• Spring clean your DAs

    While it might not quite be Spring (northern hemisphere-centric) I have already seen an odd daffodil so I am going to pretend it is.   There have been a few posts in the past discussing the importance of keeping...
    Nick Smith
    last modified by Nick Smith
  • Helix Support:  Your Discovery appliance is running low or is out of Disk Space.

    An issue that BMC Discovery customers sometimes encounter is when their Discovery appliance becomes either low on disk space, or runs out of disk space completely and will not start.  Below are some of the resour...
    David Miller
    created by David Miller
  • Trending in Support: ADDM out of disk space for datastore disk (or low on space)

    This is a frequent Support problem.   This blog addresses 3 cases:   1) I am running low on space on my datastore disk   2) I am out of space on my datastore disk   3) I am out of space in /usr...
    Lisa Keeler
    last modified by Lisa Keeler
  • ADDM out of disk space in /usr

    Sometimes, a customer runs out of disk space on their ADDM appliance in /usr, and when that happens, the Services will not start.   First, check for "core" files in /usr/tideway/cores: cd /usr/tideway/cores ls...
    Lisa Keeler
    last modified by Lisa Keeler
  • Windows Proxy running under a group Managed Service Account

    Introduction Traditionally, we have supported two types of Windows proxies: Credential - Windows credentials are stored in the appliance and passed to the Cred Proxy during scanning as required Active Directory - Th...
    Nick Smith
    last modified by Nick Smith
  • Getting old

    I try not to think too much about getting old. It's a terrible thing, but it is better than the alternative. I can no longer pretend I am not at least seriously middle-aged and although it doesn't stop me going to an ...
    Nick Smith
    last modified by Nick Smith
  • What's your number?

    Happy New Year to all! Welcome to the roaring 20s even if we still don't have our flying cars.   Numbers are amazing things, but so ubiquitous that most of us probably don't think of them in any detail, unless y...
    Nick Smith
    last modified by Nick Smith
  • Helix Support: Discovery custom patterns discussion

    Customers frequently ask for help with custom patterns in the Community.   Here is some general information to help you get started.   See this YouTube video:  How to add or modify BMC discovered data...
    Lisa Keeler
    last modified by Lisa Keeler
  • What's New: BMC Helix Discovery 19.11 Release

    Hello Discovery Community,   We have recently released some new features in BMC Helix Discovery as a Service (DaaS), as well as in the December TKU and I am excited to share with you some of the details.  S...
    Greg DeaKyne
    created by Greg DeaKyne
  • What does 32768 mean to you?

    A nice power of 2, of course.   Perhaps a nice green.   For me, $8000 is the start of the Commodore 64 cartridge memory space.   But if you have some Hewlett-Packard SAS Solid state drives, this numb...
    Nick Smith
    last modified by Nick Smith
  • Notes on extending Network Device Discovery (and defects)

    As part of Premier Support, I was recently on-site at a customer for a few days, doing some "mini consultancy" work, mainly looking at extending Network Device discovery. Here, I want to make some notes to highlight s...
    Nick Smith
    last modified by Nick Smith
  • October TKU Released!

    Hello Community!   This past Wednesday, if you are subscribed to TKU release announcements, you would have received an email from me announcing the latest TKU availability.  As a reminder to the timing chan...
    Greg DeaKyne
    created by Greg DeaKyne
  • Forward your log

    Just a quick note on syslog forwarding from the Discovery appliance.   While the Discovery appliance (physical or virtual) is based on a fairly standard CentOS build, we are careful to control the packages and c...
    Nick Smith
    last modified by Nick Smith
  • The BMC Discovery documentation has a new look

    Hi,   The BMC Discovery documentation looks a little different today. We have applied a new presentation layer for the content. It provides: A responsive design to handle mobile and desktop users. A version pi...
    Duncan Tweed
    last modified by Duncan Tweed
  • ADDM / Discovery Pattern Language / TPL Guide PDF

    The most useful way to view the TPL documentation is to export a PDF of the document.   1) find the doc:  The Pattern Language TPL - BMC Discovery 11.3 - BMC Documentation       &#...
    Lisa Keeler
    last modified by Lisa Keeler
  • July TKU Released

    Greetings Community!   This past Monday, if you are subscribed to TKU release announcements, you saw that July is our first month of our new cadence for TKU release.  As a reminder to the timing changes, th...
    Greg DeaKyne
    created by Greg DeaKyne
  • BMC Discovery: The tw_root_node_key_import tool may fail if not run in a 'screen' session

    When importing root node keys from a large environment, tw_root_node_key_import may run for many hours before completing. If it is not run using 'screen', the session may timeout, and the import may fail without error...
    Keith Larkin
    last modified by Keith Larkin
  • New Distributed Storage Model

    Greetings Community!  Greg here, Product Manager for Discovery (intro post from April).   We have recently released a new Distributed Storage model for Discovery via the May TKU (Release Notes).  The D...
    Greg DeaKyne
    created by Greg DeaKyne
  • CentOS 7.x December OSU - sudo or not sudo, that is the question.

    The December OSU updates many packages, and upgrades the operating system to CentOS 7.6. Included in the upgrade to 7.6  is an update to the sudo package.   The change in sudo includes: “PAM account m...
    Kerryn Wood
    last modified by Kerryn Wood
  • New Product Manager @ BMC

    I would like to take this opportunity to introduce myself to this very active and engaging community.  My name is Greg DeaKyne.  I was born and raised in Indiana and escaped the cold winters for sunny Charle...
    Greg DeaKyne
    last modified by Greg DeaKyne