• How to check the BMC Discovery appliance OS version after upgrade for Cent OS 6.10

    One Way Login to appliance via ssh Run the command "rpm -q tideway-appliance" You will receive the results as below [tideway@abc ~]$ rpm -q tideway-appliance tideway-appliance-6.19.10.23-783900.centos6.x86_64 ...
    Abhay Bhagat
    last modified by Abhay Bhagat
  • How to split data

    Hi Communities   I've tried to display detailed info about users on Windows server scanned only with RemQuery only. And I did it with Linux/Solaris and Found a pattern there cut do the trix for Windows server sc...
    Arne Kaj Winther
    last modified by Arne Kaj Winther
  • How can I check that Discovery can identify a user with LDAP using an independent tool?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Atrium Discovery and Depen...
    Knowledge Admin
    last modified by Knowledge Admin
  • BMC Discovery 11.x Fundamentals Application Modeling: Seats Available

    Week Starting December 02 2019  We have few more seats available in the following Instructor-Led Online class in:   BMC Discovery 11.x: Fundamentals Application Modeling   About the Course: This cou...
    Nabonita Roy Kambli
    last modified by Nabonita Roy Kambli
  • Oracle Solaris Server Discovery: getIPAddresses and getNetworkInterfaces are failing

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Discovery 11.2 APPLIES T...
    Knowledge Admin
    last modified by Knowledge Admin
  • Discovery: Message "Missing Classes: The following classes are not defined in the CMDB, and will therefore be filtered out: BMC_RelatedTo" on CMDB Sync status page

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Discovery 11.3 APPLIES T...
    Knowledge Admin
    last modified by Knowledge Admin
  • Sync TAGS data using older versions of Remedy and RemedyForce

    If you want to sync TAGS data for VirtualMachine's and/or for Cloud data, it is supported OOTB with the newer versions of Remedy and Remedyforce, and with the August 2019 TKU or later.   If your BMC.CORE:BMC_Tag...
    Lisa Keeler
    last modified by Lisa Keeler
  • Calculate Date/Time of Last Reboot

    A customer recently requested a method to convert the "uptimeSeconds" attribute from Discovery into a "Last Reboot Date/Time" that could be added to a new attribute for later synchronization with the CMDB. The attache...
    Nathan Bowers
    last modified by Nathan Bowers
  • ADDM: CMDB Sync fails with ERROR (9713) and ERROR (2): Message not in catalog -- message number = 2;

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery APPLIES TO: BMC Atrium Discovery and Depe...
    Knowledge Admin
    last modified by Knowledge Admin
  • SAAM Application Drift email notifications - example pattern

    this example pattern will notify the creator of this Application and everyone how "favorite" the model (the blue star selected) on status changes changes for SAAM models.   to get the email notifications add the...
    Mark Fischer
    last modified by Mark Fischer
  • ADDM: When opening Administration > Time Synchronization, error "This Appliance is having technical difficulties with this page"

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Atrium Discovery and Depen...
    Knowledge Admin
    last modified by Knowledge Admin
  • When going to Administration > Platforms, the UI throws error "This Appliance is having technical difficulties with this page".

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Atrium Discovery and Depen...
    Knowledge Admin
    last modified by Knowledge Admin
  • ADDM: When using "BMC Client Gateway connectivity", the second CMDB sync connection created in Discovery fails with "Sync target updating dataset BMC.ADDM on <ip >already exists"

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Discovery 11.1 APPLIES T...
    Knowledge Admin
    last modified by Knowledge Admin
  • Discovery: The Performance > DDD Removal graph is blank

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Discovery 11.1 APPLIES T...
    Knowledge Admin
    last modified by Knowledge Admin
  • ADDM: How to export and import the Model -> Software Pattern Definitions

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Discovery 11.1 APPLIES T...
    Knowledge Admin
    last modified by Knowledge Admin
  • Oracle database extended discovery pattern: lsrnctl fails with TNS-01101 => missing SI.listen_tcp_sockets => sql queries not executed => missing database nodes.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Discovery 11.1 APPLIES T...
    Knowledge Admin
    last modified by Knowledge Admin
  • BMC Discovery 11.x Administering: Seats Available

    Week Starting October 07 2019  We have few more seats available in the following Instructor-Led Online class in: BMC Discovery 11.x: Administering About the Course: This instructor-led course provides informatio...
    Nabonita Roy Kambli
    last modified by Nabonita Roy Kambli
  • ADDM / Discovery is not discovering UUID or serial number for Linux or Unix servers

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Atrium Discovery and Depen...
    Knowledge Admin
    last modified by Knowledge Admin
  • ADDM: error message "Baseline information is not available" when you click on Administration > Baseline

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Atrium Discovery and Depen...
    Knowledge Admin
    last modified by Knowledge Admin
  • ADDM: Physical Memory is not discovered for some Linux servers

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Discovery COMPONENT: BMC Atrium Discovery and Depen...
    Knowledge Admin
    last modified by Knowledge Admin