innovations and heard about our strategy and focus in the coming fiscal year.  Our team’s very own Joe Goldberg, Innovation Evangelist, was on the main stage with BMC VP of Digital Innovation, Jason Frye and BMC Group President Robin Purohit showing a live demo of our DevOps enabled Control-M Automation API solution.  WOW!  Very impressive.  I was able to meet with a lot of customers and hear where and how they are using Control-M and more importantly how they would like to take advantage of the benefits of ‘shifting left’ the creation of the jobs (batch) definition to include it as code.

Jobsascode sticker.jpg

Next up for me was the DevOps Enterprise Summit in San Francisco (DOES 2016) at the beginning of November.  Here, Joe and I launched BMC’s official Jobs-as-Code messaging out into the DevOps community.  The event itself was filled with BMC Control-M customers who are already seeing value from our DevOps enabled solution.  We were also able to educate those in the DevOps community who aren’t using Control-M, on our value and differentiation in the market- and more importantly how they can see value quickly. Have I piqued your interest yet?  If you have a few extra minutes, have a look at Joe’s DOES interview with DevOps.com that defines Jobs-as-Code, and learn how your organization can take advantage of Jobs-as-Code with minimal disruption of process and/or tools while requiring minimal training. 

Mid November I traveled to Austin, TX for the DevOps CD Summit. This was a great event that brought in a lot developers who would be Jobs-as-Code users in the development phase. There was a lot of excitement to be able to define these jobs right within the code, and have them follow their current CI/CD pipeline all the way through to production.  Easy, peasy! They immediately saw by shifting this left into the code, that their own operations department would realize the reduction in rework.

As I am writing this blog, I am on a plane heading out to the Gartner Application Strategy and Solutions event in Las Vegas.  I’m really looking forward to meeting with analysts in the DevOps space and discussing our solution’s ease of implementation and how quickly benefits are realized by our customers. Additionally there is a great line of application focused customers that we will be able to meet and talk to on the Gartner Apps showroom floor.

My vast experience around DevOps and how customers are implementing and defining their own versions of DevOps have proven that we are all doing a great job of automation in the pre-production world, but in my opinion it is high time we start adding more Ops into Dev or else all we REALLY have is Dev!

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Do you rely on Forecast or Batch Impact Manager for daily operations?  Ever wonder how you can use advanced features like What-If scenarios to simulate the influence of the unavailability of a specific Control-M Agent on your flow?

Did you know that through Runtime Estimations and Ad Hoc services you can now see estimated runtimes of all the jobs even if they’re not part of a BIM service? If an Agent Host or Group needs to be taken off-line for maintenance, how will that affect your job flows?  Forecast can show you!

 

To learn about these and other advanced BIM & Forecast features, we invite you to watch this Connect with Control-M recorded webinar on last Wednesday, November 30th where Erik Rudi demonstrated features such as:

 

 

 

BIM & Forecast What-If scenarios

Estimation Assistance

•      Ad Hoc services

•      Execution trend reports
•      Improved web interface

 

This is the link on YouTube to the recorded session:

 

Connect with Control-M: BIM & Forecast Advanced Features - YouTube

 

Here is the Q&A for this webinar  (Connect with Control-M: Forecast & Batch Impact Manager 9 Advanced Features)

 

________________________________________________________________

 

Q: How does BIM work with Smart Folder?  Does the main folder need to be complete or just a job within the smart folder if it is tied to a BIM flow?

A: If the BIM job is linked to the Smart Folder itself then that Folder must complete for the BIM flow to continue.  If it is only a job within the Smart Folder, then only that job needs to complete.

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Q: What benefits does having an actual BIM service have for me if I can open analysis on any job?

A: A BIM service allows you to monitor your job flows and important business services in a predictable manner and lets you alert if there are problems.

The Ad Hoc analysis is limited in what it displays and there are no alerting capabilities with Ad Hoc services.

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Q: One of the problems that I have encountered in V8 and earlier, is that you have no way of seeing Statistics outside of the AJF.  We need to be able to look at statistics from the planning domain, instead of forcing a job in on hold as a workaround.

A: This does not really relate to BIM or Forecast, but statistics can be seen via a report in the Reporting Facility or you can run the ctmruninf command on the Control-M/Server to see individual statistics for a job.

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Q: Can I globally apply what-if scenarios to multiple services at the same time?

A: What-If scenarios are applied to one service at a time.  Jobs within any given service are typically meant for that one business purpose and the What-If makes sense applied to one at a time.

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Q: If there are two agents defined in CCM that point to the same host ip will the What-if Downtime know that another agent will be down too if we only selected one of the agent name?

A: The What-If Downtime won't know that potentially other Agent names point to the same physical name.  It can only account for the Agents that are selected.

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Q: Can I use the BIM web interface to view an analysis viewpoint for a service?

A: An analysis viewpoint is only visible in the EM GUI

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Q: What web browser would you recommend for the new HTML5 interface?

A: Any browser that supports HTML5 is valid.  Chrome is often a good choice, but this is up to your preference.  Older Internet Explorer versions do not support HTML5.

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Q: Are all these features available through the web sls client? We make only the web interfaces available to our clients, and they will love some of these new features and tools such as the estimation tool.

A: The Analysis Viewpoint and Estimation Assistance Tool are only available in the GUI

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Q: Does the What-If Downtime scenario work for multiple Agents in the flow or just a single Agent?

A: It will work with one or more Agents that are part of the service you run the scenario against.

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Q: For Runtime Estimation on jobs that have not run before, is the run time always 5 minutes?

A: For any job whether part of a BIM service or not, that does not yet have statistics BIM will assume the job ran for the length of time in the DefaultAverageTime EM system parameter which has a default value of 5 minutes.

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Q: Is Auto Export something that is handled by the Audit & Annotation feature as well?

A: Audit and Annotation relates to what actions a user performs and giving justification to that.  Auto Export is a Control Shell activity which is not covered by Audit.

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Q: Is it possible to export the View Schedule into excel or pdf formats?

A: The schedule can be exported to a text format

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Q: We use BIM/Explorer in our computer room and would prefer it does not time out. Can we change the timeout for a single user?

A: The User Inactivity Timeout parameter is only global so is not something that can be set for individual users.

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Q: We have many server available conditions that prevent Forecast from working without spending hours adding what-ifs, any way to add these conditions automatically?

A: Adding one or more BIM/Forecast rules in the CCM should work best so that What-Ifs don't need to be added.  A rule is always in effect and can be customized to one or more scenarios.

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Q: Does the BIM support Cyclic jobs as yet?  This is a feature we would love to get working.

A: This relates to RFE QM001792874 found in Knowledge Article 000074352.  The tentative target is for this to come in the Nov 2017 release (Subject to change).

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Q: Is BIM required to use the what-if scenario in Forecast?

A: What-If scenarios can be used if you only have Forecast (or only BIM), or if you have both installed.

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Q: When you use a what-if rule in Forecast, does it display what rule you are using?  And can you override the rule so it is not used?

A: If you define a What-If scenario it will show in the panel on the right side of the Forecast screen.

If a Rule or System Parameter Assumption is applied then in the Forecast panel at the bottom, click on Forecast Analysis List and you can select/deselect the options for Assumption and/or in the list look at the column "Influence by Assumption"

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Q: In forecast, can you select more than one folder? I know you can select all of them, but a subset would be nice

A: Yes, you can enter folder names separated by commas, or you can use wildcards:

Example 1:  Folder1, Folder2, Folder3

Example 2:  Folder*

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Q: When you do a View Schedule on a folder the jobs are listed based on creation date of each job. Is there a way to have the jobs sorted alphabetically?

A: At this time there is no sorting option in the View Schedule for the jobs in a folder.

________________________________________________________________

 

Q: Can we save a timeout value for one user in the BIM/Web interface?

A: The User Inactivity Timeout parameter is only global so is not something that can be set for individual users.

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From local User Groups to DevOps CD Summits, Control-M is always on the go! This is the beginning of a new series of Communities blogs, highlighting our many internal and industry events. Check back at the beginning of each month for an updated calendar and join us at the events below. We look forward to seeing you there!

 

Get the tools, training and technology you need to drive digital transformation in IT and business at our BMC Exchange Days! With expert keynotes, informative sessions in critical IT topics, and extensive peer networking, BMC Exchange offers participants the knowledge, best practices, and training for success in the digital IT era. There are still 3 BMC Exchange days left for 2016! Register today.

 

Participate and connect with BMC professionals and Control-M users at one of the annual User Group meetings below. Hear from Control-M President, Gur Steif, Lead Solutions Marketing Manager, Robby Dick and Marcelo Ruiz, Principal Software Consultant on the direction Control-M is heading.

 

EventCityVenue
November
November 15-16, 2016BMC ExchangeMainzRheingoldhalle Mainz
November 16-17, 2016DevOps CD SummitAustinAustin Convention Center
November 17, 2016Hortonworks Future of DataAtlantaThe Westin Buckhead
November 17, 2016BMC ExchangeParisPalais des Congrès d’Issy
November 28- Dec 1, 2016
AWS re:InventLas VegasThe Venetian, Mirage and Encore
November 29, 2016Control-M User GroupBrasiliaRestaurante Coco Bambu Lago Sul
November 30, 2016BMC ExchangeSao PauloSheraton São Paulo WTC Hotel
December
December 1, 2016Control-M User GroupRio De JanieroFogo de Chão Botafogo
December 1, 2016Hortonworks Future of DataSydneyHilton Sydney
December 5-6, 2016MapR APAC Partner SummitSingaporeSuntec Singapore Convention
December 5-8, 2016Gartner Data CenterLas VegasThe Venetian
December 6, 2016Hortonworks Future of DataBostonMarriott Copley Place
December 6, 2016Cloudera SessionsLondonTobacco Dock
December 6-8, 2016Gartner Applications StrategyLas VegasCaesars Palace
December 8, 2016Hortonworks Future of DataNew York CityThe Roosevelt Hotel
December 14-15, 2016DevOps CD SummitLos AngelesThe Olympic Collection Banquet & Conference Center
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How many times have you needed to make changes to multiple job definitions, like changing a host, or changing the settings on your Agents? Are you aware that you can perform these mass updates easily in your Control-M environment?

 

If you'd like to learn how to perform these mass updates, we invite you to watch this Connect with Control-M recorded webinar on last Wednesday, October 26th . Cody Belcher demonstrated how to:

 

 

Perform mass updates to job definitions using Find And Update

Update 'Run as' users' credentials

•      Change Agent parameters in batch

•      Perform job definition updates with EM XML utilities
•      Update conditions, resources, and host groups in batch

 

This is the link on YouTube to the recorded session:

 

Connect With Control-M: Performing Mass Updates In The Control-M Environment - YouTube

 

Here is the Q&A for this webinar (Connect with Control-M: Performing Mass Updates In The Control-M Environment)

 

________________________________________________________________

 

Q: How do you update the "RunAs" user password without causing jobs to abort?  Currently the only way we've found to stop jobs from running is to stop the server but the password can no longer be set from the configuration manager once we do that.

A: In the presentation we demonstrated using the ecaqrtab utility to quiesce jobs, you can also effectively do this with other options such as setting the agent to disabled in the CCM. When you're setting the Run As user password, either run the CCM or the ctmsetown utility you're updating the Control-M/Server so you must have the Control-M/Server up and running.

________________________________________________________________

 

Q: Does ctmsetown just allow one change/update at a time, or can it use an input file?

A: You can use the action import to import a list of run as accounts with this utility. Running ctmsetown without any arguments will provide you with the syntax of the utility

________________________________________________________________

 

Q: How do you add additional QR to existing one?

A: To add a Quantitative Resource as a prerequisite on an existing job you and use the find and update tool to add a QR. To add additional resources to a QR, you can use the ecaqrtab utility to set a new max value with a higher value than previously defined.

________________________________________________________________

 

Q: When using ctm_agparm do we need to recycle the Agent to make the change takes effect? or it depends on the OS?

A: There is no need to recycle the agent and it does not depend on the agent's OS.

________________________________________________________________

 

Q: Can I add multiple conditions at the same time with ctmcontb?

A: The ctmcontb utility was deigned to add or delete one condition per run, but you can script the running of this utility to processes multiple at once such as from an input file.

________________________________________________________________

 

Q: Can you use regular expressions in find and update?

A: There are certain field in find and update that do allow regular expressions, such as the replace expression field

________________________________________________________________

 

Q: How is security (authorization/access) set for the command line utilities for a user or when using API? 

A: Since these EM XML utilities connect to a GUI Server to perform these actions, EM Authorizations are applied as normal.

________________________________________________________________

 

Q: What is the benefit of changing the Order Method by Find and Replace instead of changing it manually?

A: Using find and update allows you to perform the update to multiple folders at once rather than having to change each one individually by hand.

________________________________________________________________

 

Q: Can we do the same kind of updates for control resources?

A: The ecactltb utility allows you to list the control resources defined in your environment, but you must use the Workload Automation GUI to modify them

________________________________________________________________

 

Q: Can the EM XML Utilities be executed from both sides, Control-M/EM server or Control-M/EM client?

A: The EM XML Utilities are available on both Control-M/Enterprise Manager Server and Client installs

________________________________________________________________

 

Q: Can Automation API be used to make mass updates?

A: Automation API does have the ability to make some changes in your environment such as deploying agents and setting up connection profiles

________________________________________________________________

 

Q: Did the ctmsetown change the password for only one agent or for the runas user authentication settings?

A: The ctmsetown utility changed the password for the single runas account to be used for that agent. You can have the same runas account defined for multiple Agents and the password may need to be updated for each.

________________________________________________________________

 

Q: How do we add additional OS completion status under on do actions?

A: In the find and update utility you can add or modify an on do action dependent on the OS completion status by adding or updating an On-Do Action -> add/update On Statement -> add/Update Code/Folder End

________________________________________________________________

 

Q: Can you update the agent authorization list with a mass update?

A: It is not possible to do this with a utility, however, this could be done in batch by running jobs on the Agent to change the parameter locally in the config files or registry.  A host group and the 'Run job on all hosts in group' may be handy for this.

________________________________________________________________

 

Q: What is the best way to mass update job's start time and variable for control-m 8.0?

A: In the find and update utility you can update job's start time using "Update Submission Time: From", this is found in the scheduling -> time settings section

________________________________________________________________

 

Q: What is the most efficient method (Overhead on Control-M) to stop jobs for a maintenance window on an agent host?

A: In this demonstration we showed multiple ways to stop jobs from submitting, there are additional ways that we didn't cover such as workload policies. Each of these have their own pros and cons but the overhead difference between them is small and choosing which one is best for your environment is dependent on your exact needs

________________________________________________________________

 

Q: So I should be able to use the Find & Update tool to change the Host/host group name for multiple jobs at one time?

A: Yes, you can use the find and update tool to change the Host or Host Group on multiple jobs at once.

________________________________________________________________

 

Q: For updating job definitions, is it better to use the command utility or the GUI to update groups of jobs?  like - Application or Sub-Application in the job definition.

A: We cannot say that one is better than the other, it depends on which you are most comfortable with.

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Q: Is it an issue if you load all folders and do a Find/Update?

A: Each job you load uses memory on the client and the Control-M/Enterprise Manager's GUI Server, loading too many jobs at once could lead to performance degradation, this is one thing to keep in mind when making changes in this way.

________________________________________________________________

 

Q: Can the Find and Update feature be used to change the domain name of TO, CC,  email addresses from one domain name to another like when a company changes names. eg jsutton@hisna.com to jsutton@autoeveramerica.com? each line has multiple emails

A: Yes, using the replace substring option, you could replace the current domain with the new domain in the given field

________________________________________________________________

 

Q: How to change the schedule from Everyday to Manual order on the job level only and vice versa using mass update?

A: In the find and update utility, setting Month Days to ALL will set the job to everyday, and setting it the empty will change the job to NONE.

________________________________________________________________

 

Q: What was the calendar export/import utility and is this available in the Linux installed version. Where can I find detailed information on the utility?

A: The defcal and exportdefcal, as well as the other EM XML utilities are available on a Linux/Unix Control-M/Enterprise Manager. On the tips and tricks slide of the presentation we have a link to the documentation where more detailed usage is covered.

________________________________________________________________

 

Q: Is it possible to append (add an additional letters to the jobname in either at the start or at the end of the original jobname) using find and update, same things for folder based on the jobs loaded in workspace?

A: Yes, using the replace expression option, entering a $ (dollar symbol) as the expression will add the new value to the end because $ is the regular expression for the end of a string.

________________________________________________________________

 

Q: Can you please review the "Presets" option in the Find and Update?

A: Presets can be set in the Find & Update tool to store frequently used patterns.  To set a preset, fill in either the Find, or both the Find and Update fields and select "Presets" and select "Save".

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Q: I would like to backup the Calendars weekly using a batch job. How should I do this?

A: You could schedule a job in Control-M to run either the util or exportdefcal.  A 'util -export -type cal' will export ALL calendars, and force you to restore ALL calendars if needed.  Using 'exportdefcal', you could be more selective in terms of which calendars you are exporting (via the arguments file) and also more selectively import calendars with defcal, as needed.

________________________________________________________________

 

Q: How many days of historical data is used for Forecasting?

A: The EM system parameter RunTimeHistoryDays is used.  The default value for this parameter is 90.

________________________________________________________________

 

Q: Is it possible to mass update the Agent's properties under the security option (logon as user specifically) in CCM?

A: It is not possible to do this in the CCM, however, this could be done in batch by running jobs on the Agent to change the parameter locally.  A host group and the 'Run job on all hosts in group' may be handy for this.

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Do you rely on Forecast or Batch Impact Manager for daily operations?  Ever wonder how you can use advanced features like What-If scenarios to simulate the influence of the unavailability of a specific Control-M Agent on your flow?

Did you know that through Runtime Estimations and Ad Hoc services you can now see estimated runtimes of all the jobs even if they’re not part of a BIM service? If an Agent Host or Group needs to be taken off-line for maintenance, how will that affect your job flows?  Forecast can show you!

 

To learn about these and other advanced BIM & Forecast features, join us for a Connect with Control-M live webinar on Wednesday, November 30th where Erik Rudi will demonstrate features such as:

 

 

 

BIM & Forecast What-If scenarios

Estimation Assistance

•      Ad Hoc services

•      Execution trend reports
•      Improved web interface

 

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!!

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Create and manage your digital services faster with Control-M for SAP! We are excited to announce the launch of SAP 9, available late December of this year. It is one interface, with endless possibilities!

 

Optimize your SAP environment with Control-M

Control-M for SAP is the simple alternative to scripting and managing S/4HANA, R/3 and other jobs. Control-M manages the dependencies between SAP activities and non-SAP tasks like file transfers and database access and application Integrator allows for support for any application in the SAP ecosystem. Control-M for SAP now supports SAP Financial Closing cockpit (FCc), allowing customers to manage the month-end-close process with Control-M, thus reducing the amount of manual effort required to perform month end close.

 

Here’s what Eaton is saying about this latest version: SAP9_2.bmp

 

“Control-M provides Eaton with outstanding uptime and helps us do business in over 170 countries worldwide,” said Larry E. Hicks, manager, data center services, IT infrastructure, Eaton. “Our major ERP Systems are SAP, Oracle, and MFGPRO. We are very pleased with the Control-M performance and ability to be a single workload automation solution. We would also acknowledge the BMC support for newer technologies such as SAP S/4HANA, Oracle R12, Managed File Transfer, Web Service Client, and Hadoop. We are confident Control-M will be able to support our environment as we move forward."

 

Key Benefits:

  1. Added S/4HANA support
  2. Use HANA without the need for custom scripts via Control-M for Databases
  3. Control-M Application Integrator enables any application used in an SAP ecosystem to work with Control-M
  4. Enables the management and automation of SAP PI channels
  5. Now supports SAP Financial Closing Cockpit (FCc)

 

Want to hear more? View the Control-M for SAP Datasheet here.

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Are you already working with Workload Change Manager 9 or want to know how to take advantage of all the features?  Would you like to learn how to automatically transfer folders and jobs between your Control-M environments?

 

Control-M Workload Change Manager's Promotion feature enables you to automatically transfer folders and jobs between environments which improves and simplifies tasks when moving definitions from Test/QA into Production environment.

 

If you'd like to learn how to promote job and folders definitions between Control-M environments, we invite you to watch this Connect with Control-M recorded webinar on last Wednesday, September 28th. Andrea Carmelli demonstrated how to:

 

 

Promote job and folder definitions

 

Create promotion rules

 

•      Promote as a batch process

 

This is the link on YouTube to the recorded session:

 

Connect With Control-M: Promoting Jobs Between Environments - YouTube

 

Here is the Q&A for this webinar (Connect with Control-M: Promoting Jobs Between Environments)

 

Q: When promoting, Can I do the transfer to more than a one Control-M/Server at the time?

A: No, the transfer must be performed one Controlm/server at the time.

________________________________________________________________

 

Q: Do the authorizations also apply to promote feature?

A: Yes, the security checks will be applied against the EM user that promotes the workflow.

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Q: Can I promote just a specific job from a folder?

A: At the moment it is possible to promote a workflow, the possibility of promoting only one job will be added in future releases of the Workload Change Manager

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Q: Where should the emwacli command be executed from?

A: The emwacli command must be executed From the Control-M/EM WA (Client) source; where the workflow is promoted from.

________________________________________________________________

 

Q: Is the Audit and Annotation also enabled for promote feature?

A: Yes, it is. You can track all the actions done through promote feature

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Q: Does Workload Change Manager require additional fees?

A: Yes it does, please contact your Account Manager for additional information.

________________________________________________________________

 

Q: Does Workload Change Manager need to be installed on both Control-M/EM?

A: Yes, if the promotion type is remote both Control-M/EM needs WCM add on (source and destination)

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Q: Can we modify any job parameters with this feature even for control job modules?

A: Yes, all find and update parameters are available for promotion, including for CMs

________________________________________________________________

 

Q: Do both EM need to be at the same base level (i.e EM900)?

A: Yes. it is not possible to promote workflow between EM900 and a lower EM version.

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Q: Do both EM need to be at the same fix pack level?

A: The em client can be lower or at the same level as the em server (for command line use, both fp1)

________________________________________________________________

 

Q: How can I promote without performing a sync (upload to CTM Server) for a single promotion?

A: Currently the application works in that way si it's necessary to sync because it's a part of the process

________________________________________________________________

 

Q: How do both EM communicate (behind the scenes)?

A: The connection betwen the Gui servers is done through the corba layer – the promotion feature performs a log-in to the em server thru corba (like regular login)

________________________________________________________________

 

Q: If the source is EM version9 but destination has EM version8, will promote work? note ctmserver is version 8 on both sides.

A: No it is not possible to promote workflow between EM900 and a lower EM version.

________________________________________________________________

 

Q: Do we have promotion of calendars as well?

A: Not yet, will implemented in one of the next future releases of EM

________________________________________________________________

 

Q: Does the promotion perform validation of the agents ctms, and ems?

A: Yes, Data integrity was added in V9, therefore the promotion feature will check the validity of the ctm components and will return a warning if one doesn’t exist or it is incorrect

________________________________________________________________

 

Q: If the jobs having calendars, rules, QA, those will be carried out?

A: Rules and QA will be carried out, calendars not yet, will implemented in one of the next future releases of EM

________________________________________________________________

 

Q: Can I have a mail notification every time a request is being submitted or approved?

A: Yes, you can add it in the request form (from Fix Pack 1)

________________________________________________________________

 

Q: What is Workload Change Manager?

A: Workload Change Manager, is a collaboration portal that automates and simplifies application workflow creation across the environments of development, test, and production to dramatically improve speed and quality of deployments. Development and Operations groups can communicate from the same interface, which helps accelerate delivery of business services.

________________________________________________________________

 

Q: Do the folders require any special settings to allow promotion?

A: Not at all

________________________________________________________________

 

Q: Will exporting an XML from WLA version 9 be compatible if imported in a WLA version 8? CTM server is version 8 on both sides.

A: No it is not possible to export workflow between EM900 and a lower EM version .

________________________________________________________________

 

Q: What are the different rules can be used?

A: You can create various Promotion rules based on some criteria. You can find how to create these rules in our Control-M 9 User Guide

pg.282 Promotion rules

http://documents.bmc.com/supportu/952/39/30/483930/483930.pdf

________________________________________________________________

 

Q: Can the script or command line path be changed as part of the promotion?

A: Yes, all find and update parameters are available for promotion, including for CMs

________________________________________________________________

 

Q: I have EM at v9, but I have mainframes at v7.0.03. Can I Promote on the mainframe? what about v8 datacenters?

A: The promotion is performed at the Control-M/EM level. so yes it is possible

________________________________________________________________

 

Q: Is it possible to copy or import a promotion rule or do they all need to be created from scratch?

A: In a future release of the product we are planning to add this option.

________________________________________________________________

 

Q: When we promote jobs from one env to another env, whether the jobs having conditions/rules etc will also be carried to the new env?

A: No, they will not be.

________________________________________________________________

 

Q: Can you invoke site standards/validation rules during the promotion process to ensure the entegrity of the destination folder/jobs OR is this only possible after the promotion has completed?

A: Yes, Data integrity was added in V9, therefore the promotion feature will check the validity of the ctm components and will return a warning if one doesn’t exist or it is incorrect

________________________________________________________________

 

Q: Is it possible to rollback the promotion action?

A: Currently is not working in that way.

________________________________________________________________

 

Q: Is there an option to schedule a promotion?

A: Yes you can use the emwacli utility to assist you with this. This info is found in our Utility Guide pg.171 emwacli utility

http://documents.bmc.com/supportu/952/39/31/483931/483931.pdf

________________________________________________________________

 

Q: Can you promote "Service Definition Rules" as part of Control-M Self-Service (SLS) between EM environemnts?

A: This utility works with Workload Change Manager. Self-Service definition rules are stored in EM server database.

________________________________________________________________

 

Q: Can the same command line promote options be set/changed when using the GUI promote button?

A: Yes, all find and update parameters are available for promotion, including for CMs

________________________________________________________________

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Control-M has been automating the most critical platforms for over 30 years across every industry vertical. 3 years ago we started a journey to expand the robust capabilities of Control-M to Hadoop. These advancements have been helping companies from every industry drive success with Big Data projects. Companies including, Produban- (Grupo Santander), Navistar, GoPro and British Airways have accelerated their business success leveraging both Hadoop and Control-M.

 

Control-M for Hadoop offers comprehensive innovation and out-of-the-box integration's with key Hadoop technologies including: Hive, Pig, Sqoop, Spark and now, Impala*, a massive parallel processing SQL engine.

hadoop 9.0.02.JPG

 

The latest release, version 9.0.02 provides additional capabilities for Hadoop developers and IT Operations.

 

With this latest release you can:

  • Manage Impala jobs
  • Extract Oozie workflows directly from the Oozie server- developers define and create in Oozie while operations teams monitor those workflows with Control-M
  • Benefit from HDFS File Watcher enhancements including the use of wildcards in the file name

 

Control-M for Hadoop version 9.0.02 is available for download on the EPD. Do you have a Big Data project underway?  We’d love to hear how things are going, what drove your big data project and what insights you’ve done.

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How many times have you needed to make changes to multiple job definitions, like changing a host, or changing the settings on your Agents? Are you aware that you can perform these mass updates easily in your Control-M environment?

 

If you'd like to learn how to perform these mass updates, join us for this Connect with Control-M live webinar on Wednesday, October 26th . Cody Belcher will demonstrate how to:

 

 

Perform mass updates to job definitions using Find And Update

Update 'Run as' users' credentials

•      Change Agent parameters in batch

•      Perform job definition updates with EM XML utilities
•      Update conditions, resources, and host groups in batch

 

 

Don’t miss a live demo of these capabilities. There will be a Q&A after the demo. Register Now!

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Engage 2016, wow what an amazing week of collaboration and learning- especially in the Control-M track. We are honored to report that Control-M had 3 of the top 5 highest attended sessions at the entire conference! They were “Control-M Roadmap: Innovation Never Stops” led by Ohad Chenkin, “Introducing BMC Control-M Managed File Transfer” led by Tom Geva and Will Lewis and “Workload Automation in the Agile Enterprise” led by Workload Automation President, Gur Steif.

 

The hands-on labs were also so popular that we had to repeat 3 of our top labs- the MFT lab was held 3 times and was full each session! To accommodate the need for additional labs, Engage added additional sessions on Tuesday, prior to the conference kickoff and had 300+ participants show up Tuesday to attend. We are thrilled to offer our new MFT solution, and even more excited about the positive customer feedback.

 

We had 100+ Control-M customers, partners and employees attend Thursday night’s Evening with Engineers- A time to talk with the product experts, whiteboard and get your geek on! The Genius Lab in the IT Innovation Zone provided 110 one on one customer consultations onsite at Engage.  We also had more than 100 customer and partner meetings onsite with our executive team and subject matter experts at the conference!

 

Analyst Forum

We had nearly 30 Analysts attend the conference from all over the country. Their reports and write-ups have already been published! A particular highlight from the event was Mary Johnson Turner’s IDC report, “BMC Doubles Down on DevOps Workload Automation and Cloud Management at Engage 2016.” This article highlights the three newest Control-M innovative solutions; Control-M Automation API, Managed File Transfer and Control-M on the cloud. Mary writes, “IDC believes BMC offers big data, IoT, mobile, and cloud-oriented developers a sophisticated set of self-service capabilities via the Control-M Automation API and the company's existing set of Hadoop and big data file transfer and automation solutions.” Source: IDC.

 

Press

During the week of Engage there was not one- but two press releases! One around Control-M’s innovative new solution releases and the other about how BMC continues to evolve with innovative solutions for the digital business after 36 years.  There were 20 press briefings around Control-M and 20+ unique news articles from Engage that include Control-M with publications including IT Wire, Silicon Angle, eWeek, DevOps digest and more.

 

Engage 2017

The planning is already underway to make next year’s conference even better than 2016’s! Mark your Calendars, the conference will take place in Las Vegas in October 2017. Official dates and venue to be released soon. If you missed out on all the fun, be sure to catch some of the most popular sessions at the BMC Exchange Events.

 

Find out if there’s an Exchange event headed your way at exchange.bmc.com

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