• Notes on extending Network Device Discovery (and defects)

    As part of Premier Support, I was recently on-site at a customer for a few days, doing some "mini consultancy" work, mainly looking at extending Network Device discovery. Here, I want to make some notes to highlight s...
    Nick Smith
    last modified by Nick Smith
  • Forward your log

    Just a quick note on syslog forwarding from the Discovery appliance.   While the Discovery appliance (physical or virtual) is based on a fairly standard CentOS build, we are careful to control the packages and c...
    Nick Smith
    last modified by Nick Smith
  • ADDM out of disk space in /usr

    Sometimes, a customer runs out of disk space on their ADDM appliance in /usr, and when that happens, the Services will not start.   First, check for "core" files in /usr/tideway/cores: cd /usr/tideway/cores ls...
    Lisa Keeler
    last modified by Lisa Keeler
  • The BMC Discovery documentation has a new look

    Hi,   The BMC Discovery documentation looks a little different today. We have applied a new presentation layer for the content. It provides: A responsive design to handle mobile and desktop users. A version pi...
    Duncan Tweed
    last modified by Duncan Tweed
  • ADDM / Discovery Pattern Language / TPL Guide PDF

    The most useful way to view the TPL documentation is to export a PDF of the document.   1) find the doc:  The Pattern Language TPL - BMC Discovery 11.3 - BMC Documentation       &#...
    Lisa Keeler
    last modified by Lisa Keeler
  • July TKU Released

    Greetings Community!   This past Monday, if you are subscribed to TKU release announcements, you saw that July is our first month of our new cadence for TKU release.  As a reminder to the timing changes, th...
    Greg DeaKyne
    created by Greg DeaKyne
  • BMC Discovery: The tw_root_node_key_import tool may fail if not run in a 'screen' session

    When importing root node keys from a large environment, tw_root_node_key_import may run for many hours before completing. If it is not run using 'screen', the session may timeout, and the import may fail without error...
    Keith Larkin
    last modified by Keith Larkin
  • New Distributed Storage Model

    Greetings Community!  Greg here, Product Manager for Discovery (intro post from April).   We have recently released a new Distributed Storage model for Discovery via the May TKU (Release Notes).  The D...
    Greg DeaKyne
    created by Greg DeaKyne
  • CentOS 7.x December OSU - sudo or not sudo, that is the question.

    The December OSU updates many packages, and upgrades the operating system to CentOS 7.6. Included in the upgrade to 7.6  is an update to the sudo package.   The change in sudo includes: “PAM account m...
    Kerryn Wood
    last modified by Kerryn Wood
  • New Product Manager @ BMC

    I would like to take this opportunity to introduce myself to this very active and engaging community.  My name is Greg DeaKyne.  I was born and raised in Indiana and escaped the cold winters for sunny Charle...
    Greg DeaKyne
    last modified by Greg DeaKyne
  • Trending in Support: It's my software and I'll cry if I want to...

    Just when you had got to grips with the Windows ransomware vulnerability WannaCry, comes another big one, dubbed SambaCry, a serious vulnerability in the open source Samba package which implements SMB/CIFS protocols. ...
    Nick Smith
    last modified by Nick Smith
  • Trending in Support: Desultory Notes on: Discovery Appliances with LDAPS

    LDAP/Active Directory Server SAN   I have noticed that while many customers were using integration to Active Directory, many were using LDAP not LDAPS. One customer in particular said it didn't work. I noticed a...
    Nick Smith
    last modified by Nick Smith
  • Share Your Knowledge on Our Knowledge

    Hi Everyone!   Our community expertise and interaction is our strength and we want to make sure we are capturing the wealth of knowledge our customers obtain while using our products. You can now provide comme...
    Antonio Vargas
    last modified by Antonio Vargas
  • BMC Helix Discovery - Marketing Launch Announcement

    Hello Discovery community!   If you have been browsing bmc.com and are following BMC social media you will notice a lot of buzz around Helix Discovery.  Marketing and sales were too excited to wait and are ...
    Antonio Vargas
    last modified by Antonio Vargas
  • Trending in Support: Replacing the ADDM appliance's default certificates

    [2018-09-28 EDIT] : Since this post was written, new certificate management features have been added. Thus, this is of historical interest only. For new versions, please consult:   Appliance certificates - BMC ...
    Nick Smith
    last modified by Nick Smith
  • Patch Availability Notice:  BMC Discovery 11.3, 11.2, 11.1, 11.0, 10.2, 10.1, and 10.0

    Greetings Community,   We have released a patch update across all our supported versions of BMC Discovery to address important defects, including security fixes.   The files are available for download on the...
    Antonio Vargas
    last modified by Antonio Vargas
  • Trending in Support: Hardware End-of-Life Data

    For a long time, the TKU Extended Data Pack has been able to mark software end-of-life, such as this for one of my ESX servers:   However it may have gone unnoticed to you (I certainly had missed it, until a c...
    Nick Smith
    last modified by Nick Smith
  • Trending in Support: RSA SecureID Support

    For several years, Discovery has had an integration with RSA SecureID for 2 factor authentication to the appliance. However, at 11.3 it has been deprecated, and I cannot recommend its use because:   It has only ...
    Nick Smith
    last modified by Nick Smith
  • Critical DHCP client vulnerability: CVE-2018-1111

    Details of a critical vulnerability in the dhcp clients shipped on RHEL, and CentOS, 6.x and 7.x have been released and designated CVE-2018-1111. This affects all currently supported versions of the Discovery applianc...
    Kerryn Wood
    last modified by Kerryn Wood
  • Spectre and Meltdown Vulnerability

    UPDATE 2/1/2018:   We have further updated the OSU packages which contain fixes from Red Hat which addresses previous issues we reported with Xen and AWS based virtual guests.   Important   This OS Upd...
    Antonio Vargas
    last modified by Antonio Vargas